Mercier Consultancy MD is seeking a Polish Speaking Customer Service Agent to join our dynamic team in Bulgaria, with fully paid relocation provided. This exciting opportunity allows you to immerse yourself in a vibrant environment while offering exceptional customer support to Polish-speaking clients. Your role will be pivotal in ensuring customer satisfaction and fostering long-lasting relationships.

Responsibilities

• Serve Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide comprehensive information, assist with order management, and help resolve customer issues promptly.
• Troubleshoot problems and complaints with a focus on effective resolution and customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for quality assurance.
• Collaborate with team members to enhance service delivery and improve customer experience.
• Stay updated on company policies, product offerings, and promotions to inform clients accurately.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity to work remotely for Eneco in Bulgaria! This position invites energetic individuals to explore, experience, and contribute to a leading energy company while enjoying the perks of a paid relocation. Joining Eneco means being part of a forward-thinking organization dedicated to sustainability and innovative energy solutions.

Het salaris voor deze functie ligt tussen € 1.675 en € 1.804 bruto per maand.

Key Responsibilities

• Provide exceptional customer service to Eneco clients, assisting them with inquiries related to energy services and products.
• Engage with customers through various communication channels, ensuring their concerns and questions are addressed promptly.
• Collaborate with team members to share knowledge and improve service delivery and customer experience.
• Document interactions accurately in the company's CRM system to maintain quality standards.
• Stay informed about Eneco's product offerings, promotions, and industry changes to provide up-to-date information to customers.
• Participate in training sessions and workshops to enhance your skills and knowledge in the energy sector.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.

Responsibilities

• Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services.
• Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor.
• Document all customer interactions accurately within the CRM system for quality assurance and future reference.
• Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction.
• Stay informed about product offerings, promotions, and company policies to assist customers effectively.
• Participate in training and development opportunities to enhance your service capabilities and product knowledge.

Requirements

Mercier Consultancy MD is excited to offer an exceptional opportunity for a Nederlandstalige Sales Medewerker to work for Eneco in the beautiful locations of Greece or Bulgaria. This role is perfect for Dutch-speaking individuals who are passionate about sales and are eager to take on a new adventure abroad. As a Sales Employee, you will be responsible for promoting Eneco's energy solutions and services to potential customers, helping them make informed decisions while experiencing an enriching cultural environment.

Key Responsibilities

• Engage with clients and generate leads through various sales techniques, including phone calls, emails, and face-to-face meetings.
• Provide detailed information about Eneco's products and services, tailoring presentations to meet client needs.
• Build and maintain strong relationships with customers to drive repeat business and referrals.
• Meet and exceed sales targets, contributing to the overall success of the sales team.
• Collaborate with marketing and customer service teams to ensure a seamless customer experience.
• Participate in training sessions to remain updated on product offers and industry trends.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria.

Responsibilities

• Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries.
• Offer clear guidance on products and services, ensuring customers receive accurate and helpful information.
• Resolve customer issues and complaints with professionalism and a solution-oriented approach.
• Maintain meticulous records of customer interactions in the CRM system for quality assurance.
• Collaborate with colleagues and management to enhance service delivery and customer satisfaction.
• Stay informed about company offerings, promotions, and updates to provide insightful service.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for an Icelandic Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation! This role offers a unique chance to work in a vibrant environment while providing exceptional support to Icelandic-speaking customers for a global company.

Responsibilities

• Assist Icelandic-speaking customers through various channels, including phone, email, and chat, responding to inquiries and providing product information.
• Troubleshoot customer issues and complaints with a dedicated focus on delivering timely resolutions.
• Document all customer interactions in the CRM system to maintain an accurate record of inquiries and feedback.
• Collaborate with team members to ensure a seamless customer experience.
• Stay informed about company products and services to provide comprehensive assistance to customers.
• Uphold the company's customer service standards while promoting a positive brand image.

Requirements

Mercier Consultancy MD is thrilled to announce a new opportunity for a Dutch Appointment Setter, with relocation provided for the right candidate. This position is perfect for motivated individuals who excel in communication and enjoy building relationships to facilitate business growth. As an Appointment Setter, your primary responsibility will be to reach out to potential clients in order to schedule appointments for the sales team.

Key Responsibilities

• Conduct outreach to prospective clients in the Dutch-speaking market to identify potential leads.
• Effectively communicate the benefits of our services and set up appointments for the sales team.
• Follow up with leads via phone, email, and other communication channels.
• Maintain accurate records of client interactions and scheduled appointments in our CRM system.
• Collaborate with the sales team to ensure all appointments are properly managed and followed up on.
• Provide feedback to management regarding lead quality and appointment setting processes.
• Stay informed about industry trends and product offerings to effectively engage with prospects.

Requirements

Mercier Consultancy MD is thrilled to announce an incredible opportunity for a Danish Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation! This is a fantastic chance for someone looking to embrace a new adventure while providing exceptional support to Danish-speaking customers of our esteemed clients.

Responsibilities

• Assist Danish-speaking customers via phone, email, and chat, addressing their inquiries and providing solutions related to products and services.
• Deliver accurate information regarding account management, product features, and service offerings.
• Handle customer complaints effectively and professionally, ensuring a high level of customer satisfaction.
• Document customer interactions thoroughly in the CRM system for quality assurance.
• Collaborate with colleagues and management to improve service processes and customer experience.
• Stay informed about industry trends and updates to offer the best possible support.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for a Czech Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to embrace a new adventure while providing exceptional customer support to Czech-speaking clients in an international setting.

Responsibilities

• Deliver outstanding support to Czech-speaking customers via phone, email, and chat for various inquiries and issues.
• Provide accurate information regarding products and services, ensuring clarity and understanding for customers.
• Handle and resolve customer complaints professionally, striving for complete customer satisfaction.
• Maintain detailed records of customer interactions within the CRM system to uphold service standards.
• Collaborate with team members to enhance customer relationships and service delivery.
• Stay informed of product updates, company policies, and industry trends to provide informed assistance.

Requirements

About the Company:

Soar is a global fintech startup that specializes in financing and investment. Currently headquartered in Saudi Arabia, Soar is growing throughout the region with a mission to help people achieve their financial goals with innovative financial and property investment solutions and tools through its multi-purpose platform, designed to offer a simple and seamless user experience.

About the Role:

We are seeking a visionary UI/UX Manager to lead our design team in crafting seamless, intuitive, and high-performing digital experiences. You will own the end-to-end design process—from research to execution—while fostering a collaborative, high-performance culture. Your leadership will ensure Soar delivers a world-class user experience that aligns with our business goals and delights our users. Beyond design excellence, you will build and mentor a top-tier team, establish measurable performance standards, and provide clear, data-driven insights to stakeholders. If you thrive in a fast-paced environment and excel at translating complex workflows into elegant solutions, this role is for you.

Responsibilities:

Team Leadership & Development: