Paraplanner

Location: Buffalo Grove, IL – Fully On-site

Experience Level: Associate to Mid-Senior (3–5 Years Preferred)

Industry: Financial Services

Visa Sponsorship: Not available for this position.

Our firm has been retained by an established financial services practice to find a dedicated and detail-oriented Paraplanner. This role is ideal for a professional who enjoys the "behind-the-scenes" work of financial planning—building robust plans using a proprietary Excel-based system and managing the critical workflows that follow client meetings.

This position is a perfect fit for an experienced Paraplanner or a Financial Advisor/Planner who wishes to step away from the client-facing sales cycle and transition into a role focused entirely on the technical and administrative side of wealth management.

Key Responsibilities:

Full Stack Developer (.NET & Angular)

Location: [New York – Local Candidates Only Experience Level: Mid-Senior (8–10 Years)

Industry: IT Services / Finance

Our firm has been retained to find an experienced Full Stack Developer to join a high-performing engineering team. This role is ideal for a developer who thrives in an Agile environment and possesses a deep technical foundation in both modern front-end frameworks and robust back-end systems.

You will be responsible for designing, developing, and maintaining scalable web applications that drive core business functions. You will collaborate with global, cross-functional teams to deliver high-quality features while ensuring the performance, security, and responsiveness of the platform. This is a hands-on role that requires a commitment to clean code, thorough documentation, and proactive problem-solving.

Key Responsibilities:

Dynatrace Observability Engineer

Location: Mclean, VA – Local Candidates Only

Job Function: Information Technology

Industry: IT Services

Our firm has been retained to find a highly skilled Dynatrace Observability Engineer to design, implement, and optimize a world-class enterprise observability ecosystem. In this role, you will be the technical lead for our client's visibility strategy, leveraging Dynatrace’s APM, Infrastructure Monitoring, RUM, and Davis AI capabilities to ensure system reliability and proactive incident detection across hybrid and multi-cloud environments.

You will collaborate directly with SREs, DevOps, Cloud Engineering, and business stakeholders to build scalable solutions that empower faster troubleshooting and data-driven decision-making.

Key Responsibilities:

Director of Government Auditing

Location: Oakland, MD (Hybrid)

Experience Level: Director (6+ Years)

Job Function: Accounting / Auditing

Industry: Public Accounting

Our firm has been retained by a respected and mission-driven public accounting firm to find a Director of Government Auditing. This is a high-impact leadership role designed for a seasoned CPA who excels in Audit & Assurance (A&A) and enjoys serving as a trusted advisor to governmental entities.

This unique position offers a specialized seasonal schedule: you will lead engagements full-time from June through January. From February through May, your primary responsibility is maintaining CPE requirements (covered by the firm), with no requirement to report on-site. This role is perfect for a technical expert who values a collaborative environment and a non-traditional, flexible annual calendar.

Key Responsibilities:

Robusta Technology Group (RTG) is a key driver of digital transformation by providing a holistic tech ecosystem. RTG works with its local and international partners to help build digital customer experiences, establish engineering hubs and build ventures across multiple industries and domains. In this pursuit, RTG serves as a catalyst for impact and growth through events, spaces and content focused on creating impact and growth across the different interactions.

Octopus is proud to be part of the Robusta Technology Group (RTG), a leading tech consultancy group. With a decade of experience and a successful track record of delivering over 300 projects across Europe, the Middle East, and North America, RTG has established itself as a preferred employer in the Egyptian market. Octopus and Robusta are building a bridge between Europe and Africa, creating tailored hub solutions to connect companies with top talent across the globe

Job responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

About the Role

We are looking for a motivated Junior Product Owner / Business Analyst to join our product team remotely. This is an entry-level role, ideal for someone early in their career.

You will work closely with product managers, developers, designers, and stakeholders to help gather requirements, document business needs, and support the delivery of user-centered digital solutions.

Key Responsibilities

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Key Responsibilities

• Lead and support customer journey mapping exercises for a financial services client.
• Collaborate with senior stakeholders to gather, analyze, and document business and user requirements.
• Translate business needs into clear functional requirements and actionable insights.
• Work closely with CRM and Martech teams to align business objectives with technical capabilities.
• Support workshops, stakeholder interviews, and documentation efforts throughout the engagement.

Requirements

Experience

• 5–7 years of solid, relevant experience as a Business Analyst.

Industry Knowledge

• Strong familiarity with the financial services industry.

Technical Exposure

Join Mercier Consultancy MD as an Italian Speaking Customer Service Payment Solutions Provider and take your career to new heights in the beautiful setting of Greece! In this role, you will be the first point of contact for our Italian-speaking clients, providing them with outstanding customer service and support related to their payment solutions.

Key Responsibilities

• Offer exceptional customer support to Italian-speaking clients through phone, email, and chat communications.
• Resolve client inquiries regarding payment solutions with efficiency and professionalism.
• Educate clients about our various payment processing services and assist them in navigating our platform.
• Accurately document all customer interactions and follow-up actions within our customer relationship management system.
• Collaborate with team members and internal departments to enhance customer experiences and address common issues.
• Stay current with the latest trends in payment solutions to provide informed assistance to clients.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives for a renowned Food Delivery Platform, with the chance to work in the vibrant environment of Greece. This role is ideal for individuals who have a passion for food and excellent customer service skills. As a representative, you will assist customers in Italian, helping them navigate the platform and addressing their inquiries effectively.

Key Responsibilities

• Manage customer inquiries related to food delivery orders, account management, and payment issues via phone, email, and chat in Italian.
• Provide clear and detailed information about menu selections, pricing, and promotions.
• Assist customers with troubleshooting delivery issues and ensuring timely resolutions.
• Address customer complaints and queries promptly, ensuring high levels of customer satisfaction.
• Document all customer interactions accurately in the CRM system for efficient tracking and follow-up.
• Collaborate with internal teams to improve service delivery and enhance customer experience.
• Stay informed about food trends and promotions to provide relevant assistance and recommendations.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Automotive Company, located in Greece. This role is perfect for individuals who are passionate about the automotive industry and committed to providing stellar service to customers. As a representative, you will assist clients in Italian, addressing their inquiries and enhancing their overall experience with the brand.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, maintenance, and warranty information via phone, email, and chat in Italian.
• Provide accurate and comprehensive information regarding vehicle features, specifications, and offers.
• Assist customers with appointment scheduling for service and maintenance needs.
• Resolve customer complaints efficiently while ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system for accurate tracking and follow-up.
• Collaborate with sales and technical teams to improve service delivery and meet customer expectations.
• Stay informed about automotive trends and company updates to provide relevant assistance.

Requirements