Mercier Consultancy MD is excited to offer opportunities for Danish Speaking Customer Support Representatives in Sofia. This position is perfect for individuals who are fluent in Danish and have a passion for helping others. You will be engaging directly with our Danish-speaking customers, providing assistance, resolving issues, and ensuring they receive exceptional service throughout their experience.

Responsibilities

• Provide excellent customer support to Danish-speaking clients via phone, email, and live chat.
• Address inquiries related to products and services, ensuring clarity and accuracy.
• Resolve customer complaints and escalate issues when necessary.
• Document customer interactions and maintain accurate records.
• Collaborate with other departments to improve service delivery and customer satisfaction.
• Stay informed about product knowledge and any updates that affect customer service.

Requirements

Mercier Consultancy MD is actively seeking enthusiastic all-rounders for our Danish Speaking Customer Support Representative positions in Sofia. This role is perfect for individuals who are fluent in Danish and are eager to provide exceptional support while working within a dynamic and diverse team. As the first point of contact for our Danish-speaking customers, you will play a vital role in ensuring customer satisfaction by assisting with inquiries and resolving issues in a timely manner.

Key Responsibilities

• Provide top-notch customer service to Danish-speaking clients through various channels including phone, email, and chat.
• Handle inquiries related to our products and services, ensuring accurate information is communicated.
• Resolve customer complaints and concerns with a focus on customer satisfaction.
• Maintain records of customer interactions, documenting any necessary follow-up actions.
• Collaborate with cross-functional teams to improve processes and enhance the customer experience.
• Stay informed on product knowledge to effectively assist customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Danish Speaking Customer Service Agent for Booking.com, including paid relocation to the sunny and vibrant country of Greece. This role is perfect for individuals who are passionate about customer service and eager to assist Danish-speaking clients with their travel and booking needs, ensuring they have a smooth and enjoyable experience.

Responsibilities

• Assist Danish-speaking customers through various communication channels, including phone, email, and live chat, addressing their inquiries and providing support.
• Guide clients through the booking process, including making, modifying, and canceling reservations, ensuring a seamless experience.
• Troubleshoot and resolve any issues related to bookings, providing effective solutions to ensure customer satisfaction.
• Document all customer interactions and insights in the CRM system for accurate record-keeping and quality assurance.
• Collaborate with internal teams to resolve complex customer issues efficiently and effectively.
• Stay updated on company policies, promotions, and travel offerings to provide accurate information to customers.

Requirements

Have you ever imagined living by the Mediterranean while building international work experience?

Picture starting your day with sunshine instead of grey skies. Walking to work past cafés and palm trees. Spending weekends exploring Spanish coastal towns, beach bars, and vibrant international communities.

For many people across Europe, moving abroad is not just about a job, it's about the experience, the people you meet, and the stories you bring back home.

Now you can combine that lifestyle with a meaningful role where you genuinely help people when they need it most.

Next Job Abroad is currently recruiting Danish-speaking Travel Assistance Coordinators for our client’s international travel assistance team in Torrevieja in Spain.

This is an opportunity to work in an international environment supporting Nordic travellers around the world while building valuable experience in travel assistance, insurance support, crisis coordination and international customer operations.

Life in Spain – Why So Many People Choose It

Spain has become one of Europe’s most popular destinations for people looking to combine career growth with lifestyle.

Living on the Costa del Sol or Costa Blanca means:

Have you ever imagined living by the Mediterranean while building international work experience?

Picture starting your day with sunshine instead of grey skies. Walking to work past cafés and palm trees. Spending weekends exploring Spanish coastal towns, beach bars, and vibrant international communities.

For many people across Europe, moving abroad is not just about a job — it's about the experience, the people you meet, and the stories you bring back home.

Life in Spain – Why So Many People Choose It

Spain has become one of Europe’s most popular destinations for people looking to combine career growth with lifestyle.

Living in Spain means:

- 300+ days of sunshine per year
- Mediterranean beaches and outdoor lifestyle
- International community and expat network
- World-class food culture and relaxed social life
- Easy travel access across Europe

Many people arrive for the experience — and end up staying for the lifestyle.

Now you can combine that lifestyle with a meaningful role where you genuinely help people when they need it most.

Next Job Abroad is currently recruiting Danish-speaking Travel Assistance Coordinators for our client’s international travel assistance team in Fuengirola, Spain.

Join Our Team!

Are you fluent in Danish and ready for an exciting opportunity that includes relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and friendly Danish Speaking Customer Representative to join our dynamic team!

This role not only offers the chance to provide exceptional customer service but also the incredible benefit of living in the beautiful surroundings of Greece, with all relocation costs covered!

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with care and professionalism.
• Communicate via various channels, including phone, email, and chat, to assist customers effectively.
• Become skilled in our client systems to provide fast and high-quality service.
• Collaborate with team members to ensure timely resolutions of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Eager to learn new tools and technologies appropriate for remote work.
• Self-motivated and proactive, thriving in a dynamic environment.
• Willingness to relocate to Greece for this fantastic opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are thrilled to offer a position as a Danish Speaking Customer Representative with the fantastic benefit of paid relocation to Greece!

This is your chance to live in a beautiful country while providing exceptional customer service to our dedicated clients.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat to assist customers.
• Become skilled with our client systems to provide accurate and efficient service.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills along with a commitment to customer satisfaction.
• Willingness to learn new tools and technologies in a remote working environment.
• Self-motivated, proactive, and able to thrive under pressure in a fast-paced setting.
• Excited about the opportunity to relocate to Greece and embrace a new lifestyle!

Benefits

Join Our Team!

Are you fluent in Danish and seeking an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer the position of Danish Speaking Customer Representative, which comes with the fantastic benefit of paid relocation to Greece!

This role not only allows you to embrace a vibrant new lifestyle but also to be a key player in our customer service operations, providing exceptional support to our clients.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, handling their inquiries with professionalism and empathy.
• Communicate effectively through various channels, including phone, email, and chat.
• Gain proficiency in our systems to provide accurate and efficient service.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is crucial for effective communication with clients.
• Strong interpersonal skills and a focus on customer satisfaction.
• Willingness to learn new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Ready to relocate to Greece with our paid relocation offer!

Benefits

Mercier Consultancy MD is delighted to announce an exceptional opportunity for a Danish Speaking Customer Service Agent for Booking.com, including paid relocation to the beautiful country of Greece. This role is ideal for individuals who are passionate about customer service and eager to assist Danish-speaking clients with their travel and booking inquiries.

Responsibilities

• Provide assistance to customers in Danish through various communication channels, including phone, email, and live chat.
• Guide clients through the booking process, including making, modifying, and canceling reservations.
• Troubleshoot and resolve any issues related to bookings to ensure a seamless customer experience.
• Record all customer interactions in the CRM system to ensure detailed and accurate documentation.
• Collaborate with internal teams to address complex issues quickly and ensure customer satisfaction.
• Stay informed about company products, policies, and promotions to provide the most accurate support.

Requirements

Join Mercier Consultancy MD for an exciting opportunity as a Danish Speaking professional in vibrant Sofia, Bulgaria! This position offers fully paid relocation, making it an ideal choice for those looking to explore a new country while utilizing their language skills. In this role, you will engage with Danish-speaking clients, delivering exceptional service and support.

Key Responsibilities

• Respond to inquiries from Danish clients, providing accurate information and assistance via phone, email, and chat.
• Support customers throughout their journey, ensuring satisfaction with our services and addressing any concerns promptly.
• Process requests and manage account information while maintaining high records accuracy within our CRM system.
• Collaborate with various teams to enhance customer experience and drive service improvements.
• Keep abreast of internal product offerings and local insights to advise clients effectively.

Requirements