If you are an avid auto enthusiast, join our client’s Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

Our client is looking for Swedish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Be part of the change and join our client in beautiful Crete!

What you will do:

•Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

•Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

•Respond to inquiries about products and services, offering expert advice on a range of car-related matters

•Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

•Provide accurate and effective roadside assistance

•Turn every customer into a happy customer!

•Exchange ideas and solutions with your colleagues!

•Enjoy your time in Crete!

Requirements

What you will bring:

•Fluency in Swedish

•Very good use of English – both in written and spoken language

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As a Remote Online Exams & Customer Experience Assistant - German Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As an Online Exams & Customer Experience Assistant - German Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Join Our Team!

Are you a fluent German speaker with a passion for customer service? If you’re ready to take your career to new heights while enjoying the freedom of working remotely, Mercier Consultancy MD has the perfect opportunity for you!

Kick off your journey with us through an exciting 3-month training and trial program in sunny Greece. This immersive experience will equip you with the skills and confidence needed to excel in providing exceptional support to our clients. Imagine the stunning views and the amazing culture, all while preparing for an engaging career ahead!

What You’ll Be Doing:

• Deliver top-notch customer service to our valued German-speaking clients.
• Handle inquiries with flair via phone, email, and chat—ensuring every interaction is positive!
• Master our systems during the training phase to become a true expert in your role.
• Once trained, enjoy the flexibility to work remotely from anywhere while staying connected with our enthusiastic global team.
• Seize the opportunity for growth and career advancement within a vibrant and supportive environment.

Requirements

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta – one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.

The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.

Our client is looking to add a Partner Manager to their team of digital marketing experts. In thir fast-growing environment, external partnerships are an important channel for our client. As they further expand and grow their business in different markets throughout Europe, the role of these partnerships is more important than ever before. Therefore, we are looking for someone who thrives on relationship building and has a sharp eye for making contact with relevant parties. If you recognize yourself in this, this company might be looking for you!

• Manage and grow existing and new partnerships.
• Structure, negotiate, and manage partner contracts.
• Build and execute the partner strategy with best-in-class analytics.
• Ensure that they are connected everywhere and with everyone; there is no party in the market that is not on their radar.
• Serve as the first point of contact for all external relationships.
• Work closely with the head of marketing and other stakeholders to gather feedback and prioritize opportunities within and outside of your role.

Requirements

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.

Responsibilities

• Assist German-speaking customers through various channels, including phone, email, and live chat.
• Support clients with their booking processes, modifications, and cancellations.
• Troubleshoot any issues related to reservations and provide timely and effective solutions.
• Document customer interactions and feedback in the company’s CRM system for quality assurance.
• Collaborate with internal teams to resolve more complex customer issues efficiently.
• Stay updated on promotions, policies, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer exciting German Speaking Jobs in Greece, complete with a fully paid relocation package! We are seeking motivated individuals who are fluent in German and are looking for a remarkable opportunity to work in a vibrant environment. This is a fantastic chance to embark on a new adventure while advancing your career with a supportive company.

Key Responsibilities

• Engage with clients and customers confidently in German, providing stellar service and support.
• Actively participate in the sales or customer service processes, ensuring client satisfaction and retention.
• Collaborate with local teams to implement ideas and initiatives that meet business goals.
• Utilize your skills to manage inquiries, resolve issues, and build relationships.
• Stay informed about company products and services, contributing to continuous improvement efforts.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for an experienced German Speaking B2B Sales Agent in Athens, offering a competitive salary of 2000 Euro per month. We are looking for dynamic individuals who possess a strong sales background and fluency in the German language. In this role, you will leverage your experience to effectively drive sales and foster relationships with our valued business clients.

Key Responsibilities

• Develop and implement effective sales strategies to attract and retain B2B clients in the German-speaking market.
• Engage potential clients through cold calls, emails, and networking efforts to generate new business leads.
• Deliver compelling product presentations to clients, showcasing the benefits and solutions our services offer.
• Utilize your expertise to navigate the sales process, from initial contact to contract negotiation and closure.
• Maintain and strengthen relationships with existing clients to ensure customer satisfaction and repeat business.
• Work closely with internal teams, providing insights and feedback to enhance our offerings based on client needs.
• Achieve and surpass sales targets while actively contributing to team goals.

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and how we work.

We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to join our dynamic and ambitious Pharmacovigilance and Safety team. Rooted in a long-standing tradition of excellence in pharmacovigilance, our department continues to evolve rapidly, offering a vivid, forward-thinking work environment that embraces innovation and growth

Mains Responsibilities :

The position involves performing as Local Contact Person responsible for Pharmacovigilance for Belgium and the Netherlands and participating in local/global projects within the Pharmacovigilance (PV) and Safety department.

Work in several aspects of pharmacovigilance shall be expected, such as

·       Performs local literature search/review or quality control on results, maintain local journal/conference lists

·       handles case reports, complaints, queries (from collection to reporting to Client/Authorities)

·       Prepares/reviews aggregate reports (e.g. PSURs/PBRERs)

·       Prepares Risk Management Plans

·       Assists in handling/monitoring additional risk minimisation activities

·       Maintenance of the PV System

·       Participate in/conduct trainings

·       Participate in audits/inspections