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Polish Speaking Player Support Specialist in Sofia, Bulgaria + Welcome Bonus

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Polish Speaking Player Support Specialist based in Sofia, Bulgaria, with the added benefit of a welcome bonus! This role is perfect for those who are passionate about gaming and enjoy providing exceptional support to players. As a key part of our team, you will assist Polish-speaking players with their inquiries, ensuring they have a positive and engaging gaming experience.


Key Responsibilities

  • Provide outstanding player support in Polish through multiple channels, including email and chat.
  • Assist players with questions related to account management, game features, and technical issues.
  • Efficiently resolve player concerns to enhance overall satisfaction and retention.
  • Document player interactions thoroughly to support continuous improvement in services.
  • Collaborate with other departments to convey player feedback and insights for service enhancements.
  • Stay updated on game developments and trends to provide informed support to players.

Requirements

Job Skills

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Polish Speaking Player Support Specialist for Riot Games in Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for a Polish Speaking Player Support Specialist for Riot Games, based in Sofia, Bulgaria. This is a great chance for individuals who are passionate about gaming and eager to help fellow players enhance their gaming experience. In this role, you will provide top-tier support to Polish-speaking players, addressing their various inquiries and ensuring they receive the best assistance possible.


Key Responsibilities

  • Deliver high-quality support to Polish-speaking players through multiple communication channels, including ticketing systems and live chat.
  • Assist players with inquiries related to game mechanics, account management, and technical issues.
  • Resolve player concerns efficiently to enhance satisfaction and loyalty.
  • Maintain accurate documentation of player interactions and feedback to support continuous improvement.
  • Collaborate with game developers and community teams to relay player insights and concerns.
  • Stay informed about new game features, updates, and best practices in customer support.

Requirements

Job Skills

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Polish Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Join Mercier Consultancy MD and embark on an exciting career opportunity with our Polish Speaking Jobs based in Sofia, Bulgaria! We offer a fully paid relocation package to help you transition smoothly to your new role in a vibrant and culturally rich environment. We are looking for enthusiastic individuals fluent in Polish who are eager to make a difference in customer service.


Key Responsibilities

  • Manage customer interactions in Polish, providing seamless support and assistance through various channels.
  • Address customer inquiries, troubleshoot issues, and ensure high levels of satisfaction.
  • Document customer interactions accurately in our CRM system and follow up on any outstanding issues.
  • Collaborate with other departments to ensure comprehensive customer support and service delivery.
  • Stay updated on product knowledge and company policies, enabling you to provide informed advice to customers.
  • Contribute to a positive team environment and assist in enhancing customer experience strategies.

Requirements

Job Skills

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Polish Speaking Digital Trust and Safety Specialist in Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

  • Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
  • Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
  • Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
  • Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
  • Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
  • Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Job Skills

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Polish Speaking Digital Trust and Safety Specialist in Bulgaria + Welcome Bonus

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust and Safety Specialist based in Bulgaria, complete with a welcome bonus! In this critical role, you will help ensure the safety and integrity of our online platforms by monitoring content, addressing safety concerns, and implementing strategies that enhance user trust. Your expertise will be pivotal in creating a secure online environment.


Key Responsibilities

  • Monitor user-generated content and interactions to identify and respond effectively to potential violations of safety policies.
  • Conduct comprehensive investigations into reported safety incidents, gathering and analyzing evidence to inform decision-making.
  • Collaborate with various teams to create and enhance policies that promote digital safety and trust across platforms.
  • Prepare detailed reports on safety incidents and trends to inform organizational strategies and improve safety measures.
  • Stay updated on digital safety trends and best practices to proactively enhance our community standards.
  • Engage directly with users to educate them about safety practices and foster a sense of community awareness regarding online risks.

Requirements

Job Skills

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Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria + Bonus

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with an attractive bonus structure. In this pivotal role, you will be responsible for ensuring a safe and trustworthy online environment for our users. Your expertise will be essential in monitoring content, addressing safety concerns, and enforcing community standards across our digital platforms.


Key Responsibilities

  • Monitor user-generated content and interactions to detect and handle potential violations of safety policies.
  • Conduct in-depth investigations into reported incidents and apply analytical skills to evaluate evidence and recommend suitable actions.
  • Collaborate with cross-functional teams to improve and develop policies aimed at enhancing digital safety.
  • Compile and present comprehensive reports on safety incidents and trends to support organizational strategies.
  • Stay informed about the latest trends and best practices in digital safety to proactively enhance our protocols.
  • Engage with users to promote awareness of safety practices and encourage responsible online behavior.

Requirements

Job Skills

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Italian Speaking Helpdesk Agent - Work Remote In Greece - Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for an Italian Speaking Helpdesk Agent to join our dynamic team while working remotely from the beautiful landscapes of Greece. This role comes with a paid relocation package for successful candidates, encouraging you to embrace a vibrant work-life balance. As a Helpdesk Agent, you will be the first point of contact for our Italian-speaking clients, addressing their inquiries and providing exceptional technical support.


Key Responsibilities

  • Deliver outstanding customer service to our Italian-speaking clients via phone, email, and chat.
  • Troubleshoot technical problems and provide timely solutions to enhance client satisfaction.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with cross-functional teams to resolve complex issues and improve service delivery.
  • Stay updated on product knowledge and updates to provide the most relevant information to clients.
  • Offer proactive support and advice to enhance the user experience.

Requirements

Job Skills

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Italian Speaking Digital Sales Agent - Work In Greece - Fully Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an incredible opportunity for an Italian Speaking Digital Sales Agent with fully paid relocation to the stunning landscapes of Greece. We are on the lookout for enthusiastic sales professionals who are fluent in Italian and possess a knack for digital sales. This role not only allows you to leverage your sales capabilities but also offers the chance to immerse yourself in a rich cultural experience in one of Europe’s most beautiful nations.


Key Responsibilities

  • Reach out to potential clients in the Italian-speaking market through various digital platforms, aiming to build and maintain robust B2B relationships.
  • Identify and analyze client needs to deliver personalized digital sales presentations that effectively showcase our offerings.
  • Oversee the complete sales cycle from prospecting to closing, ensuring an exceptional customer experience throughout.
  • Coordinate with the marketing department to create and implement effective campaigns that attract and convert leads.
  • Keep abreast of market trends and competitor actions to uncover potential sales opportunities and enhance service delivery.
  • Gather client feedback and collaborate with the product team to improve our digital solutions based on user insights.
  • Strive to meet and surpass sales targets while contributing positively to the team dynamic.

Requirements

Job Skills

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Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.


Key Responsibilities

  • Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
  • Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
  • Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with team members and other departments to enhance customer experience and improve service delivery.
  • Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

Job Skills

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Irish Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to present an incredible opportunity for Irish Speaking Professionals in Sofia, Bulgaria. This role comes with a fully paid relocation package, enabling you to kickstart an exciting new chapter in your career while exploring a beautiful city. We are seeking motivated individuals who are passionate about delivering exceptional customer service.


Key Responsibilities

  • Provide exemplary customer support in Irish, addressing inquiries and resolving issues efficiently.
  • Handle customer complaints with professionalism and care to ensure satisfaction.
  • Document customer interactions accurately in our CRM system for seamless follow-ups.
  • Collaborate with team members to create a positive and productive work atmosphere.
  • Stay informed about our products and services to assist customers effectively.
  • Participate in continuous training and development opportunities to enhance your skills.

Requirements

Job Skills

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