Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company, based in Athens, Greece. If you are passionate about providing outstanding customer service and enjoy working in a dynamic environment, this position is for you! In this role, you will assist customers with their inquiries and concerns regarding tobacco products, all while communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brands, and services via phone, email, and live chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order management and resolve any issues connected to their purchases.
• Document customer interactions thoroughly in the CRM system to ensure effective follow-up
• Collaborate with internal teams to address service challenges and enhance customer satisfaction.
• Stay updated on industry trends and product innovations to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to delivering top-notch customer support. As a key member of our team, you will assist customers in navigating their tech-related inquiries, providing assistance in Italian.

Key Responsibilities

• Manage customer inquiries related to tech products and services via phone, email, and chat in Italian.
• Provide accurate information on product features, specifications, and user troubleshooting.
• Assist customers with technical issues, helping them to resolve their problems efficiently.
• Document customer interactions effectively and maintain records in our CRM system.
• Collaborate with technical support teams to address customer complaints and provide solutions.
• Stay informed about the latest technology trends and product updates to enhance the customer experience.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for Italian Speaking Customer Service Representatives for an Imaging Technology Company located in Greece. This position is perfect for individuals passionate about technology and dedicated to delivering excellent customer support. In this role, you will engage with clients in Italian, assisting them with inquiries related to imaging products and ensuring they receive outstanding service.

Key Responsibilities

• Handle customer inquiries related to imaging technology products and services via phone, email, and live chat in Italian.
• Provide detailed information about product specifications, usage, and troubleshooting.
• Assist customers with order placement, modifications, and technical issues.
• Resolve customer complaints effectively and courteously to ensure satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with technical support and operational teams to address customer needs swiftly.
• Stay updated on industry trends and product developments to enhance the customer experience.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for a leading Tech Company located in Athens, Greece. This is an exhilarating opportunity for individuals who are tech-savvy and enjoy engaging with customers. As a customer service representative, you will assist clients in Dutch, addressing their inquiries and providing solutions related to a range of technological products and services.

Key Responsibilities

• Handle customer inquiries related to tech products, software solutions, and technical support via phone, email, and chat in Dutch.
• Provide clear and effective guidance on product features, troubleshooting, and user manuals.
• Resolve customer complaints and technical issues efficiently while ensuring a high level of customer satisfaction.
• Document all customer interactions and feedback accurately in the CRM system.
• Work closely with product development and technical teams to relay customer insights and improve service delivery.
• Stay updated on the latest technology trends and product updates to provide current information to customers.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for Dutch Speaking Customer Service Representatives for an esteemed Automotive Company based in Athens, Greece. This is a fantastic opportunity for individuals who are passionate about the automotive industry and enjoy helping customers. In this role, you will engage with clients in Dutch, assisting them with inquiries related to automotive products and services while ensuring a top-notch customer experience.

Key Responsibilities

• Provide exceptional customer support to clients via phone, email, and live chat in Dutch.
• Assist customers with inquiries regarding vehicle specifications, service options, and warranty information.
• Help customers navigate their accounts, process orders, and resolve issues efficiently.
• Document all customer interactions accurately in the CRM system for proper tracking and follow-up.
• Collaborate with technical staff to address customer concerns related to automotive services.
• Stay informed about product updates, promotions, and industry trends to enhance customer engagement.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will assist customers in Danish, answering their inquiries and ensuring they receive superior service regarding their electronics purchases.

Key Responsibilities

• Provide exceptional customer service support for consumer electronics inquiries via phone, email, and live chat in Danish.
• Assist customers with product information, troubleshooting, order tracking, and returns.
• Resolve customer complaints effectively while ensuring satisfaction and loyalty.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to improve product knowledge and enhance customer experience.
• Stay updated on the latest consumer electronics trends and product knowledge to assist customers accurately.

Requirements

About the role

We have a full-time position available for a motivated individual to join our Grounds Crew team. The successful candidate will play a key role in ensuring exceptional guest experiences by delivering consistent service, managing luggage and freight movement, maintaining inventory, and assisting the vessel crew. Clear communication with the fleet and Port of Airlie is essential, as well as a commitment to guest safety and satisfaction. This role also includes maintaining cleanliness in the work area and adhering to operational procedures and Work, Health and Safety (WHS) requirements.

Key Responsibilities:

• Provide exceptional guest service and maintain professional presentation.
• Manage the movement of luggage and freight efficiently.
• Maintain accurate inventory through ordering, receiving, and counting.
• Assist vessel crew with loading and unloading of freight, luggage, and guests.
• Ensure clear communication with fleet and Port of Airlie radio.
• Aid reservations team with enquiries and check-ins, including issuing tickets through CustomLinc.

About you

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

With a focus on driving sales volume in a defined territory, the Regional Sales Manager will be responsible for working with existing accounts and hunting and qualifying new prospects.

This B2B role involves dealing directly with the owners, finance managers and sales teams of Home Improvement and Home Services businesses looking to use our consumer financing platform and programs. 

To be successful in this new role, you must welcome challenges and be a driven performer motivated by exceeding targets. You are a seasoned hunter comfortable with cold calling, and you understand that once the deal is closed, the heavy lifting has just begun. 

The Regional Sales Manager will be expected to focus up to 50% of their efforts in the field. 

Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience.

Key Responsibilities

• Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish.
• Provide detailed support and guidance on technical issues, account management, and service inquiries.
• Assist customers with troubleshooting and product feature explanations.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams, including technical support and product development, to resolve customer issues.
• Stay updated on the latest technology trends and product knowledge to provide current information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a vacancy for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This role is ideal for individuals who are passionate about technology and dedicated to delivering exceptional customer support. In this position, you will assist clients in Spanish, addressing inquiries related to tech products and services while ensuring a seamless customer experience.

Key Responsibilities

• Provide high-quality customer support for tech products and services via phone, email, and live chat in Spanish.
• Assist customers with troubleshooting technical issues and offer solutions in a clear and concise manner.
• Manage inquiries regarding product features, specifications, pricing, and availability.
• Document customer interactions and resolutions accurately in the CRM system for future reference.
• Collaborate with technical teams to provide timely and effective solutions for customer issues.
• Stay up-to-date on product updates and technological advancements to enhance customer interactions.

Requirements