Join Our Team!

Are you fluent in Italian and interested in an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Italian Speaking Customer Representative.

This role offers the incredible benefit of paid relocation to Greece, where you can enjoy a vibrant lifestyle while playing a key role in our customer service team.

Your Role:

• Deliver exceptional customer support to Italian-speaking clients, ensuring that inquiries are resolved with professionalism and care.
• Engage with clients through various communication channels, including phone, email, and chat.
• Learn and navigate our client systems to provide high-quality service.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eager to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and ready for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are searching for a dedicated and enthusiastic Italian Speaking Customer Representative.

This role offers the wonderful benefit of paid relocation to Greece, where you can enjoy a vibrant lifestyle while making a meaningful impact in our customer service team.

Your Role:

• Deliver exceptional customer support to Italian-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate through various platforms, including phone, email, and chat.
• Become familiar with our client systems to provide efficient and effective service.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Eagerness to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Mercier Consultancy MD is seeking an enthusiastic Italian Support Agent to join our team at a prominent global logistics firm. This position is based in Greece and offers a unique opportunity for individuals interested in the logistics industry and customer support. In this role, you will be responsible for assisting our Italian-speaking clients, ensuring their needs are met and providing a positive customer experience.

Key Responsibilities

• Provide exceptional customer service to Italian-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to shipments, logistics services, and tracking information.
• Effectively resolve customer issues and complaints to maintain high satisfaction levels.
• Document all customer interactions and issues in our CRM system for accurate tracking and follow-up.
• Work closely with other departments to ensure a seamless experience for clients and to address complex inquiries.
• Stay updated on logistics regulations, services, and company policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for an Italian Speaking Support Agent to join our team at a leading global logistics firm. This position is based in Greece and is perfect for individuals who are keen to make an impact in the logistics sector while providing exemplary customer service. As an Italian Speaking Support Agent, you will be responsible for assisting our Italian-speaking clients, ensuring their inquiries are handled efficiently and effectively.

Key Responsibilities

• Provide outstanding customer support to Italian-speaking clients through various channels including phone, email, and live chat.
• Address customer inquiries related to shipments, logistics services, and tracking details.
• Resolve issues and complaints promptly to ensure high levels of client satisfaction.
• Maintain accurate records of customer interactions and transactions in our CRM system for tracking and follow-up.
• Coordinate with internal departments to ensure seamless customer experiences, addressing complex issues as needed.
• Stay informed about company policies, logistics industry trends, and service updates to provide accurate guidance to clients.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for an Italian Speaking Helpdesk Agent to join our dynamic team while working remotely from the beautiful landscapes of Greece. This role comes with a paid relocation package for successful candidates, encouraging you to embrace a vibrant work-life balance. As a Helpdesk Agent, you will be the first point of contact for our Italian-speaking clients, addressing their inquiries and providing exceptional technical support.

Key Responsibilities

• Deliver outstanding customer service to our Italian-speaking clients via phone, email, and chat.
• Troubleshoot technical problems and provide timely solutions to enhance client satisfaction.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with cross-functional teams to resolve complex issues and improve service delivery.
• Stay updated on product knowledge and updates to provide the most relevant information to clients.
• Offer proactive support and advice to enhance the user experience.

Requirements

Mercier Consultancy MD is excited to present an opportunity for an Italian Speaking Helpdesk Agent to work remotely from Greece, with a paid relocation package available for eligible candidates. This role is perfect for individuals who are eager to provide top-notch customer support while enjoying the flexibility of remote work. As a Helpdesk Agent, you will assist our Italian-speaking clients with their inquiries and technical issues, ensuring a seamless experience with our services.

Key Responsibilities

• Provide high-quality customer support to Italian-speaking clients through various communication channels including phone, email, and live chat.
• Assist customers with inquiries related to our products and services while resolving any technical issues they may encounter.
• Document all customer interactions and issues in our CRM system accurately.
• Work collaboratively with other teams to address and escalate complex customer issues when necessary.
• Stay informed about product updates, services, and policies to provide current and accurate information to customers.
• Provide feedback and insights to improve the overall customer experience and support processes.

Requirements

Mercier Consultancy MD is thrilled to present an incredible opportunity for an Italian Speaking Digital Sales Agent with fully paid relocation to the stunning landscapes of Greece. We are on the lookout for enthusiastic sales professionals who are fluent in Italian and possess a knack for digital sales. This role not only allows you to leverage your sales capabilities but also offers the chance to immerse yourself in a rich cultural experience in one of Europe’s most beautiful nations.

Key Responsibilities

• Reach out to potential clients in the Italian-speaking market through various digital platforms, aiming to build and maintain robust B2B relationships.
• Identify and analyze client needs to deliver personalized digital sales presentations that effectively showcase our offerings.
• Oversee the complete sales cycle from prospecting to closing, ensuring an exceptional customer experience throughout.
• Coordinate with the marketing department to create and implement effective campaigns that attract and convert leads.
• Keep abreast of market trends and competitor actions to uncover potential sales opportunities and enhance service delivery.
• Gather client feedback and collaborate with the product team to improve our digital solutions based on user insights.
• Strive to meet and surpass sales targets while contributing positively to the team dynamic.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.

Key Responsibilities

• Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
• Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
• Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with team members and other departments to enhance customer experience and improve service delivery.
• Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service.

Key Responsibilities

• Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat.
• Provide information about products and services while assisting customers with their queries and concerns.
• Resolve issues effectively and promptly, ensuring a satisfactory customer experience.
• Document customer interactions accurately in the CRM system for future reference.
• Work collaboratively with other team members to enhance customer satisfaction and support.
• Stay informed about company offerings and industry trends to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian-Speaking Customer Service Representatives for a leading tech company in Greece. This role is perfect for individuals who are tech-savvy and have a passion for helping customers. As a customer service representative, you will communicate with clients in Italian, assisting them with inquiries related to technology products and services.

Key Responsibilities

• Handle customer inquiries related to technology products, services, and troubleshooting via phone, email, and chat in Italian.
• Provide comprehensive support for technical issues, guiding customers through problem-solving processes.
• Assist customers with product purchasing, account management, and service configurations.
• Resolve customer complaints effectively and professionally, ensuring high levels of customer satisfaction.
• Maintain detailed documentation of customer interactions and feedback in the CRM system.
• Collaborate with technical teams to facilitate efficient solutions for customer issues.
• Stay informed about the latest technology trends and company offerings to provide accurate information to clients.

Requirements