About Us

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 17 brands spanning the country, connecting guests to the land, and to each other. Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, The Paspaley Pearl Farm Tour, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys: The Telegraph Station in Alice Springs and Monarto Safari Resort. 

Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island.

In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Ты тот, кто всегда найдет выход из любой ситуации? Умеешь сделать так, чтобы даже сложный вопрос становился простым? Тогда эта возможность точно для тебя!

Становись частью SupportYourApp — международной компании, создающей настоящий ВАУ-опыт для клиентов.

Вливайся в нашу команду: здесь поддерживают, доверяют и дают пространство для развития.

И давай будем создавать что-нибудь крутое вместе!

Что ты будешь делать:

• Общаться с клиентами в чатах, по телефону и на почте — помогать, решать, поддерживать (и иногда спасать) 😎
• Искать нужную информацию в открытых источниках – ты станешь мастером быстрого и точного ресерча.
• Создавать классный опыт для каждого клиента: с вниманием, заботой, и конечно магией сервиса ✨
• Соблюдать принципы информационной безопасности, работая с конфиденциальными данными — доверие на первом месте.
• Двигаться вперед с мультикультурной командой специалистов из разных сфер — здесь всегда есть с кем обменяться опытом и шутками.

Мы ищем человека, кайфующего от помощи другим. Если это о тебе – класс! И еще будет супер, если ты:

Principais responsabilidades:

• Substituir o Chefe de Máquinas quando necessário e garantir o bom funcionamento diário de motores, sistemas elétricos, bombas, equipamentos de carga, sistemas de óleo e demais instalações mecânicas a bordo;
• Planejar, distribuir e acompanhar tarefas de manutenção rotineira e preventiva;
• Atualizar e manter em ordem o Diário de Máquinas e o Livro de Registro de Óleo;
• Treinar e orientar tripulantes, praticantes e aprendizes, seguindo os padrões e procedimentos da companhia;
• Monitorar materiais, sondagens de tanques, abastecimento e cumprimento de exigências legais;
• Operar sistemas de comunicação interna e estar familiarizado com procedimentos de emergência;
• Garantir a segurança, organização, limpeza e operacionalidade das instalações e equipamentos;
• Participar de fainas integradas, avaliações de risco e ações de prevenção à poluição;
• Assegurar o uso correto de EPI e supervisionar a segurança de toda a equipe;
• Manter certificados e documentos em dia, incluindo o Certificado de Saúde de Marítimo.

Requirements

Instrução Necessária:

• Certificado de Curso Técnico em: Mecânica, Eletrônica, Elétrica, Eletrotécnica, Mecatrônica, Eletromecânica, Telecomunicações, Automação ou Instrumentação. (Com registro no CFT ativo)
• Certificação em dia CBSP, NR-10,NR-35

Experiência / Conhecimento / Habilidades:

• Experiência como Operador de ROV
• Conhecimento do Pacote Office;
• Desejável Inglês intermediário – fala e escrita
• Habilidades: Relacionamento Interpessoal e Trabalho em Equipe

*****Todas as nossas oportunidades são também para PCD´s (Pessoas com Deficiência). Se você se encaixa nos requisitos e tem disponibilidade para a região indicada, candidate-se! Atualize seu currículo com o número do CID.

A diversidade amplia nosso acesso aos melhores talentos, pois não há limites para quem tem paixão pelo que faz!!!!

Você se identifica? Então vem navegar com a gente!

#VemPraDOF

Benefits

Ты тот, кто всегда найдет выход из любой ситуации? Умеешь сделать так, чтобы даже сложный вопрос становился простым? Тогда эта возможность точно для тебя!

Становись частью SupportYourApp — международной компании, создающей настоящий ВАУ-опыт для клиентов.

Вливайся в нашу команду: здесь поддерживают, доверяют и дают пространство для развития.

И давай будем создавать что-нибудь крутое вместе!

Что ты будешь делать:

• Общаться с клиентами в чатах, по телефону и на почте — помогать, решать, поддерживать (и иногда спасать) 😎
• Искать нужную информацию в открытых источниках – ты станешь мастером быстрого и точного ресерча.
• Создавать классный опыт для каждого клиента: с вниманием, заботой, и конечно магией сервиса ✨
• Соблюдать принципы информационной безопасности, работая с конфиденциальными данными — доверие на первом месте.
• Двигаться вперед с мультикультурной командой специалистов из разных сфер — здесь всегда есть с кем обменяться опытом и шутками.

Мы ищем человека, кайфующего от помощи другим. Если это о тебе – класс! И еще будет супер, если ты:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Communicate with hot leads and existing customers via calls, emails, and chats
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: