Dutch Speaking Agent For Luminus - Work Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Dutch Speaking Agent for Luminus, with the flexibility to work remotely from the beautiful landscapes of Greece. As a vital part of the customer support team, you will engage with Dutch-speaking clients to address their inquiries and provide exceptional service while enjoying a work-life balance in a stunning location.
Responsibilities
- Handle customer inquiries and requests in Dutch via phone, email, and chat, ensuring a friendly and professional interaction.
- Assist customers with their accounts, guiding them through troubleshooting processes, and providing solutions to their concerns.
- Maintain a thorough understanding of Luminus products and services to provide accurate information and assistance.
- Document customer interactions, feedback, and any issues in the CRM tool for improved service delivery.
- Work collaboratively with team members to enhance customer journeys and resolve escalated queries efficiently.
- Stay up-to-date with industry trends and customer needs to continuously improve service offerings.
Requirements