Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

In this role, you will combine operational PV expertise with project coordination responsibilities to ensure patient safety and regulatory compliance throughout the product lifecycle.

Main Responsibilities:

• Manage and oversee pharmacovigilance case processing activities from receipt to reporting.
• Collect, assess, document, and follow up on adverse event reports from multiple sources.
• Perform quality review and medical consistency checks of safety cases prior to submission.
• Support local signal detection activities and contribute to safety monitoring initiatives.
• Participate in literature surveillance and regulatory intelligence activities.
• Contribute to periodic safety reports and monthly PV activity reporting.
• Collaborate with Global Safety, Medical Information, Clinical Teams, and external partners.
• Maintain complete and inspection-ready PV documentation, tracking, and archiving.
• Support the review and continuous improvement of local PV procedures and processes.
• Act as a key PV contact, ensuring clear communication, escalation, and stakeholder management.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Administration & Operations Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

We are currently building a talent pipeline on behalf of our client, a Single-Family Office in Limassol, for an upcoming Personal Assistant opportunity.

We would be interested in connecting with experienced PAs who have supported HNWI individuals, family offices, senior executives or private households and are confident managing complex personal and business requirements.

The role is expected to involve:

• Complex international travel & luxury itineraries
• Calendar and appointment management
• Private aviation and bespoke travel arrangements
• Special projects and ad hoc requests
• Private and corporate event coordination
• Medical travel and international appointments
• Liaising with premium vendors and service providers
• Handling highly confidential information with complete discretion

Requirements

At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.

We are looking for a General Manager to own the platform that powers the GoMining ecosystem.

The Platform team builds and operates the shared foundation used by multiple GoMining products — core application infrastructure, authentication, integrations, analytics events, user restrictions, native applications, design systems, reliability, and other shared services.

This role sits at the intersection of technology, product, and business.

You will need to balance long-term platform investments in reliability, architecture, and security with high-priority business requests where a relatively small technical change can directly unlock revenue.

This is not a pure infrastructure or engineering management role. You will own the Platform direction end-to-end — strategy, roadmap, delivery, metrics, team, and its impact on the wider business.

At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.

We are looking for a General Manager to own Custody & Compliance at GoMining — the business line responsible for how customers move funds into and out of our ecosystem safely, quickly, and reliably.

This is not a traditional compliance role. You will own the entire direction as a business and product — from custody infrastructure and KYC/AML to deposits, withdrawals, Travel Rule, fraud controls, provider relationships, and customer experience.

Your goal is to build a system where compliance protects the company without becoming an unnecessary barrier for legitimate customers.

You will own the strategy, economics, product roadmap, delivery, key metrics, and engineering team behind the direction.

At GoMining, a General Manager is the end-to-end owner of a business direction, responsible for its strategy, P&L, product, team, and overall results. A GM combines business, product, and operational ownership — setting priorities, managing unit economics, driving execution, and making decisions based on data. The goal is to run the direction as a business and take full responsibility for its growth, profitability, and performance.

We are looking for a General Manager to own the Cards business at GoMining.

You will be responsible for the card product end-to-end — from issuing and processing infrastructure to activation, spending, subscription, cashback, KYC, provider relationships, and unit economics.

This is a business ownership role, not just a product role. You will own the strategy, P&L, product roadmap, delivery, key metrics, provider relationships, and engineering team behind the Cards direction.

Your goal is to build a card product customers actively use while creating sustainable economics for the company.

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide technical support via phone, email, and chat in a professional and efficient manner;
• Troubleshoot technical issues and provide step-by-step guidance to customers;
• Collaborate with other departments to resolve customer issues;
• Escalate complex issues to the appropriate team for resolution;
• Document customer interactions and inquiries in D365;
• Continuously improve customer support processes and procedures;
• Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide technical support via phone, email, and chat in a professional and efficient manner;
• Troubleshoot technical issues and provide step-by-step guidance to customers;
• Collaborate with other departments to resolve customer issues;
• Escalate complex issues to the appropriate team for resolution;
• Document customer interactions and inquiries in D365;
• Continuously improve customer support processes and procedures;
• Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide technical support via phone, email, and chat in a professional and efficient manner;
• Troubleshoot technical issues and provide step-by-step guidance to customers;
• Collaborate with other departments to resolve customer issues;
• Escalate complex issues to the appropriate team for resolution;
• Document customer interactions and inquiries in D365;
• Continuously improve customer support processes and procedures;
• Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role:

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach.

Excited? Let’s see what it takes 💛

What you will do:

• Provide technical support via phone, email, and chat in a professional and efficient manner;
• Troubleshoot technical issues and provide step-by-step guidance to customers;
• Collaborate with other departments to resolve customer issues;
• Escalate complex issues to the appropriate team for resolution;
• Document customer interactions and inquiries in D365;
• Continuously improve customer support processes and procedures;
• Maintain a high level of product knowledge and stay up to date with company updates and changes.

What you need to succeed in this role: