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German Speaking Customer Service for Online Gaming Platform - Athens

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives for an Online Gaming Platform based in Athens. This position is perfect for gaming enthusiasts who are passionate about delivering outstanding customer experiences. As a member of our dynamic team, you will assist players with inquiries related to gaming accounts, promotions, and technical support, all while communicating effectively in German.


Key Responsibilities

  • Manage customer inquiries regarding account issues, game rules, and promotional offers via phone, email, and chat in German.
  • Provide assistance with technical issues and guide customers through problem resolution steps.
  • Foster a positive gaming experience by delivering top-tier customer service, addressing player concerns with empathy and efficiency.
  • Document customer interactions accurately in our CRM system for quality control and follow-up.
  • Collaborate with the technical team to ensure prompt resolution of any system issues impacting players.
  • Stay updated on gaming trends and company promotions to provide relevant information to customers.
  • Actively participate in team meetings and training sessions to continuously enhance customer service skills.

Requirements

Job Skills

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German Speaking Customer Service for Online Bank - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives to join an online banking team based in Greece. This position is perfect for individuals who are passionate about finance and technology while providing exceptional customer service. In this role, you will assist customers with their banking inquiries and ensure a seamless banking experience, all while communicating effectively in German.


Key Responsibilities

  • Handle customer inquiries regarding online banking services, account management, and financial products via phone, email, and live chat in German.
  • Assist customers with setting up accounts, transactions, and troubleshooting technical issues related to online banking.
  • Provide accurate and relevant information on banking services, fees, and regulatory requirements.
  • Document customer interactions thoroughly in the CRM system for record-keeping and future reference.
  • Collaborate with technical support teams to resolve complex issues efficiently.
  • Stay updated on banking regulations and product offerings to provide informed customer assistance.

Requirements

Job Skills

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German Speaking Customer Service for Insurance Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to present an exceptional opportunity for German Speaking Customer Service Representatives for a leading Insurance Company, with the exciting prospect of working in Greece. This role is perfect for individuals who are multilingual, enjoy helping clients, and want to experience life in a beautiful Mediterranean setting.


Key Responsibilities

  • Handle customer inquiries related to insurance policies, claims, and customer support via phone, email, and chat in German.
  • Provide comprehensive information about policy details, coverage options, and premium rates to customers.
  • Assist clients throughout the claims process, ensuring timely and accurate resolutions.
  • Resolve customer complaints and issues efficiently, focusing on enhancing customer satisfaction.
  • Document customer interactions accurately in the CRM system for effective management.
  • Work closely with internal teams to improve service delivery and customer experience.
  • Stay updated on insurance industry trends and company offerings to provide relevant assistance.

Requirements

Job Skills

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German Speaking Customer Service for iGaming Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present a fantastic opportunity for German Speaking Customer Service Representatives for an iGaming company, with the flexibility to work remotely in Greece. This role is perfect for individuals who are enthusiastic about the iGaming industry and are committed to delivering exceptional customer support. As a representative, you will assist customers in navigating their inquiries and issues in German, ensuring a seamless gaming experience.


Key Responsibilities

  • Handle customer inquiries regarding gaming services, promotions, and account management via phone, email, and live chat in German.
  • Provide detailed information on games, betting options, and platform functionalities.
  • Assist customers with account verification, payment processing, and troubleshooting issues.
  • Resolve customer complaints and concerns efficiently, striving for maximum satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with other teams to enhance service delivery and customer satisfaction.
  • Stay informed about industry trends and product updates to assist customers effectively.

Requirements

Job Skills

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German Speaking Customer Service for HealthTech Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a remote opportunity for German Speaking Customer Service Representatives at a leading HealthTech company. This role is perfect for individuals who are passionate about healthcare technology and dedicated to providing exceptional customer support. You will assist clients in navigating our healthcare solutions and addressing their inquiries, all while working remotely from the beautiful location of Greece.


Key Responsibilities

  • Respond to customer inquiries related to HealthTech products and services via phone, email, and live chat in German.
  • Guide customers through the features and benefits of our healthcare solutions and assist with account access.
  • Troubleshoot and resolve technical issues efficiently to ensure customer satisfaction.
  • Document all customer interactions accurately in our Customer Relationship Management (CRM) system.
  • Collaborate with the support and technical teams to enhance service delivery.
  • Stay updated on health technology trends and product offerings to provide informed customer support.

Requirements

Job Skills

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German Speaking Customer Service for Food Delivery Platform - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for German Speaking Customer Service Representatives in the Food Delivery Platform sector, with a unique chance to work in beautiful Greece! This position is perfect for individuals who are passionate about food and customer service, and who wish to immerse themselves in a vibrant culture while helping customers navigate their food delivery experience.


Key Responsibilities

  • Handle customer inquiries related to food orders, delivery logistics, and service feedback via phone, email, and chat in German.
  • Provide information on available restaurants, menu items, and promotional offers.
  • Assist customers with order issues, delivery tracking, and modifications to ensure a seamless experience.
  • Resolve customer complaints promptly and efficiently while maintaining high levels of satisfaction.
  • Document all customer interactions accurately in our CRM system for effective follow-up.
  • Collaborate with internal teams to enhance service delivery and improve customer experience.
  • Stay informed about the local food scene and platform updates to effectively assist customers.

Requirements

Job Skills

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German Speaking Customer Service for FinTech Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for German Speaking Customer Service Representatives to join a prominent FinTech company based in Greece. This role is perfect for individuals who have a strong interest in financial technology and are dedicated to providing exceptional customer support. You will assist customers in navigating our innovative financial products and services, ensuring a seamless experience in German.


Key Responsibilities

  • Respond to customer inquiries related to FinTech solutions, account management, and service features through phone, email, and live chat in German.
  • Educate customers on financial services, application processes, and compliance requirements.
  • Assist customers with technical support and troubleshooting issues related to our platforms.
  • Document customer interactions accurately in our CRM system and follow up on outstanding queries.
  • Collaborate with technical and financial teams to ensure timely resolution of queries and complaints.
  • Stay up-to-date with FinTech trends and product developments to provide informed guidance to clients.

Requirements

Job Skills

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German Speaking Customer Service for Fashion & Luxury Brand - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for a prestigious Fashion & Luxury Brand in Greece. This role is perfect for individuals who are passionate about fashion and luxury goods and excel at providing stellar customer service. You will assist clients in German, helping them navigate their inquiries and ensuring they have a remarkable experience with our luxury offerings.


Key Responsibilities

  • Respond to customer inquiries related to fashion products, brand information, and order management via phone, email, and live chat in German.
  • Provide expert guidance on product features, availability, and styling suggestions.
  • Assist customers with order placement, tracking, exchanges, and returns.
  • Resolve customer complaints and issues with professionalism and a high level of service.
  • Document all customer interactions accurately within the CRM system.
  • Collaborate with sales and retail teams to enhance customer satisfaction and product knowledge.
  • Stay informed about the latest fashion trends and brand initiatives to better assist customers.

Requirements

Job Skills

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German Speaking Customer Service for Energy Company - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Energy Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about customer support and the energy sector. You will engage with customers in German, assisting them with inquiries and providing top-notch service from the comfort of your home.


Key Responsibilities

  • Handle customer inquiries related to energy services, billing, and account management via phone, email, and chat in German.
  • Provide detailed information on energy solutions, service plans, and product offerings.
  • Assist customers with troubleshooting issues and resolving inquiries efficiently.
  • Document all interactions accurately in our CRM system for tracking and follow-up.
  • Collaborate with internal teams to ensure comprehensive customer support and issue resolution.
  • Stay updated on the latest energy market trends and company offerings to inform clients.

Requirements

Job Skills

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German Speaking Customer Service for E-Commerce Platform - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for German Speaking Customer Service Representatives for an E-Commerce Platform with the flexibility to work remotely from Greece. This role is perfect for individuals who are enthusiastic about the e-commerce sector and are dedicated to providing top-notch customer support. As a representative, you will engage with customers primarily in German, addressing inquiries and ensuring an exemplary shopping experience.


Key Responsibilities

  • Handle customer inquiries regarding products, orders, and services via phone, email, and chat in German.
  • Provide detailed assistance with order processing, returns, and refunds for a seamless customer experience.
  • Address inquiries about product specifications, shipping options, and payment methods.
  • Resolve complaints and issues effectively, ensuring customer satisfaction and loyalty.
  • Maintain accurate documentation of customer interactions in the CRM system for effective follow-up.
  • Collaborate with other teams such as logistics and marketing to enhance overall service delivery.
  • Stay updated on the latest e-commerce trends and platform features to provide informed assistance.

Requirements

Job Skills

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