Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Union Maritime Global Graduate Trainee Programme 2026

Company overview 

Union Maritime is a leading provider of smart shipping solutions, delivering end-to-end operational and technical expertise at scale.

As we continue to expand our global presence and strengthen our commercial operations across key markets, we are investing in the next generation of maritime leaders through the Union Maritime Global Graduate Programme.

This is an exceptional opportunity for 6 graduates in Lagos, Nigeria and 3-4 graduates in Singapore to join a pioneering cohort at Union Maritime.

Over two years and through four rotational placements, you will gain hands-on experience across business, operational, and technical streams, working directly with our global teams to develop a deep understanding of how our business operates end-to-end. 

Through this immersive experience, you will tailor your career journey while building the breadth of knowledge and leadership capability that sets you apart.

Each rotation is designed to challenge, inspire, and prepare you to take on meaningful roles across our growing international business. 

This programme represents a unique pathway for ambitious graduates to gain cross-functional exposure, global insight, and the foundation to become our future leaders. 

Programme overview 

About Signal Ocean:

Signal Ocean is the technology arm of the Signal Group, a diversified shipping services group with offices in London and Athens. Our main product, The Signal Ocean Platform, allows ship charterers, brokers and owners to securely process, combine and analyse complex arrays of private and public shipping data. Powered by sophisticated machine learning / artificial intelligence technologies, the platform delivers customized, exclusive insights that help our clients achieve performance and efficiency.

About the role

As the Signal Ocean Platform continues to grow, we’re expanding our engineering team. We're looking for a Back-End Engineer with experience in C#, someone who is curious, proactive, and passionate about building high-quality digital solutions. Signal’s Software Engineers work closely with data science, design, product, and business analysis professionals to develop robust solutions for the highly entrepreneurial domain of shipping.

Technology Stack

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for a leading Telecom Company in Greece. This position is perfect for individuals who are passionate about telecommunications and dedicated to delivering exceptional customer service. You will assist clients with their telecom needs and inquiries, providing support in French.

Key Responsibilities

• Address customer inquiries related to telecommunications services, billing, and account management via phone, email, and live chat in French.
• Provide accurate information about available plans, promotions, and device functionalities.
• Assist customers in troubleshooting technical issues and resolving service-related concerns.
• Document customer interactions thoroughly in the CRM system for tracking and follow-up.
• Work collaboratively with technical and sales teams to improve service delivery.
• Stay updated on the latest telecom trends and company offerings to provide informed support to customers.

Requirements

Mercier Consultancy MD is delighted to present an opportunity for French Speaking Customer Service Representatives for a Premium Appliance Company based in Greece. This role is perfect for individuals who are passionate about high-quality home appliances and are dedicated to providing exceptional customer service. As a member of our customer service team, you will assist clients in navigating their inquiries and ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries regarding premium appliances, services, and support via phone, email, and live chat in French.
• Provide detailed information about product features, warranties, and service options.
• Assist customers with product selection, order processing, and tracking shipments.
• Resolve any client issues, complaints, or technical questions swiftly and efficiently.
• Document all customer interactions accurately in the CRM system for follow-up and tracking.
• Collaborate with technical support and sales teams to ensure comprehensive service delivery.
• Stay informed about the latest product developments and trends in the premium appliance market.

Requirements

Mercier Consultancy MD is excited to offer a position for a Customer Support Representative fluent in Czech, based in beautiful Greece. This role presents a unique opportunity for dedicated individuals passionate about customer service to work in a dynamic environment while enjoying the stunning landscape and rich culture of Greece.

Key Responsibilities

• Provide exceptional customer support to Czech-speaking clients through various channels, including phone, email, and chat.
• Address customer inquiries related to products and services in a timely, accurate, and professional manner.
• Resolve customer complaints and issues effectively to ensure high satisfaction levels.
• Document all customer interactions in our CRM system to support continuous improvement in service delivery.
• Collaborate with diverse teams to offer comprehensive solutions tailored to customer needs.
• Stay current on product knowledge and industry trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Content Moderators who are fluent in French to work in beautiful Greece! This role comes with a fully paid relocation package, making your transition smooth and effortless as you embrace a new adventure in a stunning location. As a Content Moderator, you will be responsible for evaluating user-generated content, ensuring it adheres to community guidelines and helps foster a safe and engaging online environment.

Key Responsibilities

• Moderate and review user-generated content in French to ensure compliance with community standards and guidelines.
• Assess and categorize content accurately according to established policies.
• Identify, report, and manage inappropriate content or user behavior as necessary.
• Provide insights into content trends and user engagement to inform moderation strategies.
• Collaborate with team members to continually improve moderation processes and practices.
• Stay informed on current events and developments that could impact moderation efforts.

Requirements

GoMining is a global Bitcoin-powered ecosystem building digital asset and infrastructure products for a worldwide audience.
We are looking for an experienced Copywriter to join our Performance Marketing team and help create clear, compelling, and conversion-focused messaging across paid and owned channels.

This role combines creative thinking with performance-driven execution and close collaboration with marketing, product, and design teams.

Responsibilities

Interpret creative briefs and translate them into strong concepts and compelling copy.

Write, edit, and optimize original content for a wide range of formats, including:

• Website pages and landing pages
• Advertising copy
• Creative scripts
• Campaign messaging

Collaborate closely with account managers, designers, marketers, and product teams from concept to final delivery.

Present copy concepts and final materials internally.

Revise and refine copy based on feedback, performance data, and business objectives.

Research and deeply understand user needs, crypto audiences, and market context through:

• Online research and trend analysis
• Existing studies and internal product data
• Collaboration with subject-matter experts and internal stakeholders

Requirements

We are looking for a proactive QA engineer (IOT) with strong mobile and API testing experience who is confident with Allure TestOps, Postman, DevTools, SQL, and Git. You will create clear test plans, ensure coverage, find and track bugs, and partner with product and engineering to ship reliable releases fast.

Responsibilities:

• Find, document, and track bugs
• Write test cases, test plans, and checklists
• Ensure optimal test coverage across features and releases
• Join grooming and help with clear task decomposition

• Test mobile apps for iOS and Android
• Work closely with product, design, and engineering

Requirements