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(German & English) Customer Support Agent (Per Ticket Model, fully remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

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(fluent German & English) On-Demand Customer Support Consultant (Fully Remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

Data Analyst

posted by: spj_bot

GoMining is looking for a Data Analyst who will work with marketing and product data, build visualizations, support decision-making with accurate insights, and contribute to analytical models and automation.

This role is ideal for someone who combines strong analytical thinking with business understanding and can turn data into actionable recommendations in complex, transaction-heavy environments.

Responsibilities:

  • Analyze marketing and product data to identify trends, patterns, and optimization opportunities.
  • Design and maintain dashboards and visual reports using BI tools (Looker Studio, Tableau, Power BI).
  • Build analytical and forecasting models based on product, financial, and behavioral data.
  • Work with datasets related to fintech, payments, crypto, and transaction-based systems.
  • Analyze financial product performance, including payments, lending, brokerage, or digital asset flows.
  • Support analytics for crypto / Web3 products and digital asset ecosystems.
  • Prepare technical documentation and maintain data dictionaries for the analytics function.
  • Support automation of analytical processes, reporting pipelines, and recurring workflows.
  • Collaborate with product, marketing, engineering, and finance teams to ensure data accuracy and alignment.
  • Present insights to stakeholders in a structured, clear, and actionable format.

Job Skills

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Senior Manager/ Associate Director - Technology Strategy (Pricing Operations)

posted by: spj_bot

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning, and AI. Our business value and leadership have been recognized by various market research firms, including Forrester and Gartner.

We are seeking a highly experienced Techno-Functional Consultant who will lead Pricing Operations while driving the technology direction and architecture strategy across Google Cloud, Data Science Modeling, Agentic AI, Software Engineering, and Solution Architecture.

This is a hybrid role requiring strong business acumen in pricing and commercial operations, combined with deep technical expertise to design scalable, AI-driven, cloud-native solutions that enable intelligent pricing, automation, and data-driven decision-making.

The ideal candidate bridges business and engineering teams, ensuring pricing strategy is operationally efficient, analytically robust, and technologically advanced.

RESPONSIBILITIES:

1. Pricing Operations Leadership

Job Skills

color streamline technology architecture GCP high availability driven cloud powered tools consultant communication governance emerge technology experience design bigquery python collaborate software engineering best practices operations programming solution architecture disability ERP integrate enterprise environments decision make cross functional scalable technology strategy sql stakeholder communication pricing system consultants constrain optimization airflow problem solve career development microservices cross functional teams data science statistical modeling devops machine learning technical designs simulations dataflow leadership predictive automation level architectures managing decision systems cloud native data integrity bridge engineering certifications decision support workflows innovation machine learn adoption bridges conjoint analysis development testing CRM analysis revenue pricing strategy act support pricing technology roadmap strategic thinking operationally efficient architecture design business acumen translate data engineering revenue management influence skill operationalize tools e analytics technology engineering business strategy audit commercial operations google cloud market research EMR consulting scalability system integration change management data pipelines MBA workflow automation analytical thinking
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(Fluent English, eBL) Trade Operations Specialist (LATAM)

posted by: spj_bot

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

(Fluent English) Technical Support Consultant, VPS & Trading (remotely)

posted by: spj_bot

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding technical support via emails and chats;
  • Build strong and lasting customer relationships;
  • Keep up with evolving tools and technology;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

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SEO Expert

posted by: spj_bot

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

Job Skills

solve problems iterating professional prioritizing datasets algorithm shopify refine indexation collaborating online store ul managing project management e commerce competitive analysis technical audits adapt google search communication marketing manager scream frog landscape track developing executing web project agency environment google analytic continuous improvement transparency translate non disclosure agreement monitor performance analytical analytical skill structured data problem solve organic growth SEO woocommerce long term accountability collaborate act bigcommerce algorithm updates reliable best practices distributed team analytics innovation semrush reacting problem solving accounts magento keyword research performance review write communication engine optimization strategy execution common technical english internet connection communicating decision making audits prioritize presenting planning manage analytical thinking making decisions
View the job post & apply

SEO Expert

posted by: spj_bot

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

Job Skills

solve problems iterating professional prioritizing datasets algorithm shopify refine indexation collaborating online store ul managing project management e commerce competitive analysis technical audits adapt google search communication marketing manager scream frog landscape track developing executing web project agency environment google analytic continuous improvement transparency translate non disclosure agreement monitor performance analytical analytical skill structured data problem solve organic growth SEO woocommerce long term accountability collaborate act bigcommerce algorithm updates reliable best practices distributed team analytics innovation semrush reacting problem solving accounts magento keyword research performance review write communication engine optimization strategy execution common technical english internet connection communicating decision making audits prioritize presenting planning manage analytical thinking making decisions
View the job post & apply

SEO Expert

posted by: spj_bot

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

Job Skills

solve problems iterating professional prioritizing datasets algorithm shopify refine indexation collaborating online store ul managing project management e commerce competitive analysis technical audits adapt google search communication marketing manager scream frog landscape track developing executing web project agency environment google analytic continuous improvement transparency translate non disclosure agreement monitor performance analytical analytical skill structured data problem solve organic growth SEO woocommerce long term accountability collaborate act bigcommerce algorithm updates reliable best practices distributed team analytics innovation semrush reacting problem solving accounts magento keyword research performance review write communication engine optimization strategy execution common technical english internet connection communicating decision making audits prioritize presenting planning manage analytical thinking making decisions
View the job post & apply

SEO Expert

posted by: spj_bot

About the Role

As our SEO Expert, you will take full ownership of SEO strategy and execution for a portfolio of e-commerce clients. This is a client-facing role that combines strategic responsibility with hands-on implementation.

You will be responsible for developing, executing, and continuously improving SEO strategies that drive measurable organic growth. This role requires you to think ahead, identify risks early, and solve problems before they impact performance or client confidence.

You will work autonomously on day-to-day client work while collaborating closely with the Marketing Manager on strategic direction, complex challenges, and innovation within our SEO offering.

Mission Statement

The primary mission of the SEO Expert is to ensure that client SEO strategies are executed effectively, proactively, and with measurable business impact. This means anticipating challenges, adapting to changes in search behavior, and consistently delivering strong organic growth for e-commerce clients.

Job Skills

solve problems iterating professional prioritizing datasets algorithm shopify refine indexation collaborating online store ul managing project management e commerce competitive analysis technical audits adapt google search communication marketing manager scream frog landscape track developing executing web project agency environment google analytic continuous improvement transparency translate non disclosure agreement monitor performance analytical analytical skill structured data problem solve organic growth SEO woocommerce long term accountability collaborate act bigcommerce algorithm updates reliable best practices distributed team analytics innovation semrush reacting problem solving accounts magento keyword research performance review write communication engine optimization strategy execution common technical english internet connection communicating decision making audits prioritize presenting planning manage analytical thinking making decisions
View the job post & apply
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