Mercier Consultancy MD is seeking a proactive German Social Media Content Moderator to join our team in Athens. In this role, you will be responsible for overseeing user-generated content across various social media platforms, ensuring that interactions are respectful and aligned with community standards. This position is crucial in maintaining a positive and engaging online community for our German-speaking users.

Key Responsibilities

• Moderate and review social media content in German to ensure compliance with established community guidelines.
• Engage with users by answering comments and messages in a timely and professional manner.
• Identify and escalate inappropriate content or user behavior to relevant teams.
• Monitor content trends and user interactions to provide valuable insights that enhance moderation practices.
• Collaborate with social media and marketing teams to improve content strategies and community engagement efforts.
• Stay updated on emerging trends in social media and best practices in content moderation.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Customer Service Representatives for an Electronics Company based in Athens. If you are passionate about electronics and technology while delivering exceptional customer service, we invite you to join our dynamic team at MCG! In this role, you will assist German-speaking customers with their inquiries and provide top-notch support for electronic products and services.

Key Responsibilities

• Handle customer inquiries related to electronic products, technical support, and warranty services via phone, email, and chat in German.
• Provide clear and accurate information on product specifications, features, and usability.
• Assist customers with troubleshooting issues and guide them through basic repairs or setup procedures.
• Resolve customer complaints efficiently to ensure satisfaction and a positive experience.
• Document customer interactions accurately within the CRM system.
• Collaborate with the technical support and sales teams to enhance customer experience.
• Stay updated on product developments and industry trends to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for a German Client Care Consultant for a new online payment platform based in Athens. This is a unique opportunity to be part of a pioneering team that is dedicated to providing top-tier support to our German-speaking clients as they navigate our innovative payment solutions. If you're passionate about customer care and technology, we want you on our team!

Key Responsibilities

• Provide exceptional support to German-speaking clients through multiple communication channels, including phone, email, and chat.
• Assist clients with onboarding processes and ensure they understand the functionalities of the new online payment platform.
• Identify and resolve client issues promptly while maintaining a high level of customer satisfaction.
• Educate clients on best practices for using the payment platform to optimize their experience.
• Document client interactions and provide feedback to improve service offerings and client experience.
• Collaborate with internal teams to develop training materials and support resources for clients.

Requirements

Mercier Consultancy MD is seeking a German Speaking Technical Support Customer Representative to join our team remotely from Greece. This role is perfect for individuals who are passionate about technology and enjoy helping customers solve technical issues. As a representative of our company, you will provide expert assistance to our German-speaking clients, ensuring they have a seamless experience with our products and services.

Key Responsibilities

• Provide top-notch technical support to German-speaking customers through phone, email, and live chat.
• Troubleshoot and resolve technical issues and product inquiries efficiently.
• Guide customers through product features and troubleshooting steps clearly and patiently.
• Document customer interactions and solutions accurately in the CRM system.
• Collaborate with product and development teams to escalate complex technical problems.
• Stay updated on product knowledge, features, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to present exciting German Speaking Customer Service positions in beautiful Greece, complete with a fully paid relocation package! This opportunity allows you to advance your career while exploring the rich culture and stunning landscapes of Greece.

Why Work With Us?

At Mercier Consultancy MD, we prioritize creating a dynamic and supportive work environment that fosters professional growth. Join our enthusiastic team and make a difference in providing exceptional customer service.

Key Responsibilities

• Deliver friendly and efficient customer service to German-speaking clients via phone, email, and chat, maintaining professionalism and clarity in all interactions.
• Assist customers in navigating our products and services, providing accurate information and guidance.
• Quickly identify and resolve customer inquiries and complaints to ensure high satisfaction levels.
• Maintain accurate records of customer interactions and follow up as needed to confirm continued satisfaction.
• Collaborate with team members and other departments to enhance the quality of customer service.
• Stay updated on product offerings and market trends to provide informed support to customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a German Speaking Customer Service Agent for a leading online travel agency. This remote position allows you to work from beautiful Greece while providing exceptional service to German-speaking customers, assisting them with their travel inquiries and bookings.

Responsibilities

• Assist German-speaking customers via phone, email, and chat with inquiries related to travel arrangements, bookings, and cancellations.
• Provide accurate information about travel packages, destinations, and policies to enhance customer experience.
• Handle customer complaints with empathy and professionalism, striving for effective solutions.
• Document customer interactions in the CRM system to ensure consistent service and follow-up.
• Collaborate with the travel team to stay informed about the latest offerings and promotions.
• Promote travel-related products and services while encouraging customer loyalty.

Requirements

Join Our Team!

Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic German Speaking Customer Representative.

This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a wonderful lifestyle while contributing to our client success in the customer service domain.

Your Role:

• Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care.
• Communicate effectively via multiple channels, including phone, email, and chat.
• Learn and engage with our client systems to deliver exceptional service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective client communication.
• Excellent communication skills and a customer-centric approach.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic German Speaking Customer Representative.

This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a wonderful lifestyle while contributing to our client success in the customer service domain.

Your Role:

• Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care.
• Communicate effectively via multiple channels, including phone, email, and chat.
• Learn and engage with our client systems to deliver exceptional service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective client communication.
• Excellent communication skills and a customer-centric approach.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in German and looking for a fantastic opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to welcome a dedicated and enthusiastic German Speaking Customer Representative.

This position offers the incredible benefit of paid relocation to Greece, allowing you to enjoy a wonderful lifestyle while contributing to our client success in the customer service domain.

Your Role:

• Provide outstanding customer support to German-speaking clients, addressing inquiries with expertise and care.
• Communicate effectively via multiple channels, including phone, email, and chat.
• Learn and engage with our client systems to deliver exceptional service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective client communication.
• Excellent communication skills and a customer-centric approach.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is excited to offer the position of German Speaking Content Moderator for Social Media, with the opportunity for a fully paid relocation. We are seeking motivated individuals to join our dedicated team. In this role, you will oversee the moderation of user-generated content across various social media platforms, ensuring that interactions are respectful, constructive, and adhere to community guidelines. Your efforts will help maintain a positive online space for our German-speaking audience.

Key Responsibilities

• Monitor and moderate social media content in German, ensuring compliance with established guidelines and policies.
• Engage with users by responding to comments and messages professionally and in a timely manner.
• Identify, escalate, and address inappropriate content or violations to the relevant teams.
• Provide insights on trends and patterns in user engagement to help refine moderation practices.
• Collaborate with marketing and social media teams to enhance content strategies and promote community growth.
• Stay updated on social media best practices and emerging trends.

Requirements