Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to IT companies around the globe for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages and partnering with industry leaders like MasterCard, Calm, and MacPaw. With international hubs and coworking spaces around the world, we develop innovative products like Quidget and continuously work to improve the customer experience.

About the role:

We are looking for an AI Solutions Engineer to join our team and lead the design and implementation of AI-powered solutions for customer support and business operations.

In this role, you will translate business and operational requirements into scalable technical solutions, design AI architectures, evaluate technologies and integrations, and guide solutions from discovery through implementation.

You will work closely with clients, internal teams, and technical stakeholders to identify the right AI approach for each use case and ensure that solutions are reliable, scalable, and aligned with business goals.

What you will do:

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to IT companies around the globe for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages and partnering with industry leaders like MasterCard, Calm, and MacPaw. With international hubs and coworking spaces around the world, we develop innovative products like Quidget and continuously work to improve the customer experience.

About the role:

We are looking for an AI Solutions Specialist to join our team and lead the design and implementation of AI-powered solutions for customer support and business operations.

In this role, you will translate business and operational requirements into scalable technical solutions, design AI architectures, evaluate technologies and integrations, and guide solutions from discovery through implementation.

You will work closely with clients, internal teams, and technical stakeholders to identify the right AI approach for each use case and ensure that solutions are reliable, scalable, and aligned with business goals.

What you will do:

Who are we?

SupportYourApp is an international Intelligent Support-as-a-Service company that has been providing business process outsourcing services to IT companies around the globe for the past 15 years. We have 1500+ people in our international community.

We operate globally, supporting clients in 60 languages and partnering with industry leaders like MasterCard, Calm, and MacPaw. With international hubs and coworking spaces around the world, we develop innovative products like Quidget and continuously work to improve the customer experience.

About the role:

We are looking for an AI Solutions Specialist to join our team and lead the design and implementation of AI-powered solutions for customer support and business operations.

In this role, you will translate business and operational requirements into scalable technical solutions, design AI architectures, evaluate technologies and integrations, and guide solutions from discovery through implementation.

You will work closely with clients, internal teams, and technical stakeholders to identify the right AI approach for each use case and ensure that solutions are reliable, scalable, and aligned with business goals.

What you will do:

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Senior Data Scientist, you will apply strong expertise in AI through the use of machine learning, data mining, and information retrieval to design, prototype, and build next-generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Senior Data Scientist, you will apply strong expertise in AI through the use of machine learning, data mining, and information retrieval to design, prototype, and build next-generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities

Tiger Analytics is looking for experienced Data Scientists to join our fast-growing advanced analytics consulting firm. Our employees bring deep expertise in Data Science, Machine Learning and AI. We are the trusted analytics partner for multiple Fortune 500 companies, enabling them to generate business value from data. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner. We are looking for top-notch talent as we continue to build the best global analytics consulting team in the world.

As a Senior Data Scientist, you will apply strong expertise in AI through the use of machine learning, data mining, and information retrieval to design, prototype, and build next-generation advanced analytics engines and services. You will collaborate with cross-functional teams and business partners to define the technical problem statement and hypotheses to test. You will develop efficient and accurate analytical models which mimic business decisions and incorporate those models into analytical data products and tools. You will have the opportunity to drive current and future strategy by leveraging your analytical skills as you ensure business value and communicate the results.

Key Responsibilities

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

If you are passionate about working on business problems that can be solved using structured and unstructured data on a large scale, Tiger Analytics would like to talk to you.

Responsibilities

Program Leadership & Delivery: Lead the end-to-end delivery of complex data and analytics programs. Own the roadmap, from problem definition and solution design to production-grade deployment.

Stakeholder Management: Act as the primary point of contact for client VPs and Directors. Translate unstructured business problems into high-level analytics solution designs.

Global Team Management: Lead and mentor a hybrid team of onshore (US) and offshore (Global Delivery Center) data scientists and data engineers. Ensure seamless collaboration across time zones.

Solution Architecture: Work with technical leads to design of scalable AI/ML pipelines and data architectures. Ensure solutions adhere to enterprise standards and leverage modern technology stack

Staff Software Engineer (Backend)

Location: San Francisco, New York, or Remote (US)

On-site/Remote| Full-time

Compensation: $225K – $300K 

Our client is a high-growth, venture-backed organization (YC W24) that has raised over $35M to pioneer the next generation of autonomous digital workers. Unlike traditional chatbots or copilots, our client builds fully autonomous "AI employees" that research leads, manage complex outbound sequences, handle deliverability infrastructure, and self-optimize through behavioral patterns.

Currently at $8M+ ARR and scaling rapidly, the organization is deep in the development of its next-generation platform—a step change in the capabilities of AI agents. The backend is the core of this transformation, processing millions of signals to facilitate autonomous decision-making. Our client is seeking a Staff Software Engineer to serve in a foundational role, owning major segments of the platform infrastructure and driving high-throughput AI orchestration. The engineering culture is flat, high-velocity, and results-oriented. There is no red tape; engineers are expected to own outcomes end-to-end, from architecture and design to deployment and monitoring.

Key Responsibilities

Forward Deployed Engineer

Location: New York or San Francisco (with frequent travel to customer sites)

On-site | Full-time

Our client is a venture-backed, high-growth organization (YC W24) that has raised over $35M to pioneer the development of autonomous "AI employees." Unlike traditional chatbots or copilots, our client builds digital workers capable of performing end-to-end professional roles, such as automated business development, lead research, and objection handling. Currently at $8M+ ARR and scaling rapidly, the organization is seeking a Forward Deployed Engineer (FDE) to serve as the critical bridge between their advanced AI technology and their most strategic enterprise customers.

The Forward Deployed Engineer operates at the intersection of engineering, consulting, and advisory. This individual will partner with Sales, Customer Success, and Product teams to ensure that the platform is seamlessly integrated into customer environments to drive measurable ROI. This is a foundational role within a new function directly overseen by the CEO, requiring a blend of deep technical proficiency and high-level strategic communication. This position is based on-site in New York City and requires frequent travel (up to 50%) to customer sites for discovery, scoping, and onboarding.

Key Responsibilities

Applied AI Engineer

Location: San Francisco, New York, or Remote USA

Onsite/Remote| Full-time

Our client is a high-growth, venture-backed organization (YC W24) that has raised over $35M to pioneer the development of autonomous "AI employees." Moving beyond the era of simple chatbots and copilots, our client builds digital workers capable of performing end-to-end professional roles—conducting research, managing outbound communications, navigating deliverability infrastructure, and handling complex objection management autonomously.

Currently at $8M+ ARR and scaling rapidly, the organization is seeking its third Applied AI Engineer to join a foundational team. This role is central to pushing the boundaries of autonomous agent behavior and will directly influence the product direction during the development of their next-generation AI platform. The engineering challenges involve managing enormous surface areas and solving complex problems related to multi-step reasoning, real-time adaptation, and human-like interaction.

Key Responsibilities