Join Our Team!

Are you fluent in Danish and looking for an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to announce that we are seeking a passionate and dedicated Danish Speaking Customer Representative.

This position includes paid relocation to Greece, allowing you to embrace a new environment while providing outstanding service to our clients.

Your Role:

• Deliver exceptional customer support to Danish-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Utilize various communication channels, such as phone, email, and chat, to assist customers effectively.
• Become knowledgeable in our client systems to provide high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills with a commitment to customer satisfaction.
• Willingness to learn and utilize new technologies for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic setting.
• Openness to relocating to Greece for this exceptional opportunity!

Benefits

Are you passionate about the online world and known for your attention to detail? Would you like to live and work in Athens while being part of an international and fast-growing digital environment?

On behalf of our client, we are looking for Danish-speaking Social Media Content Moderators to join a growing team based in Athens. In this role, you will help maintain a safe and high-quality online experience by reviewing and moderating digital content for a global social media platform.

This is an excellent opportunity for candidates who want to work abroad, gain hands-on experience in online safety and social media, and enjoy life in one of Europe’s most vibrant capitals.

Requirements

• Fluent Danish (spoken and written)
• Very good English skills
• Strong attention to detail and ability to work with sensitive content
• Excellent communication and problem-solving skills
• Comfortable using Windows OS, internet tools, and MS Office
• Ability to work independently and as part of a team
• Professional judgment and ability to separate personal opinions from platform policies
• Previous experience in content moderation, social media, or customer support is an advantage
• Proactive attitude and willingness to learn

Benefits

We're looking for Danish speakers for several different projects right now!

Some are located in Athens, others in Chania or Thessaloniki. Most have the option to work remote from Greece too!

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

• Fluency in Danish
• Very good communication skills in English
• Exceptional communication & soft skills, as well as problem-solving skills
• Computer knowledge/tech savviness
• Resourceful, able to multitask
• Thrive as a team player in a fast-paced, high-energy, change-oriented environment

Benefits

Mercier Consultancy MD is on the lookout for a passionate Danish Speaking Talent Support Officer to join our dynamic team in the breathtaking city of Cape Town! This is an exciting opportunity for those who love recruitment and wish to make a difference in the hiring experience for candidates. We offer a comprehensive paid relocation package to assist with your move to this vibrant location.

Your Role:

• Assist in sourcing and engaging Danish-speaking candidates to support our recruitment initiatives.
• Conduct preliminary candidate interviews and assessments to evaluate qualifications and cultural fit.
• Collaborate closely with recruiters and hiring managers to understand job descriptions and team needs.
• Provide clear and prompt communication to candidates throughout the hiring process for a positive experience.
• Utilize various recruitment platforms and strategies to attract high-quality talent.
• Participate in team brainstorming sessions to contribute ideas for enhancing recruitment processes.
• Engage in ongoing professional training to stay updated with the latest trends in talent acquisition.

Requirements

Mercier Consultancy MD is seeking a motivated Solutions Consultant with Danish language skills to join our team in Greece! This role comes with a fully paid relocation package, making your transition seamless and exciting. As a Solutions Consultant, you will engage with clients, identify their needs, and create tailored solutions that drive their success. If you thrive in a dynamic environment and have a passion for technology and client service, we'd love to hear from you!

Key Responsibilities

• Interact with clients to understand their unique business challenges and goals through comprehensive consultations.
• Develop and present customized solutions that address client needs effectively.
• Act as a trusted advisor, offering insights and recommendations based on best practices and market trends.
• Collaborate closely with our internal teams to ensure successful implementation and ongoing support of solutions.
• Conduct training sessions to empower clients to maximize their use of our products and services.
• Stay current with industry developments and emerging technologies to provide valuable advice during engagements.

Requirements

Mercier Consultancy MD is thrilled to announce multiple opportunities for Danish speakers looking to work in Greece! If you are seeking a career in a vibrant environment while enjoying the beautiful lifestyle Greece has to offer, this is the perfect role for you. We offer a fully paid relocation package to ensure your transition to Greece is smooth and hassle-free.

Key Responsibilities

• Provide exceptional customer service in Danish through various communication channels including phone, email, and live chat.
• Assist clients with inquiries, ensuring their needs are met promptly and efficiently.
• Document customer interactions accurately in our CRM system for tracking and reporting purposes.
• Troubleshoot and resolve customer complaints, fostering a positive brand experience.
• Collaborate with internal teams to enhance service quality and address customer feedback effectively.
• Stay updated about product offerings and company policies to deliver accurate information.

Requirements

Mercier Consultancy MD is excited to announce an amazing opportunity for Danish Speaking Customer Service Representatives for Dyson, one of the leading brands in household appliances, with the chance to work in the stunning environment of Greece. This position is ideal for individuals who are passionate about providing exceptional customer support and who wish to represent a globally recognized company. As a representative, you will assist customers in Danish, addressing their inquiries and enhancing their experience with Dyson products.

Key Responsibilities

• Manage customer inquiries regarding Dyson products, warranties, and service assistance via phone, email, and chat in Danish.
• Provide detailed information about product features, troubleshooting tips, and usage guidance.
• Assist customers with order tracking, returns, and product replacements as necessary.
• Resolve customer complaints efficiently, ensuring high levels of satisfaction and retention.
• Document all customer interactions and feedback in the CRM system for accurate record-keeping and follow-up.
• Collaborate with other departments to enhance service delivery and address product-related issues.
• Stay informed about new product launches and improvements to provide relevant assistance to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives for Booking.com, with the opportunity to work in the beautiful surroundings of Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality, offering valuable support to customers as they navigate their booking experiences. As a representative, you will assist customers in Danish, addressing their inquiries and ensuring a seamless booking process.

Key Responsibilities

• Manage customer inquiries regarding bookings, cancellations, and modifications via phone, email, and chat in Danish.
• Provide accurate and timely information about available accommodations, rates, and Booking.com policies.
• Assist customers with troubleshooting issues related to their reservations and offer effective solutions.
• Resolve customer complaints and inquiries efficiently, maintaining high satisfaction levels throughout.
• Document all customer interactions in the CRM system for trackability and future reference.
• Collaborate with other departments to enhance customer service and streamline booking processes.
• Stay informed about new features, promotions, and updates on the Booking.com platform to offer the best assistance.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity in Greece? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Danish Speaking Customer Representative to our team!

This role allows you to work remotely while embracing the vibrant lifestyle and culture of Greece, contributing significantly to our commitment to excellent customer service.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, ensuring inquiries are addressed professionally and thoughtfully.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our systems to deliver accurate and timely service.
• Collaborate with team members to ensure swift resolutions to customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced, dynamic environment.
• Ability to work from home while enjoying the lifestyle in Greece!

Benefits