Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Support Representative, offering flexibility with a remote work arrangement in Bulgaria, complete with paid relocation. This role is ideal for individuals passionate about providing exceptional customer service while exploring the beautiful culture and scenery of Bulgaria.

Key Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients through multiple channels including phone, email, and chat.
• Respond to inquiries about products, services, and company policies with accuracy and professionalism.
• Effectively manage and resolve customer complaints and issues, ensuring a positive customer experience.
• Maintain accurate records of customer interactions and feedback in our CRM system.
• Collaborate with different teams to implement effective solutions and enhance service delivery.
• Stay informed about company products and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is seeking a Dutch Speaking Content Moderator to join our team in Athens, Greece! This role comes with a fully paid relocation package, providing an exciting opportunity for individuals looking to immerse themselves in a vibrant cultural environment while ensuring a safe online space. As a Content Moderator, you will review and manage user-generated content in Dutch, making sure it complies with our community standards and guidelines.

Key Responsibilities

• Moderate and assess user-generated content in Dutch to ensure adherence to community guidelines.
• Accurately classify and evaluate content based on established moderation policies.
• Identify and escalate inappropriate content or violations to the relevant teams.
• Offer insights on content trends and user interactions to help improve moderation processes.
• Collaborate with team members to enhance moderation practices and approaches.
• Stay updated on company policies regarding content moderation and community engagement.

Requirements

Join Mercier Consultancy MD as a Dutch Soft Sales Care representative, where you will have the exciting opportunity to work remotely from Bulgaria with paid relocation! We're looking for enthusiastic individuals who possess a knack for customer service and can effectively engage clients through soft sales techniques. You will play a crucial role in enriching the customer journey while promoting our innovative solutions.

Key Responsibilities

• Manage inbound calls and queries from Dutch-speaking customers, delivering outstanding support and information.
• Employ a soft sales methodology to understand customer needs and suggest appropriate products or services.
• Establish and nurture long-lasting relationships with customers to ensure satisfaction and loyalty.
• Accurately document customer interactions and maintain updated records in our CRM system.
• Work collaboratively with colleagues to refine sales approaches and enhance overall customer experience.
• Engage in ongoing training sessions to further develop your sales skills and product familiarity.

Requirements

Mercier Consultancy MD is thrilled to offer a remarkable opportunity for a Dutch Soft Sales Care position, working remotely in beautiful Bulgaria with paid relocation! This role is ideal for individuals who are skilled communicators and passionate about providing exceptional customer service while achieving sales goals. As part of our team, you will help clients through a consultative sales approach, enhancing their experience with our services.

Key Responsibilities

• Handle inbound calls and inquiries from Dutch-speaking clients, providing them with support and information about our offerings.
• Utilize a soft sales approach to identify client needs and recommend appropriate solutions.
• Build and maintain strong customer relationships to foster loyalty and satisfaction.
• Document interactions and maintain accurate records of customer conversations in the CRM system.
• Collaborate with team members to improve sales strategies and enhance the customer experience.
• Participate in ongoing training and development to refine your sales skills and product knowledge.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Danish Speaking Online Content Reviewer! With a paid relocation package to Sofia, Bulgaria, this role allows you to immerse yourself in a vibrant city while ensuring that our community's content meets high-quality standards. Your work will play a crucial part in creating a safe and engaging online experience for our Danish-speaking users.

Key Responsibilities:

• Review and evaluate user-generated content in Danish to ensure adherence to community standards.
• Classify, moderate, and assess content based on established guidelines.
• Identify, document, and report any inappropriate content or violations responsibly.
• Engage in content trend analysis and provide valuable feedback to improve moderation strategies.
• Collaborate with colleagues to optimize content review processes.
• Stay informed about the latest company policies concerning content moderation and community engagement.

Requirements

Mercier Consultancy MD is excited to announce job openings for Czech Speaking candidates in Bulgaria, with fully paid relocation included! This opportunity is perfect for individuals seeking to advance their careers while experiencing a new culture in a vibrant country. We are looking for motivated professionals who are fluent in Czech and passionate about delivering excellent services in various roles within our organization.

Key Responsibilities

• Engage with clients and customers in Czech, providing top-notch support and assistance.
• Assist in various tasks and projects, ensuring effective communication and collaboration.
• Document interactions and feedback efficiently in our internal systems.
• Work closely with teams to address client needs and improve service delivery.
• Participate in training and development activities to enhance skills and knowledge.
• Contribute to a positive and productive work environment.

Requirements

Mercier Consultancy MD is excited to announce an opportunity for a Czech Speaking Gaming Support Specialist! In this role, you will provide dedicated support to Czech-speaking gamers while enjoying the vibrant culture and lifestyle of Sofia, Bulgaria, with paid relocation included. Your passion for gaming and customer service will enhance the experience for players seeking help with their favorite games.

Key Responsibilities

• Respond to customer inquiries in Czech, providing exceptional service via email.
• Assist players with gameplay questions, account issues, and any technical difficulties they may encounter.
• Identify common issues and provide effective solutions to improve user satisfaction.
• Keep thorough records of customer interactions and relay feedback for service enhancements.
• Engage with game development teams to share player insights and contribute to product improvements.
• Stay updated on gaming trends and product changes to provide informed assistance.

Requirements

About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work.
We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

We are looking for a Manager – Tissue and Cell Bank to join our dynamic R&D team and oversee activities related to tissues, fluids, tumors, PDX, organoids, lysates, and subcellular fractions.
In this key position, you will drive the development and evolution of the Tissue and Cell Bank in line with the target R&D organization, ensuring excellence in quality, compliance, and operational performance.

Main Responsibilities:

Lead AI Engineer

Location: Remote (US, excluding California) or Hybrid in Brentwood, TN

Compensation: $210,000 - $230,000 (Base Salary) + Discretionary Incentive

We are a stable, growing enterprise software company providing integrated risk management and compliance solutions to over 5,000 financial institutions nationwide. As the First AI Hire, you will partner directly with the CEO and CTO to define and deliver an ambitious AI roadmap, focusing on shipping agentic AI solutions that accelerate product development and deliver extraordinary outcomes for our customers.

This is a career-defining opportunity with a serious commitment to AI transformation, backed by a significant budget and Private Equity funding. You will lead cross-functional initiatives and mentor teams to continuously innovate at the boundaries of enterprise AI.

Key Responsibilities:

Imagine starting your day with sunshine, turquoise sea views, and a short walk to work past palm trees and cozy cafés. That’s everyday life in Malta – one of Europe’s sunniest islands and a favorite destination for expats. With over 300 days of sunshine, an international community, and a buzzing social life, Malta is the perfect place to kickstart your career abroad while actually enjoying life outside of work.

The Customer Service Officer will report directly to the German Team Leader and will be part of a team that is responsible for handling sales, including customer on-boarding, customer service queries and working alongside the collections team.