The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.

Main areas of responsibility:

• Provide customers with accurate information about the company's products, services and payments.
• Actively seeking new sales by executing appointed strategies and instructions.
• Comply with laws, rules, company policies, and procedures as required.
• Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information.
• Responding to any customer queries via email, SMS and phone
• Provide an excellent customer experience.
• Work closely with other Bank departments, especially Payments and Collections, to ensure transparent and efficient interaction.
• Support additional customer service inquiries.
• Promote a positive working environment.
• Perform other tasks as assigned.

Other responsibilities may include:

• Involvement in production of Sales reports.
• Involvement in training and mentoring of other team members.
• Assist in documentation of the team’s Operational Procedures.
• Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
• Execute ad hoc tasks as may be requested by the Head of New Markets.

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a dynamic and experienced NLP/NLU Data Scientist to join our innovative team. In this role, you’ll be at the forefront of enhancing our AI-driven platforms by analyzing customer interactions and providing actionable insights that directly impact product improvement. As a key member of our team, you’ll work closely with bot developers, product managers, and other stakeholders to improve the Natural Language Understanding (NLU) of our chatbots and voice bots. Your insights will guide the development of new product features, while also helping us identify customer pain points to enhance the overall customer experience. This is an exciting opportunity to leverage your expertise in data science, NLP technologies, and Generative AI to make a tangible impact on the evolution of our AI platforms.

Key Responsibilities

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

We are looking for a dynamic and experienced NLP/NLU Data Scientist to join our innovative team. In this role, you’ll be at the forefront of enhancing our AI-driven platforms by analyzing customer interactions and providing actionable insights that directly impact product improvement. As a key member of our team, you’ll work closely with bot developers, product managers, and other stakeholders to improve the Natural Language Understanding (NLU) of our chatbots and voice bots. Your insights will guide the development of new product features, while also helping us identify customer pain points to enhance the overall customer experience. This is an exciting opportunity to leverage your expertise in data science, NLP technologies, and Generative AI to make a tangible impact on the evolution of our AI platforms.

Key Responsibilities

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of Defense and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

Location: Remote/Hybrid (Quantico, VA) can be up to 3 days a week.

Job Description and Responsibilities

First Div is seeking an ITSM professional to help our client achieve effectiveness and efficiency in the delivery and support of IT services. The candidate will support the implementation and maturation of ITIL processes through documentation of processes, procedures, and work instructions. You will support process owners, process managers, service owners, and service managers with meeting support, documentation, collaboration, and continuous improvement initiatives. Support includes metrics analysis, workflow analysis, and suggested improvements based on findings, and alignment with ITIL and industry best practices.

Job Tasks

Tiger Analytics is an advanced analytics consulting firm recognized for our deep expertise in Data Science, Machine Learning, and AI. Our partnerships with Fortune 100 companies enable us to tackle complex business challenges and drive value through innovative analytical solutions. We are currently looking for a Sr. Consultant/Manager to join our team and contribute to transformative projects.

The ideal candidate will leverage their strong understanding of banking risk and compliance to develop and validate predictive models and frameworks for strategic decision-making.

Responsibilities-

1. Work in a consulting engagements focused on leveraging Generative AI and Machine Learning to solve complex business problems in banking risk and compliance.

2. Data Analysis: Utilize advanced analytical techniques to identify trends, analyze data and provide insights into potential performance impacts.

3. Cross-functional Collaboration: Engage with internal stakeholders, including risk management, financial planning, and credit policy teams to ensure the effective implementation of forecasting models.

4. Reporting and Presentation: Prepare and present detailed reports to senior leadership, highlighting model performance, findings, and actionable insights.

Requirements

Machine Learning Engineer, AI Decisioning (Full-time)

Location: Remote (North America) / San Francisco (Optional)

Salary Range: $200,000 - $260,000 USD

We are expanding our data activation products to include a powerful intelligence layer, and we are looking for a highly experienced Machine Learning Engineer to join our team. Hundreds of companies use our platform to automate and improve operations by syncing data into their systems, but there is immense potential in helping them make smarter decisions about which customers to message, what content to use, and when to send messages.

A lot of this crucial decision-making today is often manual and driven by intuition. By integrating machine learning, we aim to deliver a step-function impact for our customers. Given our access to first-party customer data, we are perfectly positioned to build an intelligence layer that leverages this rich data source.

Your responsibilities will include working on complex problems such as:

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Our high-performing, dynamic, and collaborative environment fosters professional growth at every stage.

Quento Technologies seeks a highly motivated and experienced Senior Java Backend Engineer to join our team and help us build reliable, scalable backend services. You will work with modern Java technologies, cloud-native tools, and distributed systems.

Your responsibilities will entail:

Join our clients JTI Customer Experts team and become the primary point of contact for customer requests on behalf of our client.

By partnering with our client, the international tobacco and vaping division of Japan Tobacco Inc. they work towards a shared goal: building a business that is innovative, fast-growing, sustainable, and committed to delivering the highest quality customer service. We are currently looking for Portuguese-speaking talents to support our client’s customers from their offices in Athens, Greece.

Join a team dedicated to providing an exceptional customer experience while growing your professional network, sharpening your communication skills, and adding solid international experience to your CV.

Your responsibilities:

• Serve as the main point of contact for customer requests, representing one of the world’s leading companies in the tobacco industry.
• Handle customer communication via phone, email, and chat to deliver a seamless support experience.
• Respond to inquiries about the client’s products.
• Resolve issues as they arise, addressing customer concerns professionally and efficiently.
• Aim to turn every interaction into a positive customer experience.

Requirements

Fluency in Portuguese.

Strong command of English, both written and spoken.

If you are an avid auto enthusiast, join our client’s Mercedes-Benz Customer Experts team and work in Greece with one of the most esteemed automobile brands

Our client is looking for Danish speaking talents who will be the primary point of contact for customer requests, representing Mercedes-Benz, the top German manufacturer of cars, buses, and trucks.

Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.

Be part of the change and join our client in beautiful Crete!

What you will do:

•Be the primary point of contact for customer requests, representing one of the world’s most esteemed car brands

•Utilize phone calls, e-mails and chats in order to provide a seamless customer experience

•Respond to inquiries about products and services, offering expert advice on a range of car-related matters

•Resolve issues as they arise – addressing customers’ concerns in a professional and timely manner

•Provide accurate and effective roadside assistance

•Turn every customer into a happy customer!

•Exchange ideas and solutions with your colleagues!

•Enjoy your time in Crete!

Requirements

Fluency in Danish

• Very good use of English – both in written and spoken language

Join Our Team!

Are you fluent in Spanish and eager for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Spanish Speaking Customer Representative.

This position offers the exceptional benefit of paid relocation to Greece, enabling you to experience a beautiful lifestyle while making a significant contribution to our customer service efforts.

Your Role:

• Provide outstanding customer support to Spanish-speaking clients, ensuring inquiries are addressed with professionalism and care.
• Engage with clients through various communication channels, including phone, email, and chat.
• Get acquainted with our client systems to offer high-quality service efficiently.
• Collaborate with your teammates to ensure timely resolution of customer issues.

Requirements

• Fluency in Spanish (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills with a focus on customer satisfaction.
• Eager to learn new technologies and tools adapted for remote work.
• Self-motivated, proactive, and comfortable in a fast-paced setting.
• Open to relocating to Greece for this remarkable opportunity!

Benefits