DSI is a sales enablement company with an immediate career opportunity for an ambitious individual to fill one of our key roles as a Commercial Channel Manager in the Eastern Region. This remote sales position will require approximately 20 – 50% travel within the assigned region.

As the Eastern Region Commercial Channel Manager (CCM), you will be responsible for driving DIRECTV subscribers by working with vendor partners in the Eastern Region. You will drive sales by building relationships with existing and new customers using strong communication and problem-solving skills.

DSI combines a unique go-to-market strategy, cutting-edge proprietary systems, and a family-oriented culture—making this an outstanding opportunity for the right candidate.

• Travel is required 20% - 50% of the time within the Eastern Region
• To qualify for this great opportunity, you will need to live in the Eastern Region, preferably in Georgia, Florida, Alabama, Tennessee, or New York

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI is a sales enablement company with an immediate career opportunity for an ambitious individual to fill one of our key roles as a Commercial Channel Manager in the Eastern Region. This remote sales position will require approximately 20 – 50% travel within the assigned region.

As the Eastern Region Commercial Channel Manager (CCM), you will be responsible for driving DIRECTV subscribers by working with vendor partners in the Eastern Region. You will drive sales by building relationships with existing and new customers using strong communication and problem-solving skills.

DSI combines a unique go-to-market strategy, cutting-edge proprietary systems, and a family-oriented culture—making this an outstanding opportunity for the right candidate.

• Travel is required 20% - 50% of the time within the Eastern Region
• To qualify for this great opportunity, you will need to live in the Eastern Region, preferably in Georgia, Florida, Alabama, Tennessee, or New York

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Customer Support Representative, complete with paid relocation to Sofia, Bulgaria. This role is essential in maintaining our high standards of customer service and providing outstanding support to our Dutch-speaking clientele. Join our diverse and dynamic team, and make a significant impact on customer satisfaction!

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients via phone, email, and chat.
• Respond to inquiries regarding products and services with accuracy and professionalism.
• Efficiently resolve customer issues and complaints to ensure maximum satisfaction.
• Document each customer interaction thoroughly for quality assurance.
• Collaborate with internal teams to provide effective solutions and enhance service delivery.
• Stay updated on our products, services, and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.

Responsibilities

• Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
• Address inquiries related to products and services, providing clear and accurate information.
• Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
• Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
• Collaborate with team members to enhance the overall customer experience.
• Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Czech Nordic Speaking Customer Service Representatives in the retail industry. This role is ideal for individuals who are passionate about retail and customer interaction. As a member of our customer service team, you will assist customers with inquiries related to products, orders, and services in both Czech and Nordic languages, ensuring they have an exceptional shopping experience.

Key Responsibilities

• Manage customer inquiries regarding retail products, orders, and services via phone, email, and chat in Czech and Nordic languages.
• Provide information on product availability, pricing, and promotional offers to customers.
• Assist customers with order processing, returns, and exchanges effectively.
• Resolve customer complaints and issues promptly, ensuring a positive customer experience.
• Document customer interactions accurately in the CRM system for effective follow-up.
• Collaborate with other departments to enhance customer satisfaction and streamline processes.
• Stay updated on product knowledge and retail trends to provide exceptional service.

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Polish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are passionate about customer interaction and retail products. As part of our customer service team, you will assist customers in Polish, addressing their inquiries and ensuring a delightful shopping experience.

Key Responsibilities

• Manage customer inquiries regarding retail products, order statuses, and services via phone, email, and live chat in Polish.
• Provide information on product availability, pricing, promotions, and return policies.
• Assist customers with the entire order process, including placement, changes, and cancellations.
• Resolve customer complaints and issues professionally and promptly to ensure satisfaction.
• Document customer interactions accurately in our CRM system for tracking and future reference.
• Collaborate with other departments to improve customer experience and streamline processes.
• Stay informed about product knowledge and retail updates to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Aviation industry. This position is perfect for individuals who are passionate about travel and committed to providing excellent customer service. In this role, you will assist passengers and clients with inquiries regarding aviation services, ensuring a smooth and enjoyable experience.

Key Responsibilities

• Manage customer inquiries related to airline services, bookings, flight schedules, and policies via phone, email, and live chat in Polish.
• Provide information on ticket prices, travel regulations, and baggage handling processes.
• Assist customers with the booking process, changes, cancellations, and special requests.
• Resolve any issues or complaints promptly, ensuring customer satisfaction and comfort.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with operational staff to provide customers with real-time updates and support.
• Stay informed about aviation trends and service updates to enhance customer interaction.

Requirements

Senior Software Engineer (AI & Logistics)

Location: San Francisco, CA Employment Type: Full-time Work Arrangement: On-site 5 days a week

About the Role

Our client is an AI startup backed by $17 million in funding that is focused on rebuilding the $1 trillion freight marketplace. They are fixing the slow, manual process of matching trucks with jobs by building a vertical AI agent that automates communication (phone calls, texts, and emails) for freight brokers and forwarders.

As an early Senior Software Engineer, you'll have a high-impact role driving the product's evolution. You'll be bringing AI to the transportation industry, owning product decisions, and shaping the core engineering culture. This is a fit for engineers who are excited about logistics, passionate about AI, and driven by great design and ownership.

What You'll Do

Mercier Consultancy MD is excited to present an opportunity for Estonian Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who are eager to support customers in navigating their financial needs and providing comprehensive banking solutions. As a representative, you will play a pivotal role in ensuring customer satisfaction while communicating in Estonian.

Key Responsibilities

• Handle customer inquiries regarding banking products and services via phone, email, and chat in Estonian.
• Assist customers with account management, transactions, and general banking operations.
• Provide information on loans, credit cards, and investment options.
• Resolve customer complaints in a professional and timely manner.
• Document interactions accurately in the customer relationship management (CRM) system.
• Collaborate with other departments to enhance customer service and address complex issues.
• Stay up-to-date on banking regulations and product offerings to provide accurate information.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Serbian Speaking Customer Service Representatives in the aviation industry. This position is ideal for individuals who are passionate about travel and aviation, and who wish to provide exceptional support to clients in need of assistance. As a customer service representative, you will communicate with customers in Serbian, addressing their inquiries and ensuring a smooth experience as they navigate aviation services.

Key Responsibilities

• Respond to customer inquiries regarding aviation services, flight bookings, and airport procedures via phone, email, and chat in Serbian.
• Assist customers with ticket purchases, changes, and cancellations while providing information on policies and procedures.
• Resolve customer issues related to baggage, flight status, and other travel-related concerns.
• Document customer interactions accurately for record-keeping and follow-up purposes.
• Collaborate with airline partners and internal teams to enhance service delivery and customer satisfaction.
• Stay updated on aviation industry regulations and best practices for effective customer interaction.

Requirements