Mercier Consultancy MD is proud to offer an exciting opportunity to work remotely across beautiful Greece with two leading companies, Eneco and Proximus. This role is perfect for individuals who are enthusiastic about customer service and eager to represent renowned brands from the comfort of their own home. In your position, you will engage with customers, provide solutions, and deliver exceptional service to enhance their experiences.

Key Responsibilities

• Manage incoming customer inquiries and provide informative assistance regarding Eneco and Proximus services.
• Guide customers through their questions and concerns, ensuring clear and friendly communication.
• Document interactions accurately in the CRM system for follow-up and service improvement.
• Collaborate effectively with team members to provide comprehensive support and address client needs.
• Stay updated on product knowledge, promotions, and policies to provide accurate information.
• Deliver solutions that enhance customer satisfaction and promote brand loyalty.

Requirements

Join the team at Mercier Consultancy MD as a Dutch Speaking Order to Cash Specialist! This exciting role offers you the chance to work in beautiful Greece with full relocation support. As an Order to Cash Specialist, you will play a crucial role in managing the order process, ensuring seamless transactions for our Dutch-speaking clients.

Key Responsibilities

• Manage the order processing cycle from order receipt to cash collection, ensuring timely and accurate transactions.
• Communicate with Dutch-speaking clients to address inquiries and resolve any order-related issues.
• Collaborate with various departments to streamline processes and improve customer satisfaction.
• Maintain accurate records in our ERP system to track orders, payment status, and other relevant information.
• Analyze and report on order trends to identify areas for improvement in efficiency and service.
• Ensure compliance with internal policies and external regulations throughout the order to cash lifecycle.

Requirements

Join Our Team!

Are you fluent in Dutch and on the lookout for an exciting opportunity to work (remotely) in Bulgaria? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Dutch Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Bulgaria, where you can enjoy a vibrant lifestyle while making a significant impact in customer service.

Your Role:

• Provide exceptional customer support to Dutch-speaking clients, ensuring their inquiries are resolved with professionalism and care.
• Engage with customers through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to deliver high-quality service.
• Collaborate with team members to ensure the timely resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective client communication.
• Strong communication skills with a customer-focused approach.
• Eagerness to learn and adapt to new technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Open to relocating to Bulgaria for this exciting opportunity!

Benefits

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Speaking Appointment Setter to work remotely from beautiful Bulgaria, with a paid relocation package for the right candidate. In this role, you will be essential in establishing connections with potential clients and scheduling appointments for our sales team. If you are goal-oriented and enjoy making new connections, this position is ideal for you!

Key Responsibilities

• Engage with potential Dutch-speaking clients through phone calls and emails to generate leads.
• Present our services effectively and schedule appointments for the sales team.
• Follow up with leads to nurture relationships and confirm scheduled appointments.
• Document all client interactions and maintain organized records in our CRM system.
• Collaborate with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide insights on lead quality and assist in enhancing our outreach strategies.
• Stay updated on industry trends and product knowledge to effectively engage with prospects.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Appointment Setter, with the possibility of remote work from beautiful Bulgaria and a paid relocation package for the selected candidate. This role is perfect for motivated, dynamic individuals who are passionate about engaging with clients and setting appointments for our talented sales team.

Key Responsibilities

• Connect with potential Dutch-speaking clients through phone calls and emails to generate leads.
• Effectively communicate our services and schedule appointments.
• Follow up on leads to cultivate relationships and confirm scheduled appointments.
• Document all client interactions and appointment details accurately in our CRM system.
• Collaborate with the sales team to ensure seamless transitions of scheduled appointments.
• Provide feedback on lead quality and assist in refining our outreach strategies.
• Stay updated on industry trends and product knowledge to engage clients effectively.

Requirements

Mercier Consultancy MD is excited to invite applications for the role of Dutch Speaking Appointment Setter, with the opportunity to work (remotely) in Bulgaria. This position comes with a paid relocation package, making it a perfect opportunity for individuals looking to advance their careers in a dynamic environment while experiencing a new culture. As an Appointment Setter, you will be crucial in establishing connections with potential clients and scheduling appointments for our sales team.

Key Responsibilities

• Reach out to potential clients in the Dutch-speaking market via calls and emails to generate leads.
• Highlight the benefits of our services and successfully schedule appointments.
• Conduct follow-up communications to nurture relationships and confirm appointments.
• Maintain accurate and organized records of all client interactions and scheduled appointments in our CRM system.
• Collaborate closely with the sales team to ensure a smooth transition of booked appointments.
• Provide feedback and suggestions for enhancing lead generation strategies.
• Stay informed about industry trends and product updates to engage prospects effectively.

Requirements

Mercier Consultancy MD is seeking a motivated Dutch Customer Advisor for Smart Home & Appliances to be part of our team in Greece! This is an exciting opportunity for individuals who are passionate about technology and customer service. In this role, you will support customers in understanding and utilizing smart home products, ensuring they have the best experience possible.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients regarding smart home appliances via phone, email, and chat.
• Assist customers with product inquiries, troubleshooting, and technical support.
• Guide customers through the installation and usage of smart home devices to enhance user satisfaction.
• Document interactions with customers in the CRM system, ensuring accurate records of inquiries and solutions provided.
• Collaborate with product teams to relay customer feedback and contribute to service improvements.
• Stay up-to-date with the latest smart home technology trends and products.

Requirements

Join Our Team!

Are you fluent in Slovak and in search of an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic Slovak Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, where you can enjoy a vibrant lifestyle while playing a crucial role in customer service excellence.

Your Role:

• Provide outstanding customer support to Slovak-speaking clients, addressing their inquiries with professionalism and attention to detail.
• Communicate effectively through various channels, including phone, email, and chat.
• Familiarize yourself with our client systems to offer exceptional service.
• Collaborate with your team to ensure efficient resolution of customer issues.

Requirements

• Fluency in Slovak (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, focused on customer satisfaction.
• Eagerness to learn and adapt to new tools and technologies conducive to remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Open to relocating to Greece for this remarkable opportunity!

Benefits

Join Mercier Consultancy MD as a Portuguese-Speaking Financial Customer Expert in Greece! We are thrilled to offer a fully paid relocation opportunity for dynamic individuals looking to advance their careers in the financial services sector. In this role, you will be instrumental in providing top-notch support to our Portuguese-speaking clients, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Assist Portuguese-speaking customers with financial queries via phone, email, and live chat.
• Provide accurate information regarding banking products, services, and account management.
• Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system to maintain accurate records.
• Work closely with internal teams to deliver effective solutions and enhance the customer experience.
• Stay informed about financial regulations and industry trends to provide reliable support to clients.

Requirements

Join Our Team!

Are you fluent in Norwegian and looking for an exciting remote work opportunity from Greece? At Mercier Consultancy MD, we are thrilled to invite a dedicated and enthusiastic Norwegian Speaking Customer Representative to join our team.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to experience a beautiful country while advancing your career in customer support.

Your Role:

• Provide exceptional customer service to Norwegian-speaking clients, addressing inquiries with care and professionalism.
• Communicate effectively through various platforms including phone, email, and chat.
• Quickly learn and navigate our client systems to deliver quality service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Norwegian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a customer-focused approach.
• Willingness to learn new technologies and tools suited for remote work.
• Self-motivated, proactive, and able to adapt to a dynamic environment.
• Open to relocating to Greece for this wonderful opportunity!

Benefits