Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian-Speaking Customer Service Representatives for a leading tech company in Greece. This role is perfect for individuals who are tech-savvy and have a passion for helping customers. As a customer service representative, you will communicate with clients in Italian, assisting them with inquiries related to technology products and services.

Key Responsibilities

• Handle customer inquiries related to technology products, services, and troubleshooting via phone, email, and chat in Italian.
• Provide comprehensive support for technical issues, guiding customers through problem-solving processes.
• Assist customers with product purchasing, account management, and service configurations.
• Resolve customer complaints effectively and professionally, ensuring high levels of customer satisfaction.
• Maintain detailed documentation of customer interactions and feedback in the CRM system.
• Collaborate with technical teams to facilitate efficient solutions for customer issues.
• Stay informed about the latest technology trends and company offerings to provide accurate information to clients.

Requirements

Mercier Consultancy MD is seeking a motivated and skilled German-Speaking B2B Sales Agent to join a dynamic tech company in Greece, with opportunities to work in Athens. This role is tailored for individuals who thrive in a fast-paced environment and have a passion for technology and sales. You will be instrumental in expanding our client base within the German-speaking market and providing innovative solutions to businesses.

Key Responsibilities

• Prospect and build relationships with potential B2B clients in the tech sector, focusing on the German-speaking market.
• Present and demonstrate the company's technology solutions to clients, highlighting their unique advantages and benefits.
• Lead the full sales cycle, from identifying leads to negotiating contracts and closing sales.
• Develop and maintain strong relationships with current clients to foster retention and encourage referrals.
• Collaborate with the marketing team to design targeted campaigns that resonate with the German-speaking audience.
• Stay informed about industry trends and competitor activities to seize new opportunities.
• Achieve individual and team sales targets while contributing to the overall growth of the company.

Requirements

Mercier Consultancy MD is pleased to announce an opening for German Speaking Customer Service Representatives for a leading financial services company located in Athens. This role is perfect for individuals who are detail-oriented and are passionate about providing exceptional service within the financial sector. As a customer service representative, you will assist clients with their inquiries and ensure they receive knowledgeable support in German.

Key Responsibilities

• Handle customer inquiries related to financial products and services via phone, email, and chat in German.
• Provide information on account management, investment options, and financial regulations.
• Assist customers with transaction processing, problem resolution, and account updates.
• Document all customer interactions accurately in the CRM system for tracking and follow-up.
• Work closely with internal teams to ensure customer issues are resolved efficiently and effectively.
• Stay informed about market trends and changes in financial services to offer relevant advice to customers.

Requirements

Mercier Consultancy MD is pleased to announce an opportunity for German Speaking Customer Service Representatives at a leading Finance Company in Greece. This role is perfect for individuals who are passionate about finance and are dedicated to providing outstanding customer support. You will be responsible for assisting clients with their financial inquiries and ensuring they receive high-quality service in German.

Key Responsibilities

• Manage customer inquiries related to financial services, products, and account details via phone, email, and chat in German.
• Provide clear and accurate information about financial products, including loans, investments, and savings accounts.
• Assist customers with account management, transaction inquiries, and troubleshooting issues.
• Resolve customer complaints efficiently while maintaining a customer-centric approach.
• Document all customer interactions accurately in the CRM system for record keeping.
• Collaborate with internal teams to enhance service delivery and resolve issues promptly.
• Stay updated on financial regulations, policies, and product offerings to ensure accurate support.

Requirements

As Telesales Team Manager, you'll be the guiding force for a team of Telesales representatives who are passionate about providing top-notch service to our customers. Your mission will be to inspire and support your team as they engage in meaningful conversations with potential clients, all while driving new business sales.

Reporting directly to the Fleet Sales Manager, you'll take charge of motivating your team to hit those all-important targets and maintain our high service standards. You'll be involved in analysing performance metrics, celebrating successes, and identifying areas for growth.

Your role goes beyond numbers; you're a coach, a mentor, and an encouraging presence. You’ll embody our customer-first philosophy and play a crucial part in our continued success!

Duties & Responsibilities

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives for a leading Imaging and Electronics Company based in Greece. This position is ideal for individuals who are passionate about technology and dedicated to providing an exceptional customer experience. As a customer service representative, you will engage with clients in Polish, assisting them with their inquiries and supporting their needs related to imaging and electronic products.

Key Responsibilities

• Manage customer inquiries regarding imaging and electronic products, including specifications, troubleshooting, and order status via phone, email, and live chat in Polish.
• Provide detailed product information, including features, pricing, and promotions.
• Assist customers with technical support, product returns, and warranty claims.
• Resolve customer complaints effectively and efficiently while ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to provide timely solutions and updates to customers.
• Stay informed about new products, technologies, and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
• Provide detailed information about vehicle features, specifications, and available options.
• Assist customers with order tracking, account management, and resolving concerns.
• Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
• Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
• Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Danish Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This exciting role is perfect for individuals who are passionate about technology and dedicated to providing outstanding customer support. In this position, you will assist customers in Danish, answering their inquiries and ensuring they receive superior service regarding their electronics purchases.

Key Responsibilities

• Provide exceptional customer service support for consumer electronics inquiries via phone, email, and live chat in Danish.
• Assist customers with product information, troubleshooting, order tracking, and returns.
• Resolve customer complaints effectively while ensuring satisfaction and loyalty.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to improve product knowledge and enhance customer experience.
• Stay updated on the latest consumer electronics trends and product knowledge to assist customers accurately.

Requirements

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Various market research firms, including Forrester and Gartner, have recognized our business value and leadership.

We are looking for someone with a good blend of business consulting skills and a data analytics background. If you are passionate about working on unstructured business problems that can be solved using data, we would like to talk to you.

Responsibilities:

Mercier Consultancy MD is thrilled to announce a unique opportunity for Spanish Speaking Customer Service Representatives based in Greece. This role comes with a fully paid relocation package, making it a perfect opportunity for individuals looking to embrace a new adventure while developing their career in customer service. You will be responsible for assisting clients in Spanish, ensuring that their inquiries are handled with care and professionalism.

Key Responsibilities

• Provide exceptional customer service to clients through phone, email, and chat in Spanish.
• Assist customers with inquiries related to products, services, and account management.
• Resolve customer complaints and issues efficiently while ensuring satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with various internal teams to enhance customer experience and service delivery.
• Stay up-to-date with company products, services, and industry trends to provide accurate information.

Requirements