Mercier Consultancy MD is seeking a motivated Dutch Speaking Sales Support Agent to join our team in Bulgaria. This role is an excellent opportunity for individuals who are passionate about sales and customer service. As a Sales Support Agent, you will play a vital role in assisting our sales team and ensuring a seamless experience for our Dutch-speaking clients.

Key Responsibilities

• Provide support to the sales team by managing customer inquiries and service requests in Dutch.
• Assist in processing orders, maintaining customer data, and following up on sales leads.
• Prepare sales reports and assist in developing sales strategies to enhance overall performance.
• Collaborate with various departments to ensure a smooth sales process and fulfill customer needs.
• Maintain accurate records of customer interactions in the CRM system.
• Stay informed about product knowledge and industry trends to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Customer Support Representative fluent in Danish and English, with the added benefit of relocation to Sofia, Bulgaria. This position is ideal for individuals looking to expand their horizons in a vibrant city while providing outstanding support to our customers. You will play a vital role in ensuring Danish-speaking clients receive exceptional service and assistance with their inquiries.

Key Responsibilities

• Provide exceptional customer support to Danish-speaking clients through various channels, including phone, email, and chat.
• Address customer inquiries regarding products, services, and policies promptly and accurately.
• Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
• Maintain thorough documentation of customer interactions and feedback in our CRM system.
• Collaborate with different departments to facilitate effective solutions and enhance the customer experience.
• Stay updated on product knowledge, services, and industry trends to provide the best possible support.

Requirements

Mercier Consultancy MD is seeking a skilled Content Moderator fluent in Polish, Czech, or Slovak, alongside English, to join our team in Sofia, Bulgaria! This role includes a paid relocation package, making it an ideal opportunity for individuals looking to embrace a new cultural experience while playing a critical role in maintaining a safe online community. In this position, you will be responsible for moderating user-generated content to ensure it adheres to community standards and guidelines.

Key Responsibilities

• Moderate and evaluate online content in Polish, Czech, or Slovak, as well as English, to ensure compliance with community guidelines.
• Classify and assess content according to established moderation policies.
• Identify and report inappropriate content or policy violations to the necessary teams.
• Provide insights on content trends and user engagement to improve moderation strategies.
• Collaborate with colleagues to enhance content moderation processes.
• Remain up-to-date on company policies regarding content moderation and community interaction.

Requirements

GoMining is a global Bitcoin ecosystem on a mission to unlock the full potential of Bitcoin. We create tools and services that make it simple and secure to earn, use, and benefit from Bitcoin daily regardless of country, income, or level of knowledge.

You will ensure product quality through automated and manual testing, maintaining a high standard across web, mobile, and backend services.

Responsibilities

• Design and execute test cases, ensuring full coverage across UI, API, and mobile platforms.

• Develop and maintain automated tests using Playwright + TypeScript (UI, API, e2e).
• Work with Git (CLI, GitLab) for version control and CI/CD integration.
• Manage test documentation and results via Allure TestOps / Allurectl.
• Conduct testing of iOS and Android apps (TestFlight, Google Internal Testing).
• Capture and analyze mobile traffic for debugging and performance validation.
• Use diagnostic and monitoring tools (RMQ, Grafana, Sentry, Rancher) to ensure system stability.
• Collaborate with developers, analysts, and product managers to improve quality processes.

Requirements

Start your career as an Inbound Sales Advisor with Mercier Consultancy MD! We are offering an exciting opportunity for enthusiastic individuals to join our team. If you are looking to kickstart your sales career and are open to relocation, we will cover your moving expenses! As an Inbound Sales Advisor, you will be the first point of contact for our clients, assisting them in identifying their needs and providing them with the best solutions.

Key Responsibilities

• Respond to inbound inquiries from potential customers, understanding their requirements and providing tailored solutions.
• Engage with customers via phone, email, and chat, ensuring a high level of service throughout the interaction.
• Convert inquiries into sales by effectively communicating the benefits of our services.
• Maintain accurate records of customer interactions and sales in our CRM system.
• Collaborate with team members to share insights and contribute to sales strategies.
• Continuously improve product knowledge to better assist customers and support sales efforts.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.

Responsibilities

• Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
• Address inquiries related to products and services, providing clear and accurate information.
• Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
• Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
• Collaborate with team members to enhance the overall customer experience.
• Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity to work remotely for Eneco in Bulgaria! This position invites energetic individuals to explore, experience, and contribute to a leading energy company while enjoying the perks of a paid relocation. Joining Eneco means being part of a forward-thinking organization dedicated to sustainability and innovative energy solutions.

Het salaris voor deze functie ligt tussen € 1.675 en € 1.804 bruto per maand.

Key Responsibilities

• Provide exceptional customer service to Eneco clients, assisting them with inquiries related to energy services and products.
• Engage with customers through various communication channels, ensuring their concerns and questions are addressed promptly.
• Collaborate with team members to share knowledge and improve service delivery and customer experience.
• Document interactions accurately in the company's CRM system to maintain quality standards.
• Stay informed about Eneco's product offerings, promotions, and industry changes to provide up-to-date information to customers.
• Participate in training sessions and workshops to enhance your skills and knowledge in the energy sector.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.

Responsibilities

• Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services.
• Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor.
• Document all customer interactions accurately within the CRM system for quality assurance and future reference.
• Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction.
• Stay informed about product offerings, promotions, and company policies to assist customers effectively.
• Participate in training and development opportunities to enhance your service capabilities and product knowledge.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for a Nederlandstalige Sales Medewerker to work for Eneco in the beautiful locations of Greece or Bulgaria. This role is perfect for Dutch-speaking individuals who are passionate about sales and are eager to take on a new adventure abroad. As a Sales Employee, you will be responsible for promoting Eneco's energy solutions and services to potential customers, helping them make informed decisions while experiencing an enriching cultural environment.

Key Responsibilities

• Engage with clients and generate leads through various sales techniques, including phone calls, emails, and face-to-face meetings.
• Provide detailed information about Eneco's products and services, tailoring presentations to meet client needs.
• Build and maintain strong relationships with customers to drive repeat business and referrals.
• Meet and exceed sales targets, contributing to the overall success of the sales team.
• Collaborate with marketing and customer service teams to ensure a seamless customer experience.
• Participate in training sessions to remain updated on product offers and industry trends.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Klantenadviseur Energie (Customer Advisor Energy) to join our team in Bulgaria, with the added benefit of paid relocation. In this role, you will be instrumental in assisting customers with their energy needs, providing expert advice and ensuring they receive exceptional service while navigating the energy market.

Key Responsibilities

• Provide inbound customer support by addressing inquiries related to energy products and services.
• Guide customers through their options and assist them in choosing the best energy plans for their needs.
• Handle issues and complaints efficiently, ensuring a positive customer experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal departments to resolve customer concerns effectively.
• Stay updated on industry regulations, trends, and energy solutions to offer informed recommendations to clients.

Requirements