Mercier Consultancy MD is thrilled to announce an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading FinTech company, with the enchanting option to work in Greece. This role is perfect for individuals who are passionate about financial technology and providing exceptional customer support. In this position, you will assist customers with their inquiries, help navigate financial services, and ensure a seamless experience for clients.

Key Responsibilities

• Respond to customer inquiries related to FinTech products and services via phone, email, and live chat in Portuguese.
• Assist clients with account setup, transactions, and troubleshooting issues efficiently.
• Provide support and information on various financial solutions, helping customers make informed decisions.
• Document all interactions accurately in the CRM system to track customer engagement.
• Collaborate with internal teams, including technical support and sales, to enhance the customer experience.
• Stay updated on industry trends and product offerings to provide effective assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Portuguese Speaking Customer Service Agent to work in Greece, complete with a paid relocation package. This role offers a fantastic opportunity to join a vibrant team and provide exceptional support to Portuguese-speaking customers, helping them navigate their inquiries and enhance their overall experience.

Responsibilities

• Assist Portuguese-speaking customers through various channels, including phone, email, and chat, addressing their questions and concerns promptly.
• Provide detailed information about products and services, as well as support for order management and troubleshooting.
• Effectively resolve customer complaints and issues to ensure high satisfaction levels.
• Maintain accurate records of customer interactions using our CRM system for ongoing service improvement.
• Collaborate with team members to share insights and contribute to a positive work environment.
• Stay informed on product updates and promotions to provide the best possible information to clients.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Customer Service Representative at Pluxee, working remotely from anywhere in Greece. This role is tailored for individuals who are passionate about delivering exceptional customer service and wish to contribute to a dynamic team. As a customer service representative, you will assist clients with inquiries, product information, and support, ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries related to Pluxee services and products via phone, email, and chat.
• Provide precise information and assistance regarding customer accounts, transaction processing, and troubleshooting.
• Handle customer complaints empathetically and work towards effective resolutions.
• Document customer interactions accurately within the CRM system.
• Collaborate with team members to enhance customer satisfaction and service efficiency.
• Stay updated on Pluxee’s offerings and promotions to better inform customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for an Airline Company, with the unique benefit of working in beautiful Greece. This role is perfect for individuals who are enthusiastic about travel and possess a strong customer service mindset. As a customer service representative, you will assist passengers with their inquiries while providing a warm and professional experience in Danish.

Key Responsibilities

• Handle customer inquiries related to flight bookings, cancellations, and airline services via phone, email, and chat in Danish.
• Provide passengers with detailed information on flight schedules, fares, and travel regulations.
• Assist customers with the check-in process and troubleshoot any issues they may encounter.
• Resolve complaints and concerns professionally, ensuring a positive customer experience.
• Accurately document customer interactions and feedback in the CRM system for follow-up actions.
• Work collaboratively with team members and other departments to enhance service delivery.
• Stay informed about airline policies and travel restrictions to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Danish Speaking Customer Service Agent to work with Booking.com, one of the world’s leading travel and accommodation platforms. This role allows you to immerse yourself in the dynamic travel industry while living and working in beautiful Greece.

Responsibilities

• Provide exceptional customer support to Danish-speaking clients through various channels including phone, email, and chat.
• Assist customers with bookings, inquiries, and issues related to their travel accommodations.
• Resolve complaints and ensure customer satisfaction through effective communication and problem-solving.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Stay informed about Booking.com services, promotions, and policies to offer knowledgeable support.
• Collaborate closely with team members to enhance the overall customer experience and service quality.

Requirements

We are looking for an experienced Senior Site Technician to join our team at a Bitcoin mining facility in Montana and Wyoming.
You will be responsible for maintaining ASIC miners, electrical infrastructure, and cooling systems — ensuring maximum uptime and safe operations.

Responsibilities

• Perform daily maintenance, troubleshooting, and repair of ASIC miners (Bitmain, MicroBT, etc.).
• Monitor and maintain electrical distribution, PDUs, and cooling systems to ensure continuous site operation.
• Diagnose and resolve miner performance issues, hashboard faults, and power irregularities.
• Assist with installation, commissioning, and testing of new miners and supporting infrastructure.
• Conduct network setup and monitoring for ASICs and management systems.
• Maintain accurate logs of repairs, replacements, and downtime events.
• Support implementation of preventive maintenance programs.
• Collaborate with the Site Manager and junior technicians to ensure operational targets are met.
• Uphold site safety and compliance standards at all times.

Requirements

We are looking for a Partnerships Operations Manager to act as the operational lead of GoMining’s referral and partnerships program.

This role is effectively a deputy to the program owner: responsible for execution, coordination, and operational excellence across the partnerships team. You will ensure that plans are delivered on time, communication is aligned, and partner-facing initiatives are executed smoothly, while also proactively suggesting improvements and new ideas.

We are looking for a Merchandise & Physical Products Manager who will take ownership of branded products, logistics, and partnerships — and help scale this direction into a profitable business line.

Responsibilities

• Manage end-to-end merchandise operations: production, inventory, logistics, delivery.
• Launch new merchandise formats: branded items, VIP gifts, event products, limited editions.
• Work with suppliers, warehouses, and logistics partners (including international).
• Collaborate with product, UX, and marketing teams to improve user experience.
• Own pricing, margins, and overall profitability of the merchandise direction.

Requirements

• Experience in merchandise, e-commerce, or physical product operations.
• Strong organizational and operational skills.
• Experience working with suppliers and logistics partners.
• Business mindset with focus on margins and scalability.
• Ability to take ownership and build processes from scratch.

Benefits

We are looking for an Account Manager to support and grow GoMining’s referral and partner ecosystem.

This role focuses on working with active referrers, ambassadors, and partners: helping them understand all GoMining products, answering questions, resolving issues, and supporting them in achieving better results. You will act as the main point of contact between partners, product, and internal teams.

Responsibilities

• Act as the primary point of contact for referral partners, ambassadors, and active referrers.
• Explain GoMining products, features, mechanics, and updates to partners in a clear and structured way.
• Support partners in their daily work: answer questions, resolve issues, and help them use the platform effectively.
• Collect partner requests, issues, and feedback; create tasks, tickets, and bug reports for product and tech teams.
• Track partner activity, performance, and communication in CRM (Monday CRM).
• Help partners reach better results by suggesting promotion approaches, product use cases, and referral mechanics.
• Proactively identify problems, opportunities, and growth hypotheses based on partner feedback and behavior.
• Collaborate closely with Affiliate Managers, Referral Managers, Support, Product, and Marketing teams.
  

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Talent Acquisition. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

As a Talent Acquisition Partner, you’ll join a collaborative and forward-thinking team that plays a pivotal role in shaping Excelya’s growth across the globe. Working closely with hiring managers and operational teams, you’ll lead high-volume and fast-paced recruitment efforts for critical roles in clinical research. This is a unique opportunity to bring your expertise to a fast-paced, mission-driven environment where your ideas are valued, your development is supported, and your work directly contributes to advancing healthcare innovation.

Main Responsibilities