Mercier Consultancy MD is excited to offer a position for Danish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and dedicated to supporting learners and educators in their e-learning journeys. As a customer service representative, you will assist users in navigating our educational platforms and provide them with the information they need to succeed.

Key Responsibilities

• Respond to customer inquiries related to e-learning products and educational services through phone, email, and chat in Danish.
• Assist students, parents, and educators with user account issues, course selection, and technical support.
• Provide clear and helpful information regarding course offerings, registration processes, and educational resources.
• Resolve issues and complaints swiftly and effectively, ensuring a positive customer experience.
• Document customer interactions in the CRM system for follow-up and quality assurance.
• Collaborate with the education team to enhance service delivery and improve customer satisfaction.
• Stay informed about the latest trends and developments in the education and e-learning sectors.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Spanish Speaking Customer Service Representatives in the Gaming industry, based in Greece. This role is ideal for individuals who are passionate about gaming and customer interaction. As a member of our team, you will provide support to customers while ensuring they have an exceptional experience in Spanish.

Key Responsibilities

• Manage customer inquiries related to gaming products, services, and account issues via phone, email, and chat in Spanish.
• Provide information on game features, updates, promotions, and troubleshooting assistance.
• Assist customers with account management tasks, including registration, billing inquiries, and technical support.
• Resolve any issues or complaints in a timely manner to ensure customer satisfaction.
• Document all customer interactions accurately in our CRM system for reference and follow-up.
• Collaborate with other departments to enhance the overall customer experience.
• Stay updated on gaming trends and company offerings to provide accurate information to customers.

Requirements

Mercier Consultancy MD is delighted to announce a vacancy for French Speaking Customer Service Representatives in the Education & E-Learning industry. This is a fantastic opportunity for individuals passionate about supporting learners and educators while delivering top-notch customer service. In this role, you will assist students, parents, and educational institutions in navigating their e-learning platforms and services, all while communicating fluently in French.

Key Responsibilities

• Manage customer inquiries related to e-learning services, course registration, and technical support via phone, email, and live chat in French.
• Provide guidance on navigating the e-learning platform, including troubleshooting and account management.
• Assist customers with course-related questions, materials, and assessments.
• Document customer interactions and feedback for continuous improvement.
• Collaborate with educational teams to enhance user experience and address academic inquiries.
• Stay informed about updates in the education sector and e-learning trends to offer valuable insights to customers.

Requirements

Alumil is seeking a dynamic and highly skilled Head of Accounting and Finance to lead our financial operations and accounting functions of our subsidiary. This role is critical in providing quantitative and accurate information on cash flows, financial position and performance, liquidity and solvency of the company's business.

Head of Accounting and Finance

About us
At ALUMIL we are building excellence every day.
Alumil has more than 30 years of experience in the production of architectural aluminium systems and 3.000 employees. We are one of the most advanced companies globally owning state-of-the art production lines in our 12 factories in Europe. Alumil, is a family-owned business that also embraces all of its employees like family. Our culture’s primary focus is on integrity, team spirit, initiative, loyalty and “meraki” (spirited work).

The role:

As Head of Accounting and Finance, you will be responsible for providing quantitative and accurate information on cash flows, financial position and performance, liquidity and solvency of the company's business. You will be located at our premises at Skopje, North Macedonia. Your daily routine includes:

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for passionate individuals who are enthusiastic about education and eager to assist students and educators in maximizing their learning experiences. As a part of our dedicated team, you will provide exceptional support to our clients and help them navigate our e-learning platform in a friendly and professional manner.

Key Responsibilities

• Respond to customer inquiries about educational products and e-learning services via phone, email, and live chat in German.
• Guide users through the registration process, course selections, and platform features.
• Assist in troubleshooting technical issues and ensure a positive user experience.
• Document customer interactions diligently and follow up to ensure resolution and satisfaction.
• Collaborate with educational teams to improve service offerings based on user feedback.
• Stay informed about industry trends and product updates to provide accurate information to customers.

Requirements

About us

With a long history of operating and investing in the shipping industry, Danaos manages one of the largest independently owned fleet of modern, large-size containerships and bulk carriers. Our dedication to innovation, safety, efficiency and environmental responsibility has helped us forge our reputation as the leading provider of containership management services in the world.

Danaos has been widely recognized for its operational performance, technological innovation, high operational standards and commitment to sustainability.  This recognition and technology to management, strong work ethic and sustainable development, the awards Danaos has received are the recognition of the innovations the company has developed in every aspect of its activity.

At Danaos we have made environmental sustainability a priority as we look to the future. We constantly employ the highest operating standards on board to ensure an ethical, safe and pollution free environment for everyone - our people, the community and the marine life all over the world. 

As a Technical Department Secretary

You will be responsible for the comprehensive administrative and support services to ensure the smooth functioning and effectiveness of the Technical Director.

As part of your role, you will:

With more than 20 years of proven experience, QUALCO Group stands as a leading provider of Fintech solutions and ICT services, delivering analytics-driven, highly scalable enterprise software solutions in over 35 countries. The Group’s end-to-end technology and ICT services address diverse needs across Banking, Financial Services, Government, Utilities, Insurance, Retail, and more.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies, the ICT services arm of QUALCO Group, seeks a highly motivated and experienced Apple Device Support Manager to support users with Apple Devices.

Responsibilities:

We are hiring on behalf of our client a Conference Manager, who will be working on the biggest expos and conferences in the fintech industry, online trading, and digital assets. This role is responsible for organizing and curating the event agenda, topics and speakers.

In this role, you will be responsible for researching and developing exceptional event agendas, identifying key industry topics and securing high-profile speakers. Your expertise will ensure that our events feature cutting-edge content and attract leading figures in the industry.

Responsibilities

We are currently recruiting on behalf of our client, a COO, Events who will be the strategic leader responsible for overseeing and optimising all operational aspects of the division. This includes the successful execution of global events, managing cross-functional teams, scaling operational frameworks, driving profitability and ensuring the brands continue to deliver world-class experiences for attendees, sponsors and partners.

This role will report to and work closely with the CEO to drive the company’s vision, align departments with business goals, and ensure executional excellence across all key markets.

Strategic & Operational Leadership

• Translate company strategy into actionable and measurable operational plans.
• Lead the annual planning, budgeting, forecasting, and reporting processes.
• Own P&L and financial performance for all events and related business units.
• Ensure operational scalability as the brands expand globally and vertically.
  

Operations & Event Execution

We are hiring on behalf of our client, a Conference Coordinator who will play a critical role in the successful planning and delivery of all conferences and events. This position focuses on speaker logistics, content support, and agenda management, ensuring that all conference elements are executed seamlessly. The role is ideal for a detail-oriented, proactive individual who is passionate about event production and eager to grow into a managerial position within the conference team.

Key Responsibilities

Speaker Logistics & Coordination

• Manage the preparation, distribution and tracking of speaker social media badges.
  
• Ensure timely delivery of comprehensive speaker guidelines, including logistical instructions, presentation formats, and deadlines.
  
• Handle speaker registration and ensure accurate and up-to-date listings on the event website and mobile app.
  
• Maintain organized records of speaker communications, session information, and special requirements.
  

Speaker Engagement & Promotion