Italian Speaking Customer Care for Automotive Company - Work in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to invite Italian Speaking Customer Care Representatives to join a renowned Automotive Company! This role allows you to combine your passion for cars with exceptional customer service while enjoying the wonderful lifestyle that Greece offers. If you are customer-oriented and eager to assist clients in the automotive industry, this is the perfect opportunity for you!
Key Responsibilities
- Provide outstanding customer support in Italian via phone, email, and chat regarding inquiries related to automotive products and services.
- Assist customers with vehicle information, service bookings, and troubleshooting any issues they may encounter.
- Work closely with internal teams to resolve customer inquiries and enhance the overall experience.
- Document interactions and maintain accurate records of customer queries in our CRM system.
- Gather customer feedback and collaborate on strategies to improve service delivery.
- Stay updated on automotive trends, product knowledge, and company offerings to provide effective support.
Requirements