Italian Speaking Customer Service for Automotive Company - Work Remote In Greece
posted by: spj_bot
Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer service in Italian.
Key Responsibilities
- Handle customer inquiries related to automotive products, services, and features via phone, email, and chat in Italian.
- Provide detailed information on vehicle specifications, pricing, and service options to customers.
- Assist with scheduling maintenance, service appointments, and addressing any service-related questions.
- Effectively resolve customer complaints and concerns, ensuring a high level of customer satisfaction.
- Maintain accurate records of customer interactions in the CRM system for efficient follow-up.
- Collaborate with different internal teams to enhance customer experiences and address inquiries promptly.
- Stay updated on industry trends and product offerings to deliver knowledgeable service to customers.
Requirements