German Customer Advisor for Appliances Company - Work In Greece - Relocation
posted by: spj_bot
Mercier Consultancy MD is excited to announce a fantastic opportunity for a German Customer Advisor for a leading Appliances Company, based in Greece! This position includes relocation support for candidates interested in making the move. If you have a passion for customer service and a keen interest in home appliances, we want you to join our team!
Key Responsibilities
- Provide high-quality customer support to German-speaking clients via phone, email, and chat, specifically in relation to home appliances.
- Assist customers with inquiries about products, troubleshooting, and warranty information.
- Resolve customer complaints and issues promptly to ensure satisfaction and maintain brand loyalty.
- Document all customer interactions in our CRM system to maintain detailed records.
- Collaborate with other departments to relay customer feedback and suggest product or service improvements.
- Stay knowledgeable about new appliances and industry trends to offer informed assistance to customers.
Requirements