Join Our Team!

Are you fluent in Danish and looking for an incredible opportunity to work remotely from Greece? At Mercier Consultancy MD, we are excited to announce that we are seeking a passionate Danish Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to experience the rich culture and beauty of the country while providing top-notch customer service.

Your Role:

• Provide exceptional customer support to our Danish-speaking clients, addressing their queries with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is necessary for effective communication with clients.
• Strong interpersonal skills with a focus on customer satisfaction.
• Willingness to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic work environment.
• Eager to relocate to Greece and experience a new lifestyle!

Benefits

About us:

At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

Position Overview:

We have a fantastic opportunity for you to join our Fleet Specialist Team in North Leeds (LS16 6QY). As Senior Fleet Sales Consultant, you will drive new business opportunities by actively engaging with prospective new clients, cold leads, warm referrals and self-generation of new business leads. In your role, you will actively manage and grow your own pipeline of new business opportunities. You will nurture the client relationship from the initial prospecting stage to sales completion.

Duties & Responsibilities:

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish-speaking individuals looking to work in Greece! We offer a fully paid relocation package to ensure a smooth transition to your new role in our vibrant team. Join us and experience the rich culture of Greece while advancing your career in a supportive and dynamic environment.

Key Responsibilities

• Provide exceptional customer support in Polish to our clients via various channels including phone, email, and live chat.
• Assist customers with inquiries related to services, products, and account management.
• Document interactions in our CRM system to ensure accurate tracking and reporting on customer support activities.
• Troubleshoot and resolve customer issues efficiently while maintaining high satisfaction levels.
• Collaborate with internal teams to enhance processes and improve customer experience.
• Stay informed about company offerings and industry trends to provide accurate information to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the rapidly growing streaming services sector, with the unique benefit of working in Greece! This role is perfect for individuals who are passionate about entertainment and technology and are eager to assist customers in navigating their streaming needs.

Key Responsibilities

• Handle customer inquiries regarding streaming services, subscriptions, and account management via phone, email, and chat in Polish.
• Provide information about service features, content availability, and troubleshooting assistance.
• Assist customers with billing inquiries and subscription modifications.
• Resolve customer complaints and technical issues efficiently while maintaining a high standard of service.
• Document all customer interactions in the CRM system accurately for tracking and follow-up purposes.
• Collaborate with technical teams to address complex issues and ensure a seamless customer experience.
• Stay knowledgeable about industry trends, new content releases, and updates to enhance customer interactions.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives for a leading Social Media Platform, with positions available in beautiful Greece. This role is perfect for individuals who are passionate about social media and are eager to assist users in navigating their inquiries while providing exceptional customer service in Polish.

Key Responsibilities

• Manage user inquiries related to the social media platform, addressing questions and concerns via phone, email, and chat in Polish.
• Provide detailed explanations about features, functionality, and policies of the platform.
• Assist users with account management, privacy settings, and troubleshooting issues.
• Resolve complaints and issues promptly to ensure a positive user experience.
• Document all interactions in the CRM system for effective follow-up and reporting.
• Collaborate with internal teams to enhance user experience and address platform-related inquiries.
• Stay updated on platform features, trends, and policies to provide accurate assistance to users.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Polish Speaking Customer Service Representatives for a leading Ride-Sharing Platform, with the possibility of working in Greece. This role is perfect for individuals who are passionate about customer service and enjoy engaging with users in a dynamic industry. As a representative, you will assist customers in navigating the ride-sharing app, addressing their inquiries in Polish while providing exceptional support.

Key Responsibilities

• Respond to customer inquiries regarding the ride-sharing platform, including account management, ride requests, and service features via phone, email, and chat in Polish.
• Provide clear guidance on app functionality, payment methods, and promotions.
• Assist users with troubleshooting issues they may encounter while using the platform.
• Resolve complaints and ensure a positive experience for all users.
• Accurately document customer interactions and feedback in the CRM system.
• Collaborate with the technical support team to escalate and resolve technical issues as necessary.
• Stay informed about company policies, industry trends, and customer service best practices to enhance service delivery.

Requirements

Mercier Consultancy MD is seeking enthusiastic Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider, with an exciting opportunity to work in Greece. This role is perfect for individuals who thrive in a customer-focused environment and are looking to contribute to the dynamic financial technology sector. In this position, you will assist customers in navigating payment solutions and services while providing top-notch support in Polish.

Key Responsibilities

• Handle customer inquiries related to payment processing, account management, and technical issues via phone, email, and chat in Polish.
• Provide clear and accurate information regarding payment solutions, product features, and troubleshooting steps.
• Assist customers with transaction inquiries, disputes, and account-related concerns.
• Resolve customer complaints and technical issues efficiently while ensuring customer satisfaction.
• Document all customer interactions thoroughly in the CRM system for accurate follow-up.
• Collaborate with technical teams to ensure prompt resolution of customer issues.
• Stay informed about industry trends and updates in payment solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading FinTech company based in Greece. This role is perfect for individuals who have a passion for finance technology and are dedicated to delivering exceptional customer service. As a customer service representative, you will assist clients in navigating their financial inquiries and services, all while communicating effectively in Polish.

Key Responsibilities

• Manage customer inquiries regarding FinTech products and services via phone, email, and chat in Polish.
• Provide detailed information on account management, transaction processes, and financial products.
• Assist customers with resolving issues related to their accounts and transactions.
• Educate clients on navigating the FinTech platforms and available financial solutions.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with technical teams to resolve technical issues or service interruptions.
• Stay informed about industry trends and the latest FinTech developments to offer accurate guidance.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the Polish Speaking Customer Service Representative role with a leading Digital Wallet Provider, based in Greece. This position is ideal for individuals who are tech-savvy and are passionate about providing excellent service to customers using digital financial solutions. As a representative, you will assist customers in Polish, helping them navigate their inquiries and ensuring a seamless digital wallet experience.

Key Responsibilities

• Handle customer inquiries regarding digital wallet services, transactions, and features via phone, email, and chat in Polish.
• Provide clear and accurate information about account setups, transactions, and troubleshooting.
• Assist customers with any issues related to account access, payment processes, and refunds.
• Resolve customer complaints and inquiries effectively while ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system for effective tracking and follow-up.
• Collaborate with technical teams to address customer concerns and enhance service quality.
• Stay informed about industry trends and updates in digital payment solutions to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Consumer Electronics Brand, with the unique chance to work in beautiful Greece. This position is ideal for individuals who are enthusiastic about technology and committed to providing excellent customer service while living in a vibrant and culturally rich environment.

Key Responsibilities

• Handle customer inquiries regarding consumer electronics products, services, and support via phone, email, and chat in Polish.
• Provide detailed information on product features, specifications, and troubleshooting guidance.
• Assist customers with order processing, warranty claims, and technical support queries.
• Resolve customer complaints and ensure a positive customer experience at every interaction.
• Accurately document customer interactions in the CRM system for effective follow-up.
• Collaborate with product and technical teams to provide the best solutions to customers.
• Stay informed about the latest technology trends and brand developments to offer valuable insights to customers.

Requirements