Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the biotechnology industry. This role presents an amazing opportunity for individuals passionate about science and customer service. You will engage with clients and support their inquiries regarding our biotechnology products and services, ensuring they receive the information and assistance they need in Dutch.

Key Responsibilities

• Respond to customer inquiries about biotechnology products, services, and applications via phone, email, and live chat in Dutch.
• Provide guidance on product usage, benefits, and compliance with industry regulations.
• Assist customers with troubleshooting and problem-solving regarding product-related issues.
• Maintain accurate records of customer interactions and ensure follow-up communications.
• Collaborate with sales and technical teams to deliver comprehensive support to customers.
• Stay informed of advancements in the biotechnology sector to provide clients with up-to-date information.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives in the banking industry. This position is ideal for individuals who have a strong interest in financial services and a commitment to delivering exceptional customer support. As a representative, you will assist clients in navigating banking products and services, all while communicating effectively in Dutch.

Key Responsibilities

• Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Dutch.
• Provide detailed information on account options, loan products, and investment services.
• Assist customers with online banking, transaction inquiries, and troubleshooting issues.
• Resolve customer complaints and ensure a high level of customer satisfaction.
• Document all customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to improve service delivery and customer experience.
• Stay informed about banking regulations and financial products to provide accurate assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for Dutch Speaking Customer Service Representatives in the aviation industry. This is a fantastic opportunity for those who are passionate about travel and aviation, and who are eager to provide exceptional support to customers in their interactions with airlines and aviation services. In this role, you will assist passengers and clients in Dutch, ensuring they receive accurate information and assistance for a smooth travel experience.

Key Responsibilities

• Manage customer inquiries regarding flight information, bookings, and airline services via phone, email, and live chat in Dutch.
• Provide assistance with changes to existing reservations, cancellations, and refunds.
• Support customers in understanding baggage policies, boarding procedures, and travel regulations.
• Document all customer interactions accurately in the customer relationship management (CRM) system.
• Collaborate with operational and technical teams to address queries and enhance service delivery.
• Stay updated on industry trends and airline policies to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to seek Dutch Speaking Customer Service Representatives for the automotive industry. This role presents an exciting opportunity for individuals who are passionate about vehicles and enjoy assisting customers. As a member of our team, you will provide exceptional support to customers navigating their automotive needs, utilizing your Dutch language skills to ensure a seamless experience.

Key Responsibilities

• Manage customer inquiries related to automotive products and services via phone, email, and live chat in Dutch.
• Provide information on vehicle specifications, financing options, and service schedules.
• Assist customers with troubleshooting and resolving product-related issues efficiently.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with sales and service teams to enhance customer satisfaction and retention.
• Stay updated on automotive industry trends and company offerings to provide relevant information.

Requirements

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent, available remotely from Greece, with a monthly salary of 1657 Euro. This role is perfect for individuals who thrive in a customer-centric environment and possess strong Dutch language skills. As a Customer Service Agent, you will be dedicated to delivering top-notch support to our valued Dutch-speaking clients, enhancing their experience with our services.

Responsibilities

• Handle customer inquiries in Dutch through various channels, including phone, email, and chat.
• Assist customers with product-related questions and process their orders efficiently.
• Resolve customer complaints with empathy and professionalism, ensuring satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to continually enhance service quality.
• Stay updated on product offerings and promotional campaigns to provide accurate information.

Requirements

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent, working remotely from Greece, with a competitive monthly salary of 1657 Euro. This role is an excellent opportunity for individuals passionate about customer service and able to communicate effectively in Dutch. As a Customer Service Agent, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring their inquiries are addressed promptly and effectively.

Key Responsibilities

• Respond to customer inquiries related to products and services via phone, email, and chat in Dutch.
• Provide information about products, assist with order placements, and resolve customer complaints.
• Document all customer interactions accurately in the CRM system for future reference.
• Work collaboratively with team members to improve customer satisfaction and service delivery.
• Stay informed about product details, updates, and promotions to assist customers effectively.
• Troubleshoot issues while providing clear guidance and support to customers.

Requirements

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Coordinator (CSC) is responsible for ensuring the smooth operation of the Customer Service department by providing essential clerical and administrative support. This position demands a high level of organizational skill, attention to detail, and the ability to handle multiple tasks efficiently.

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

As an Azure Data Engineer you can expect to…

Mercier Consultancy MD is thrilled to announce an opening for a German Speaking B2B Sales Agent based in Athens, offering a competitive salary of 2000 Euro per month. This position is ideal for driven individuals with a passion for sales and a strong command of the German language. As a B2B Sales Agent, you will be responsible for building and maintaining relationships with business clients, helping them discover solutions that meet their needs.

Key Responsibilities

• Identify and engage potential B2B clients in the German-speaking market through various outreach strategies.
• Conduct presentations and demonstrate the value of our products and services to prospects.
• Manage the entire sales process, from lead generation to closing deals.
• Build and maintain long-term relationships with clients to ensure continued business success.
• Collaborate with marketing and product teams to align sales strategies with business objectives.
• Provide feedback from clients to inform product development and enhance service offerings.
• Meet and exceed sales targets and contribute to overall team performance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Utilities industry, specifically located in Greece. This role is ideal for individuals who are passionate about customer service and eager to assist clients with their utility service needs in Spanish. As a representative, you will provide vital assistance to customers, ensuring they receive the highest level of service.

Key Responsibilities

• Manage customer inquiries related to utility services, including billing, service connections, and troubleshooting via phone, email, and chat in Spanish.
• Provide detailed information on available utility plans, payment options, and service offerings.
• Assist customers with account updates, payment processes, and resolving issues or complaints.
• Document all customer interactions accurately in our CRM system to ensure effective follow-up.
• Work collaboratively with internal teams to resolve customer concerns and enhance service quality.
• Stay informed about industry regulations and company policies to provide accurate information to clients.

Requirements