Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officerto help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officer to help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officer to help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officer to help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officer to help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officerto help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officerto help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

Who are we?
SupportYourApp is a global Intelligent Support-as-a-Service company. Since 2010, we've partnered with 250+ tech companies in 30+ countries to deliver secure customer and technical support. Looking for an account where your decisions shape the whole operation?

Join our supporters as a Key Account Manager. You'll work with our Chief Client Officerto help a client grow and lead the team behind it, joining a company trusted by Mastercard, Calm, and WeTransfer.

Sounds interesting? Let's see what it takes 💛

What you will do:

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $150M in annual bookings and two consecutive years of profitability. We're expanding beyond lawn care to become the one-stop shop for all home services, and we're investing in the next generation of our platform to get there.

About the Team

We're a high-leverage team of Product Data Analysts embedded across the business, owning the semantic layer and the metrics everyone trusts. We turn "I have a hunch" into "here's what actually happened," and we're the reason teams across the company can make calls on evidence instead of instinct. This role brings dedicated analytical firepower to the Pro (supply) side of that work.

Requirements

The Role

As a Lead Product Data Analyst, you'll directly impact our results through insights and reports. You'll work closely with product managers, researchers, and other business stakeholders, helping with prioritization, assessments, and business recommendations. Alongside the rest of the Analytics team, it's your responsibility to nurture the data-driven culture within the company, making data easier to consume, whether through interactive reports, easy-to-use datasets, documentation, or training.

About LawnStarter

LawnStarter is the nation's leading on-demand marketplace for lawn care and outdoor services, with over $150M in annual bookings. We're expanding beyond lawn care to become the one-stop shop for all home services, operating across three brands (LawnStarter, Lawn Love, Home Gnome) on a single shared platform.

About Analytics at LawnStarter

We're a small, senior analytics team supporting the entire company, product, marketing, operations, and finance all run on the data we serve. The foundation is solid: a centralized Redshift data warehouse where all source data lands, modeled in dbt and orchestrated by Airflow, with Segment feeding event data in. You won't be stitching scattered sources together, the platform exists; your job is to make it trustworthy and keep it that way. We're mid-migration to Lightdash as our single BI platform, replacing Tableau and Metabase.

Here's the honest gap: everyone on the team today is an analyst. Data quality, tracking standards, and platform hygiene get done as side work, squeezed between analyses. Nobody wakes up thinking about them, which is exactly the job we're hiring for.

The Role