Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity based in Greece? At Mercier Consultancy MD, we are excited to invite applications for the position of Danish Speaking Customer Representative.

This role offers you the chance to work from home while enjoying the beautiful surroundings and culture of Greece, all while providing exceptional service to our valued customers.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their queries are addressed with professionalism and understanding.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to provide accurate and timely assistance.
• Collaborate with team members to ensure efficient resolution of customer concerns.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer service orientation.
• Willingness to learn new tools and technologies for a work-from-home environment.
• Self-motivated, proactive, and excels in a dynamic work setting.
• Ability to work remotely while residing in Greece.

Benefits

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative.

This position offers you the chance to work remotely, allowing you to enjoy the vibrant culture and lifestyle of Greece while providing excellent customer service.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, addressing their inquiries with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become well-versed in our client systems to deliver high-quality service promptly.
• Collaborate with team members to ensure quick resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective customer communication.
• Strong communication skills and a passion for customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to work effectively in a dynamic environment.
• Must be eligible to work from home in Greece.

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join Our Dynamic Team!

Are you a fluent Danish speaker seeking an exciting opportunity to work in sunny Greece? At Mercier Consultancy MD, we are looking for a motivated and enthusiastic Danish Speaking Customer Representative to join our team.

This role offers the unique chance to provide exceptional customer service while enjoying the vibrant lifestyle that Greece has to offer.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, addressing their inquiries with professionalism and dedication.
• Utilize various communication platforms such as phone, email, and chat to assist customers effectively.
• Become proficient in our systems to provide high-quality service and accurate solutions.
• Collaborate with your team to ensure the efficient resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for clear communication with clients.
• Excellent communication skills and a strong customer-focused approach.
• Willingness to learn new technologies and tools that facilitate remote work.
• Self-motivated, proactive, and adept at thriving in a fast-paced environment.
• Open to working (remotely) while living in Greece!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to offer the position of Danish Speaking Customer Representative with the fantastic benefit of paid relocation to Greece!

This position not only allows you to immerse yourself in a vibrant culture but also to play a vital role in our customer service operations.

Your Role:

• Provide exceptional support to Danish-speaking clients, ensuring that their inquiries are managed with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become skilled in our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure quick and effective resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong customer service skills with a focus on satisfaction and professionalism.
• Willingness to learn new systems and tools for remote customer support.
• Self-motivated and able to thrive in a fast-paced, dynamic environment.
• Enthusiasm for relocating to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to announce that we are searching for a dedicated and enthusiastic Danish Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant new culture while providing exceptional support to our clients.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with professionalism and efficiency.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient with our client systems to deliver high-quality service promptly.
• Collaborate with team members to ensure the swift resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity that includes paid relocation to Greece? At Mercier Consultancy MD, we are seeking a passionate and dedicated Danish Speaking Customer Representative to join our dynamic team.

This position not only offers a chance to work (remotely) but also provides the incredible benefit of experiencing life in Greece, all while delivering exceptional customer service.

Your Role:

• Provide outstanding support to Danish-speaking clients, addressing their needs and inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Get familiar with our client systems to provide efficient and high-quality service.
• Work collaboratively with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills paired with a customer-centric approach.
• Eager to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Willingness to relocate to Greece for this exceptional opportunity!

Benefits

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Telecommunications Company, located in Greece. This role is designed for individuals who are passionate about technology and customer service. As a representative, you will assist customers in Danish, addressing their inquiries and providing outstanding support for telecommunications services.

Key Responsibilities

• Manage customer inquiries regarding telecommunication services, including mobile plans, account issues, and technical support via phone, email, and chat in Danish.
• Provide detailed information on service plans, features, and promotional offers.
• Assist customers with technical troubleshooting and ensure effective resolutions to enhance their experience.
• Resolve customer complaints and issues promptly, ensuring high levels of satisfaction.
• Document all customer interactions in the CRM system for accurate record-keeping and follow-up.
• Collaborate with internal teams to improve service delivery and address customer needs effectively.
• Stay informed about industry trends and new telecommunications technologies to provide relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Danish Speaking Customer Service Representatives at a dynamic FinTech Company, with the chance to work in beautiful Greece. This role is ideal for individuals passionate about both finance and technology, dedicated to providing excellent support to customers. As a representative, you will assist clients in Danish, addressing their inquiries and ensuring a smooth customer experience.

Key Responsibilities

• Handle customer inquiries related to financial products, services, and account management via phone, email, and chat in Danish.
• Provide detailed information on FinTech solutions, fees, and features to help customers navigate their options.
• Assist customers with troubleshooting issues related to online banking and financial transactions.
• Resolve customer queries and complaints promptly, maintaining a high level of satisfaction.
• Document all customer interactions and feedback in the CRM system for accurate tracking.
• Collaborate with internal teams to improve customer service delivery and address client needs efficiently.
• Stay informed about FinTech trends and regulations to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Danish Speaking Customer Service Representatives for a leading E-Commerce Platform, with the chance to work in sunny Greece. This role is suited for individuals who are passionate about online retail and dedicated to providing exceptional customer support. As a representative, you will assist customers in Danish, helping them navigate the platform and addressing various inquiries effectively.

Key Responsibilities

• Handle customer inquiries related to the e-commerce platform, including orders, returns, and product information via phone, email, and chat in Danish.
• Provide comprehensive assistance on account management, payment processing, and shipping inquiries.
• Resolve customer complaints and issues promptly to ensure a satisfactory experience.
• Document all customer interactions and feedback in the CRM system for record-keeping purposes.
• Collaborate with other departments to enhance customer service delivery and resolve complex issues.
• Stay informed about product offerings, promotions, and e-commerce trends to provide relevant assistance.

Requirements