Join Mercier Consultancy MD as a Back Office Gaming Support Specialist with German, and experience the beauty of Greece while working in an exciting and innovative industry. This role is perfect for individuals who are detail-oriented and passionate about providing exceptional back office support to ensure a superior gaming experience for our customers.

Key Responsibilities

• Provide comprehensive back office support for gaming-related inquiries from German-speaking customers via various communication channels.
• Coordinate with technical and operational teams to troubleshoot and resolve issues efficiently.
• Create and maintain accurate records of customer interactions, internal processes, and issue resolutions.
• Identify opportunities for process improvements to enhance operational efficiency and customer satisfaction.
• Maintain up-to-date knowledge of gaming products, industry trends, and regulations.
• Engage in training sessions to continuously develop your skills in gaming support.

Requirements

Join Our Team!

Are you fluent in German and looking for a rewarding opportunity to work from home in Greece? At Mercier Consultancy MD, we are excited to welcome a talented and dedicated German Speaking Customer Representative to our team.

This position allows you to enjoy the flexibility of remote work while benefiting from the vibrant culture and lifestyle that Greece offers.

Your Role:

• Provide exceptional customer support to German-speaking clients, ensuring their inquiries are handled professionally and efficiently.
• Utilize various communication channels, including phone, email, and chat, to assist customers.
• Become familiar with our client systems to deliver accurate and timely solutions.
• Collaborate with team members to ensure effective and prompt resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies for remote work.
• Self-motivated, proactive, and able to work well in a fast-paced environment.
• Ability to work from home while enjoying the lifestyle in Greece!

Benefits

Join Our Team!

Are you fluent in German and looking for a rewarding work-from-home opportunity in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic German Speaking Customer Representative.

This position offers you the chance to work from the comfort of your home while enjoying the beautiful lifestyle and culture that Greece has to offer.

Your Role:

• Provide exceptional customer support to German-speaking clients, addressing their inquiries with professionalism and attention to detail.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient with our systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure timely and effective resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Eligible to work from home while being based in Greece.

Benefits

Join Our Team!

Are you fluent in German and seeking an exciting opportunity to work from home in Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic German Speaking Customer Representative.

This role allows you to provide exceptional customer service while enjoying the beauty and culture of Greece, all from the comfort of your home.

Your Role:

• Deliver outstanding customer support to German-speaking clients, addressing their inquiries with professionalism and patience.
• Effectively communicate through various channels such as phone, email, and chat.
• Become proficient in our client systems to ensure high-quality assistance.
• Collaborate with your teammates to ensure timely resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to providing excellent customer service.
• Willingness to learn new technologies and tools designed for remote work.
• Self-motivated, proactive, and capable of working effectively in a fast-paced environment.
• Open to the work-from-home lifestyle while being based in Greece!

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking Support Agent specializing in Logistics. This role offers the exciting opportunity to work in Greece with paid relocation assistance. As a Support Agent, you will be instrumental in providing top-notch service to our German-speaking clients, ensuring their logistics inquiries and needs are met with professionalism and efficiency.

Key Responsibilities

• Deliver exceptional customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to logistics services, including shipping options, order tracking, and service policies.
• Effectively resolve customer complaints and issues to maintain high satisfaction levels.
• Accurately document all customer interactions and issues in our CRM system for effective tracking and follow-up.
• Collaborate with logistics and operations teams to ensure timely and efficient solutions for customer inquiries.
• Keep abreast of service updates, policies, and industry trends to provide knowledgeable support to clients.

Requirements

Embark on an exciting adventure with Mercier Consultancy MD as a German Speaking Recruiter! We are searching for passionate recruitment professionals who are ready to make a move to beautiful Greece. With a fully paid relocation package, this is an exceptional opportunity to expand your recruiting career while enjoying the Mediterranean lifestyle!

Your Responsibilities:

• Leverage your recruiting skills to source, engage, and attract talented candidates in diverse industries who speak German.
• Conduct in-depth interviews to assess candidates' skills, experience, and alignment with our clients' company cultures.
• Develop strong relationships with both candidates and hiring managers to ensure a smooth and effective recruitment process.
• Manage the full recruitment lifecycle—from crafting compelling job postings to facilitating offer negotiations.
• Collaborate with hiring managers to understand their unique needs and deliver tailored solutions promptly.
• Stay informed about current trends and best practices in recruitment to enhance our strategies and outcomes.
• Provide regular updates to the management team regarding recruitment activities, candidate feedback, and market insights.

Requirements

Mercier Consultancy MD is looking for a German Speaking Platform Support Specialist to join our team, working in the beautiful setting of Greece! In this exciting role, you will be responsible for assisting our German-speaking clients who utilize our online marketplace. Your expertise will help customers navigate the platform effectively, ensuring they have a positive experience.

Key Responsibilities

• Provide exceptional customer support to German-speaking users of our online marketplace via email, chat, and other digital communication channels.
• Assist clients with inquiries regarding platform features, account management, and troubleshooting issues.
• Guide customers through the process of using the marketplace, ensuring they receive the necessary support to maximize their experience.
• Document issues and interactions in our support system for quality assurance and reporting purposes.
• Collaborate with the product team to relay customer feedback and suggest improvements to enhance user experience.
• Stay informed about marketplace updates, policies, and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to announce a remarkable opportunity for a German Speaking Payment Support Specialist in the fast-paced FinTech industry. This role offers a fully paid relocation package to Greece, allowing you to combine your career with an enriching life experience in a beautiful Mediterranean environment.

As a key member of our team, you will assist German-speaking clients with their payment solutions, ensuring they receive exceptional service and support throughout their journey.

Key Responsibilities

• Provide top-tier payment support to German-speaking clients via phone, email, and chat.
• Assist customers with inquiries related to payment processing and resolve any issues efficiently.
• Educate clients on payment solutions and guide them through the use of our platform.
• Document client interactions and feedback accurately for continuous improvement.
• Collaborate with internal teams to enhance service quality and develop user-friendly solutions.
• Stay updated on the latest trends in payment solutions and FinTech innovation to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to announce exciting German Speaking Job opportunities in Greece! We are looking for passionate individuals who are eager to work in a vibrant environment and make a difference. This role includes a fully paid relocation package, allowing you to settle comfortably in Greece while you embark on your professional journey. Positions available span various sectors, offering diverse opportunities to match your skills and interests.

Key Responsibilities

• Engage with German-speaking clients, providing support and assistance based on their needs in various capacities.
• Develop and maintain strong relationships with customers through effective communication and responsiveness.
• Assist in resolving inquiries, complaints, and providing solutions to enhance customer satisfaction.
• Document customer interactions accurately in our CRM system for follow-up and quality assurance.
• Collaborate with team members across departments to ensure a seamless customer experience.
• Stay informed about industry trends and product knowledge to provide customers with accurate information.

Requirements