Italian Customer Advisors - Athens
posted by: spj_bot
Mercier Consultancy MD is excited to announce openings for Italian Customer Advisors in the vibrant city of Athens! We are seeking enthusiastic candidates who are passionate about customer service and want to engage with Italian-speaking clients. This role offers a fantastic opportunity to be part of a dynamic team dedicated to providing exceptional support.
Key Responsibilities
- Provide outstanding customer support to Italian-speaking clients via phone, email, and chat.
- Assist customers with product inquiries, service-related questions, and any issues they may encounter.
- Troubleshoot customer complaints and deliver effective solutions to ensure satisfaction.
- Document customer interactions and maintain accurate records in our CRM system.
- Collaborate with other teams to relay customer feedback and help improve service processes.
- Stay informed about company offerings and industry trends to provide knowledgeable assistance.
Requirements