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Polish Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services and enjoy providing excellent customer support. You will engage with clients in Polish, assisting them with their inquiries and ensuring a satisfying experience in a dynamic environment.


Key Responsibilities

  • Provide top-notch customer service by handling inquiries related to media services, subscriptions, and entertainment options via phone, email, and chat in Polish.
  • Assist customers with account management, including subscription adjustments and technical troubleshooting.
  • Inform clients about new releases, features, and promotional offers within the media and entertainment sector.
  • Effectively resolve customer complaints and issues, striving for high levels of satisfaction.
  • Document all customer interactions accurately for future reference and follow-up.
  • Work collaboratively with internal teams to improve service delivery and address customer needs.
  • Stay informed on industry trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Manufacturing industry. This position is ideal for individuals who are passionate about customer service and have an interest in the manufacturing sector. In this role, you will provide essential support to clients while ensuring they receive outstanding service in Polish.


Key Responsibilities

  • Manage customer inquiries related to manufacturing products, order status, and production schedules via phone, email, and chat in Polish.
  • Provide detailed information on product specifications, pricing, and availability.
  • Assist customers with order placement, changes, cancellations, and troubleshooting.
  • Resolve customer complaints and issues promptly to ensure high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for tracking and follow-up purposes.
  • Collaborate with production and logistics teams to provide customers with timely updates and information.
  • Stay informed about industry trends and product knowledge to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for those who are passionate about logistics and delivering exceptional customer service. In this role, you will assist customers in Polish with their inquiries related to logistics solutions, ensuring an outstanding experience throughout the supply chain process.


Key Responsibilities

  • Manage customer inquiries related to logistics services, shipment tracking, and supply chain solutions via phone, email, and chat in Polish.
  • Provide accurate information regarding delivery schedules, service offerings, and pricing options.
  • Assist customers with order processing, changes, cancellations, and inquiries related to inventory and shipment status.
  • Resolve issues and complaints in a timely manner, maintaining a high level of customer satisfaction.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with operations and logistics teams to ensure seamless service delivery to customers.
  • Stay informed about industry trends and service enhancements to better assist customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Insurance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Polish Speaking Customer Service Representatives in the insurance industry. This role is ideal for individuals who are dedicated to providing exceptional service while helping customers navigate their insurance needs. As a representative, you will assist clients in Polish, ensuring they receive the support and information they require regarding their insurance policies.


Key Responsibilities

  • Manage customer inquiries related to insurance products, claims, and coverage options via phone, email, and chat in Polish.
  • Provide detailed information on policy details, premiums, and benefits to assist customers in making informed decisions.
  • Assist clients with the claims process, including filing and follow-up inquiries.
  • Resolve issues and complaints in a timely and customer-focused manner, ensuring client satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to ensure the effective handling of customer requests and inquiries.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and customer service. As a representative, you will assist clients in navigating IT products and services while providing outstanding support in Polish.


Key Responsibilities

  • Manage customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Polish.
  • Provide guidance and support to customers on product features, installation, and troubleshooting.
  • Assist with account management, billing questions, and service upgrades.
  • Resolve issues and complaints promptly while ensuring customer satisfaction.
  • Document interactions accurately in the CRM system for seamless follow-up and reporting.
  • Collaborate with technical teams to resolve complex issues and enhance the user experience.
  • Stay informed about the latest technology trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Hospitality & Tourism industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an excellent opportunity for Polish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This role is perfect for individuals who love travel and have a passion for providing outstanding customer service. As a member of our customer service team, you will assist clients with their inquiries related to travel accommodations, bookings, and tourist experiences, all while communicating effectively in Polish.


Key Responsibilities

  • Handle customer inquiries regarding hotel bookings, travel arrangements, and tourism services via phone, email, and live chat in Polish.
  • Provide accurate information on available services, promotions, and travel guidelines.
  • Assist customers with reservation changes, cancellations, and special requests.
  • Resolve issues and complaints in a timely and courteous manner, ensuring customer satisfaction.
  • Document all interactions accurately in the CRM system for future reference.
  • Collaborate with hotel and tourism partners to ensure seamless customer experiences.
  • Stay informed about travel trends, destinations, and company offerings to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who have a passion for helping others and providing outstanding customer support. As a representative in the healthcare sector, you will assist patients and families with inquiries regarding services, appointments, and health-related information, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and patient information via phone, email, and live chat in Polish.
  • Provide accurate information on healthcare policies, procedures, and available services.
  • Assist customers with booking, rescheduling, and cancelling appointments.
  • Resolve any issues or concerns promptly and ensure a positive patient experience.
  • Document all customer interactions accurately in the CRM system for compliance and reference.
  • Collaborate with healthcare providers and administrative teams to enhance service delivery.
  • Stay informed about healthcare trends and company offerings to assist customers effectively.

Requirements

Job Skills

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Polish Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are committed to helping the community and delivering outstanding customer service. As a representative, you will assist citizens with inquiries related to government services and resources, providing support in Polish to ensure effective communication.


Key Responsibilities

  • Handle customer inquiries related to government services, programs, and policies via phone, email, and chat in Polish.
  • Guide customers through processes such as applications, renewals, and information requests.
  • Provide accurate information about service eligibility and requirements.
  • Effectively resolve customer complaints and issues to ensure satisfaction and trust in public services.
  • Document all interactions and maintain detailed records in the CRM system for compliance and reporting.
  • Collaborate with internal departments and government entities to provide comprehensive assistance.
  • Stay updated on changes in policies, programs, and services to provide accurate information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and customer service. In this position, you will assist customers with their inquiries related to products, orders, and services, all while providing exceptional support in Polish.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, orders, and deliveries via phone, email, and chat in Polish.
  • Provide information on product availability, nutritional information, and promotions.
  • Assist customers with order processing, changes, and cancellations.
  • Resolve any customer complaints and issues in a timely and professional manner, ensuring satisfaction.
  • Document customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to enhance customer experience and streamline operations.
  • Stay informed about industry trends and company offerings to provide customers with relevant information.

Requirements

Job Skills

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Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and eager to provide top-notch customer service. You will assist clients with their financial inquiries, helping them navigate services and solutions in a supportive and professional manner while communicating in Polish.


Key Responsibilities

  • Assist customers with inquiries related to financial products and services via phone, email, and live chat in Polish.
  • Provide clear information regarding account management, transactions, and service features.
  • Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and to address customer needs.
  • Stay informed about financial regulations, products, and services to provide accurate information to customers.

Requirements

Job Skills

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