Mercier Consultancy MD is excited to offer a position for a German Speaking Customer Care Specialist focusing on Digital Payments! This role provides a wonderful opportunity to support German-speaking customers in the fast-evolving sector of digital finance, all while enjoying the beautiful backdrop of Greece. If you are passionate about customer service and the digital payment landscape, we invite you to join our dynamic team!

Key Responsibilities

• Deliver high-quality customer support in German through various channels, including phone, email, and live chat for digital payment inquiries.
• Assist customers with transaction issues, account inquiries, and troubleshooting related to digital payment services.
• Collaborate with cross-functional teams to resolve complex issues effectively and ensure an excellent customer experience.
• Document customer interactions and maintain accurate records in our CRM system.
• Analyze customer feedback to identify trends and propose actionable improvements in service delivery.
• Stay informed about industry trends, payment technologies, and company policies to provide the best assistance to customers.

Requirements

Mercier Consultancy MD is excited to invite applications for a German Speaking CRM Support role focusing on Customer Platforms, with the opportunity to work in the beautiful setting of Greece. In this position, you will play a critical role in assisting German-speaking clients, ensuring they have a smooth and efficient experience with our customer relationship management systems.

Key Responsibilities

• Provide high-quality support to German-speaking clients using CRM platforms via phone, email, and online chat.
• Assist customers with inquiries regarding CRM functionalities, account management, and troubleshooting issues.
• Document customer interactions in our CRM system accurately to track issues and solutions.
• Collaborate with technical teams to resolve complex queries and suggest improvements to client processes.
• Conduct training sessions for clients on effective usage of the CRM platform features.
• Stay updated on product enhancements and industry best practices to provide relevant support.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Tiger Analytics is an advanced analytics consulting firm recognized for our deep expertise in Data Science, Machine Learning, and AI. Our partnerships with Fortune 100 companies enable us to tackle complex business challenges and drive value through innovative analytical solutions.

We are looking for an experienced AI Product Manager to lead the strategy, development, and go-to-market execution of AI-driven products within the BFS domain. This role requires strong product ownership, stakeholder management, and hands-on collaboration with engineering and analytics teams.

Responsibilities-

• Own and execute the product vision, strategy, and roadmap for AI-enabled solutions.
• Define ‘what’ and ‘why’ the platform should build, and what business and user problems it will solve
• Define and track product OKRs and KPIs, and drive the team to achieve them
• Drive GTM (go to market) excitement and awareness of our platform across all enterprise teams at RBC
• Collaborate closely with engineering and data science teams to build, validate, and showcase POCs and demos.
• Translate business problems into clear product requirements and user stories.
• Communicate product strategy, progress, and outcomes to senior leadership and key stakeholders.
• Ensure products align with BFS regulatory, compliance, and risk considerations.

Requirements

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are also market leaders in AI and analytics consulting in the CPG & retail industry with over 40% of our revenues coming from the sector. This is our fastest-growing sector, and we are beefing up our talent in the space.

We are looking for a Senior Data Scientist with a good blend of data analytics background, practical experience in optimizing replenishment strategies and allocating resources within supply chains, and strong coding capabilities to add to our team.

Key Responsibilities:

Join the innovative team at Mercier Consultancy MD as a German Speaking Customer Care Specialist in the Health Tech sector! In this role, you will provide essential support to German-speaking clients in a fast-growing industry, all while enjoying the scenic beauty of Greece. If you are passionate about helping others and have an interest in health technology, we want you on our team!

Key Responsibilities

• Deliver outstanding customer service in German via phone, email, and chat, addressing inquiries related to health tech products and services.
• Assist customers with account management, product usage, and troubleshooting technical issues.
• Collaborate with internal teams, including technical support and product development, to resolve complex customer queries efficiently.
• Document and maintain accurate records of customer interactions and feedback in our CRM system.
• Monitor customer feedback and gather insights to help improve our products and services.
• Stay informed about the latest developments in health technology and our product offerings to provide informed assistance to customers.

Requirements

Tiger Analytics is pioneering what AI and analytics can do to solve some of the toughest problems faced by organizations globally. We develop bespoke solutions powered by data and technology for several Fortune 100 companies. We have offices in multiple cities across the US, UK, India, and Singapore, and a substantial remote global workforce.

We are also market leaders in AI and analytics consulting in the CPG & retail industry with over 40% of our revenues coming from the sector. This is our fastest-growing sector, and we are beefing up our talent in the space.

We are looking for a Senior Data Scientist with deep expertise in statistical analysis, statistical modeling, program evaluation. strong coding capabilities to add to our team.

Key Responsibilities:

Chief of Staff

Location: New York (Office)

Compensation: $150K - $200K

We are hiring on behalf of our client, the pioneers behind a high-performance Layer 1 blockchain that is setting a new global standard for scalability. By re-engineering the most widely adopted execution environments in Web3, they provide decentralized applications with the performance of Web2 combined with the sovereignty of Web3. They are seeking a highly strategic and operationally adept Chief of Staff to serve as a direct partner to our executive leadership.

This role goes far beyond administrative support; you will be a trusted advisor and core team member with broad visibility into our highest strategic priorities. As they enter a pivotal stage of growth, you will be the "operational glue" that drives execution, ensures organizational alignment, and translates high-level vision into measurable outcomes.

This position is based in New York City and requires a strong on-site presence.

About Octopus by RTG

Octopus by RTG is the tech hiring and outsourcing arm of Robusta Technology Group, dedicated to connecting exceptional tech talent with top-tier organizations across the MENA, GCC, Europe, the US, and Canada. We specialize in building strong, long-term partnerships between skilled professionals and innovative companies. Our mission is to empower growth, innovation, and excellence by matching the right talent with the right opportunities.

Currently, we are hiring a Salesforce Integration Senior Consultant for one of our partner organizations in KSA, offering the opportunity to contribute to exciting projects within a dynamic and forward-thinking environment.

We are seeking a highly skilled Senior Salesforce Integration Consultant to design, develop, and manage integrations between Salesforce and external systems. The ideal candidate will have deep hands-on experience with Salesforce platforms, integration patterns, APIs, and middleware solutions, and will play a key role in delivering scalable, secure, and high-performing enterprise integrations.

Company Introduction:

Apex is a growing agency focused on Conversion Rate Optimization (CRO), aimed at boosting client sales without increasing ad budgets. We work with top e-commerce brands to enhance their websites, using data and proven strategies to drive growth.

With a solid record of delivering results, we combine technical skills with a focus on improving user experience. As we expand, we offer opportunities to work with a talented team, solving challenges and applying advanced CRO methods.

If you’re looking to make a difference and help e-commerce businesses grow, alongside a team of driven professionals, consider joining the Apex team.

About the Role 

The Conversion Rate Optimization Expert is responsible for enhancing the performance of our clients’ websites by implementing data-driven strategies that maximize their conversion rates. 

This position plays a key role in analyzing user behavior, identifying optimization opportunities, and implementing changes to improve overall site performance. You will collaborate closely with copywriters, designers, web developers, and other team members.