Epic Billing Analyst

Location: Jamaica, New York

On-site | Full-time

Interview: On-site

We are seeking a detail-oriented and technically-savvy Epic Billing Analyst to join our client's Revenue Cycle team. In this role, you will be the bridge between our financial operations and our IT infrastructure, ensuring our Epic EHR system is optimized to support seamless billing workflows and financial integrity. The ideal candidate possesses a deep understanding of the revenue cycle, a knack for troubleshooting complex system issues, and the ability to collaborate effectively with both technical teams and administrative stakeholders.

As an Epic Billing Analyst, you will focus on the configuration, maintenance, and optimization of our Epic Resolute modules. You will ensure that our billing processes—from charge capture to payment processing—are efficient, compliant, and user-friendly.

Key Responsibilities:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via emails
• Identify customer needs and deliver solution to exceed expectations
• Assist customers with troubleshooting technical products and applications
• Providing general product information and assisting with sales queries
• Follow up with customers in a timely fashion to ensure all issues are resolved
• Identify trends in tickets and provide ideas to improve support processes

What you need to succeed in this role:

We are seeking a seasoned Project Delivery Director to take a lead role on the large scale Generation III+ Nuclear New Build Program.

Role Purpose

The Delivery Director is accountable for leading the execution on the Owner side of the Engineering Services phase for a large-scale nuclear new build program. The role provides senior leadership through the pre-FID phase, ensuring that all technical, commercial, licensing, schedule, and cost deliverables required to support FID approval and the transition to the Execution phase are developed at the appropriate maturity.

This position requires proven executive-level experience in establishing delivery structures for multi-billion-dollar energy projects, managing multi-party consortia, and driving robust EPC contracting readiness.

Key Accountabilities

Program Delivery Leadership

• Provide overall leadership and accountability for program execution
• Establish and manage an integrated delivery organization across Owner and Contractor
• Ensure delivery governance, performance monitoring, and corrective actions are implemented across all workstreams.

EPC Scope and Contracting Readiness

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for an Director of Data Science to lead high-impact applied ML and analytics initiatives. This role combines deep technical expertise, strong experimentation rigor, and business leadership to influence product direction and drive measurable outcomes at scale.

Responsibilities:

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About us

Journey Beyond Cruise Sydney provides a luxuriously unique way for guests to experience the beautiful Sydney Harbour. Our exclusive 78ft luxury cruiser the ‘Spirit of Migloo’ boasts uninterrupted 360-degree views while guests enjoying an amazing culinary experience including regionally sourced food and prestigious wines. Departing from Darling Harbour, Cruise Sydney provides lunch and dinner cruises as well as private charter events.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Gritter Francona, Inc. is seeking a Senior Communications Program Analyst to provide strategic communications, executive, program management support. The Employee will play a vital role in supporting health IT needs by providing essential information including decision aids, tools, and capabilities for leaders to make sound decisions. The ideal candidate will have a strong background in program management, strategic communications, and program analysis and will have excellent analytical skills and experience in a government or healthcare setting.

Responsibilities:

Tiger Analytics is an advanced analytics consulting firm recognized for our deep expertise in Data Science, Machine Learning, and AI. Our partnerships with Fortune 100 companies enable us to tackle complex business challenges and drive value through innovative analytical solutions. We are currently looking for a Sr. Consultant/Manager to join our team and contribute to transformative projects.

The ideal candidate will leverage their strong understanding of banking risk and compliance to develop and validate predictive models and frameworks for strategic decision-making.

Responsibilities-

1. Work in a consulting engagements focused on leveraging Data Science/Advanced Analytics to solve complex business problems in banking risk and compliance.

2. Data Analysis: Utilize advanced analytical techniques to identify trends, analyze data and provide insights into potential performance impacts.

3. Cross-functional Collaboration: Engage with internal stakeholders, including risk management, financial planning, and credit policy teams to ensure the effective implementation of forecasting models.

4. Reporting and Presentation: Prepare and present detailed reports to senior leadership, highlighting model performance, findings, and actionable insights.

Requirements

Tiger Analytics is looking for an experienced Project Manager/Scrum Master to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership have been recognised by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the world's best global analytics consulting team.

Key Responsibilities

• The resource would be managing multiple projects across data science and IT initiatives.
• Acts as project manager - monitoring the program from initiation through delivery, including planning and directing schedules. Gathers input from the project team and develops a plan independently for projects of moderate to significant scope, which may include novel products or services.
• Uses established tools, approaches/methodologies, and templates to guide and document the plan and communicate it to the team. Gathers feedback from the team to revise and complete the plan as needed.
• Oversees the work of the project team (indirectly supervises), involving members from a wide range of disciplines.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate about working on unstructured business problems that can be solved using data, we would like to talk to you.

RESPONSIBILITIES:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: