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(fluent French & English C1) Customer Support Consultant (remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Provide L1 customer support through chat, email, and calls;
  • Assist customers with product-related questions and “how-to” requests;
  • Handle payout and transaction status inquiries;
  • Provide guidance on subscription-related questions;
  • Identify and escalate recurring or more complex technical issues to the appropriate team;
  • Use the knowledge base to troubleshoot and resolve common customer issues.

What you need to succeed in this role:

Job Skills

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System & Network Administrator

posted by: spj_bot

Alumil, one of the most evolved and technologically advanced groups in research, development and producing of architectural aluminium systems in Europe, is looking for a System and Network Administrator.

About us…

Alumil brings the best of us forward. Our mission is to deliver the creativity of all the Alumilers and thus make the world a more sustainable place. Afterall, “meraki” in Greek, means spirited work, without forcing yourself to be someone you’re not. Be you, be unique, make the difference, that’s the most precious thing to us. Responsibility, innovation, inclusion, and teamwork are the keywords we focus on.

Build excellence with us every day.

The role

As a System and Network Administrator, you will be part of our IT Operations team, which is located in our Head Offices in Thessaloniki. On daily basis, you are responsible for ensuring the unlimited function of our Information Systems, Cloud Services, Network and Telecommunication equipment of Alumil Group. The role involves both support work as well as working on new projects. Your typical day at work might include a variety of tasks and responsibilities aimed at:

Job Skills

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Data Scientist, Risk Modeling & Analytics

posted by: spj_bot

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market. Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Do you love diving into data, solving complex problems with tech, and figuring out what really drives credit risk and customer behaviour? Are you equally skilled at balancing deep analytical thinking with pragmatic execution, and always delivering on time? If you’re ready to take your data science, advanced analytic skills, and knack for digging into the details to the next level, while leaving your mark on a rapidly growing organization, we want to hear from you!

Job Skills

refine point of sale sales communication verbal predictions emerge technology risk modeling positivity humility finance python managed data financial modelling macroeconomic translating predictive models read financial modeling manage portfolio management decision make scalable sql dataset automating problem solve credit risk eye enthusiasm cross functional teams massage data science analytic skills statistical modeling stage risk analytic machine learning validate diving analytical processes predictive automation risk management recruitment process statistical models apply science visual models working forecasting data analysis predict performance based virtual event collaboration building models machine learn purchase confluence statistical resourcing critical thinking development programs automate probability balancing computer science continuous improvement translate financing analytical loss give default data engineering events customer solving complex problems analytics data sources scalability collaborative techniques analytical complex problems risk measurement data pipelines analytical thinking
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Senior Business Analyst Onsite in KSA - Octopus by RTG

posted by: spj_bot

We are seeking a Senior Business Analyst to join one of our Clients. As a Senior Business Analyst, you will play a key role in driving business solutions by collaborating with cross-functional teams to gather requirements, optimize processes, and ensure alignment with business objectives. You will support and ensure the successful completion of analysis, development, testing, and deployment tasks for our software product's features.

Job Skills

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Manager / Senior Manager, Principal Data Analytics

posted by: spj_bot

Tiger Analytics is an advanced analytics consulting firm. We are the trusted analytics partner for several Fortune 100 companies, enabling them to generate business value from data. Our consultants bring deep expertise in Data Science, Machine Learning and AI. Our business value and leadership has been recognized by various market research firms, including Forrester and Gartner.

We are looking for a Principal Data Analytics will play a critical role in developing advanced analytical and machine learning solutions that support strategic initiatives across Sales, Vendor Management, Cloud, eCommerce, Finance, and Supply Chain. This role combines hands-on modeling, deep analytical thinking, and strong business partnership.

Responsibilities

Job Skills

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(German & English C1) Customer Support Consultant (remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, chats and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(German & English C1) Customer Support Consultant (global, remote)

posted by: spj_bot

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

  • Deliver outstanding customer support via emails, chats and calls;
  • Follow internal procedures and SOPs;
  • Collaborate with internal teams to ensure efficient issue resolution;
  • Handle sensitive customer data with care and security;
  • Apply the latest and greatest customer happiness practices;
  • Maintain deep understanding of client solutions and meet KPI;
  • Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Job Skills

View the job post & apply

(Fluent English) T3 Support Engineer (EU, Remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

(Fluent English) T3 Support Engineer (EU, Remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply

(Fluent English) T3 Support Engineer (EU, Remote)

posted by: spj_bot

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a T3 Support Engineer today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Job Skills

View the job post & apply
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