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Latvian Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a fantastic opportunity for Latvian Speaking Customer Service Representatives within the healthcare industry. This role is perfect for individuals who are passionate about delivering excellent service and supporting clients in navigating their healthcare needs. As a customer service representative, you will be the first point of contact for patients and healthcare providers, assisting them with inquiries and ensuring they receive the assistance they require in Latvian.


Key Responsibilities

  • Respond to customer inquiries regarding healthcare services, appointment scheduling, and insurance processes through phone, email, and chat in Latvian.
  • Provide clear and accurate information about treatment options, referrals, and patient support services.
  • Assist patients in managing their accounts and resolving issues in a timely manner.
  • Document customer interactions and maintain detailed records in our CRM system.
  • Collaborate with healthcare teams to ensure seamless service delivery and follow-up.
  • Stay informed about company offerings and healthcare policies to answer questions accurately.

Requirements

Job Skills

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Latvian Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for Latvian Speaking Customer Service Representatives in the Food & Beverage industry. This role is perfect for individuals who are passionate about food and beverages and enjoy providing excellent customer service. As a representative, you will assist customers in navigating their inquiries while delivering support in Latvian, ensuring they have a pleasant experience with our products and services.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, services, and promotions via phone, email, and chat in Latvian.
  • Provide information regarding product availability, nutritional information, and preparation instructions.
  • Assist with order management, including processing, tracking, and resolving issues.
  • Address customer complaints and feedback effectively to ensure customer satisfaction.
  • Maintain accurate records of customer interactions and transactions in our CRM system.
  • Collaborate with internal teams to ensure timely resolution of customer inquiries.
  • Stay informed about industry trends and product knowledge to enhance customer interactions.

Requirements

Job Skills

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Latvian Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a role for Latvian Speaking Customer Service Representatives within the finance industry. This position offers a unique opportunity for individuals who are not only passionate about finance but also enjoy helping customers navigate their financial inquiries. As a representative, you will be the first point of contact for clients, assisting them with a variety of inquiries and ensuring they receive excellent support in Latvian.


Key Responsibilities

  • Manage customer inquiries related to financial products, services, and account management via phone, email, and chat in Latvian.
  • Provide guidance on services such as loans, accounts, and investment options.
  • Assist customers with account access problems, transaction inquiries, and complaint resolution.
  • Accurately document customer interactions and maintain detailed records in the CRM system.
  • Work closely with various financial departments to address customer issues effectively.
  • Stay informed about financial regulations and product offerings to provide accurate information to clients.

Requirements

Job Skills

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Latvian Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is perfect for individuals who are passionate about energy solutions and committed to excellent customer service. As a representative, you will assist clients and customers in navigating their inquiries, providing vital support in Latvian.


Key Responsibilities

  • Manage customer inquiries regarding oil and gas services, pricing, and industry regulations via phone, email, and live chat in Latvian.
  • Provide accurate and timely information on products, services, and account management.
  • Assist customers with troubleshooting issues related to their services and accounts.
  • Document all customer interactions diligently in the CRM system.
  • Work collaboratively with technical and administrative teams to resolve customer issues.
  • Stay informed about industry developments to keep customers updated and informed.

Requirements

Job Skills

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Latvian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a position for Latvian Speaking Customer Service Representatives in the Education & E-Learning industry. If you are passionate about supporting learners and educators in their journey with e-learning solutions, this is the role for you. As a customer service representative, you will be instrumental in assisting students and institutions with their inquiries, helping them make the most of our educational services.


Key Responsibilities

  • Respond to customer inquiries related to e-learning platforms, course offerings, and enrollment processes via phone, email, and live chat in Latvian.
  • Provide guidance on technical issues and assist users in navigating online learning tools.
  • Support students and educators with course selection, scheduling, and account management.
  • Document customer interactions and feedback accurately in our CRM system.
  • Collaborate with educational teams to relay customer feedback and enhance the user experience.
  • Stay updated on new educational products and features to offer informed support.

Requirements

Job Skills

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Latvian Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce a new opportunity for Latvian Speaking Customer Service Representatives in the construction industry. This role is perfect for individuals who are enthusiastic about providing excellent service and support to clients and partners in the construction sector. As a representative, you will utilize your Latvian language skills to assist with inquiries and ensure that customers receive accurate and timely information.


Key Responsibilities

  • Manage customer inquiries related to construction services, project details, and product offerings via phone, email, and chat in Latvian.
  • Provide clients with detailed information about construction processes, timelines, and compliance requirements.
  • Assist in troubleshooting issues and coordinating responses with relevant teams.
  • Document all customer interactions accurately to maintain comprehensive records.
  • Collaborate with project managers and sales teams to deliver a seamless customer experience.
  • Stay updated on industry trends, regulations, and company services to inform customers effectively.

Requirements

Job Skills

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Latvian Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Latvian Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and are dedicated to providing high-quality customer service. As a representative, you will engage with clients in Latvian, assisting them with inquiries related to biotechnology products and services, while ensuring a positive customer experience.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products, services, and applications via phone, email, and live chat in Latvian.
  • Provide detailed information on product features, usage, and regulatory guidelines.
  • Assist customers with order processing, tracking, and troubleshooting as needed.
  • Resolve issues and inquiries promptly to ensure customer satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with the sales and technical teams to provide seamless support to clients.
  • Stay informed on industry trends and company offerings to provide up-to-date information to customers.

Requirements

Job Skills

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Latvian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is pleased to present an opening for Latvian Speaking Customer Service Representatives in the banking industry. This role is ideal for individuals who are committed to providing exceptional service and support in the financial sector. As a customer service representative, you will assist clients in navigating their banking needs while communicating effectively in Latvian.


Key Responsibilities

  • Handle customer inquiries related to banking products, services, and account management via phone, email, and chat in Latvian.
  • Assist clients with account openings, transfers, and inquiries about transactions and balances.
  • Provide clear information on banking policies, rates, and regulations.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Maintain accurate records of customer interactions in the CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and customer satisfaction.
  • Stay updated on banking products and industry trends to provide knowledgeable support.

Requirements

Job Skills

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Latvian Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Latvian Speaking Customer Service Representatives in the aviation industry. This position is perfect for individuals who are passionate about aviation and are dedicated to providing exceptional service to customers traveling or engaging with aviation services. As a representative, you will assist clients in Latvian, ensuring they have a seamless and positive experience.


Key Responsibilities

  • Manage customer inquiries related to aviation services, bookings, and flight information via phone, email, and chat in Latvian.
  • Provide assistance with ticketing, baggage inquiries, and travel changes.
  • Resolve customer issues and concerns with professionalism and efficiency.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with airline and airport personnel to provide accurate information to customers.
  • Stay updated on industry regulations, airline policies, and upcoming travel news.

Requirements

Job Skills

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Latvian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is delighted to offer an exciting opportunity for Latvian Speaking Customer Service Representatives in the Automotive industry. If you are passionate about automobiles and committed to providing outstanding customer support, this role is perfect for you. You will assist customers with their inquiries related to automotive products and services, ensuring they receive exceptional assistance in Latvian.


Key Responsibilities

  • Manage customer inquiries regarding automotive services, vehicle specifications, and maintenance via phone, email, and chat in Latvian.
  • Assist customers with booking appointments for services, repairs, and other automotive needs.
  • Provide information on product features, promotions, and financing options available.
  • Resolve customer complaints and technical issues promptly and effectively.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical and sales teams to enhance the customer experience.
  • Stay informed about industry trends and new automotive products to provide relevant information to customers.

Requirements

Job Skills

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