The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

Mercier Consultancy MD is delighted to present an exciting opportunity for Croatian Speaking Customer Service Representatives for Booking.com. In this role, you will engage with customers in Croatian, providing exceptional support and assistance with their travel and accommodation inquiries. This position is perfect for individuals who are passionate about travel and dedicated to ensuring an outstanding customer experience.

Key Responsibilities

• Manage customer inquiries related to bookings, cancellations, and accommodation services via phone, email, and chat in Croatian.
• Provide accurate information regarding properties, amenities, and travel tips to enhance customer experiences.
• Assist customers with troubleshooting issues related to their bookings and ensure prompt resolutions.
• Handle complaints and feedback professionally, striving to exceed customer expectations.
• Document all customer interactions accurately in the CRM system for effective record-keeping.
• Collaborate with the internal team to improve service delivery and address customer needs effectively.
• Stay informed about travel trends and Booking.com services to provide relevant assistance.

Requirements

Mercier Consultancy MD is delighted to offer a remarkable opportunity for Turkish Speaking Customer Service Professionals to join our team in Sofia, Bulgaria. This position includes a fully paid relocation package, allowing you to embark on an exciting new adventure while building your career. We are seeking dynamic individuals who are committed to delivering outstanding customer service in a multicultural environment.

Key Responsibilities

• Provide excellent customer support in Turkish, efficiently addressing inquiries and resolving issues.
• Manage customer complaints professionally to ensure satisfaction and loyalty.
• Accurately log customer interactions in our CRM system for seamless follow-ups.
• Collaborate with team members to foster a supportive and effective working atmosphere.
• Stay updated on our products and services to provide knowledgeable assistance to customers.
• Engage in continuous training to improve skills and enhance service delivery.

Requirements

Join Our Team!

Are you fluent in German and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a dedicated and enthusiastic German Speaking Customer Representative with the added benefit of paid relocation to Greece!

This position allows you to embrace a vibrant lifestyle in Greece while making a meaningful impact in our customer service operations.

Your Role:

• Provide exceptional customer support to German-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Effectively communicate through various channels, including phone, email, and chat.
• Become proficient in our client systems to deliver high-quality service and solutions.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

Mercier Consultancy MD is excited to announce an excellent opportunity for a Dutch/Flemish Speaking Sales Representative who is interested in a remote position with the option of relocation to beautiful Bulgaria. We are looking for enthusiastic individuals fluent in Dutch or Flemish, passionate about sales and customer engagement. In this role, you will be responsible for promoting our client’s innovative products and services, contributing to their growth while working from the comfort of your home or in a picturesque Bulgarian setting.

Key Responsibilities

• Establish and build strong relationships with potential clients through proactive outreach, primarily via phone and email.
• Communicate effectively the unique value propositions of our client’s offerings to facilitate customer decision-making.
• Achieve and exceed individual sales targets while driving overall team success.
• Engage in market research to understand customer needs and identify new sales opportunities.
• Collaborate with marketing and customer support teams to ensure an excellent customer experience.
• Participate in training and development programs to improve sales skills and product knowledge.

Requirements

Join Our Team!

Are you fluent in Dutch or Flemish and looking for an exciting opportunity to work remotely while relocating to Greece? At Mercier Consultancy MD, we are thrilled to announce an opening for a Dutch/Flemish Speaking Customer Representative with the added benefit of relocation assistance.

This unique position not only allows you to enhance your career but also invites you to experience the vibrant lifestyle of Greece!

Your Role:

• Deliver exceptional customer support to Dutch and Flemish-speaking clients, addressing their inquiries with professionalism and thoroughness.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient in our client systems to provide timely and high-quality service.
• Collaborate with team members to ensure prompt resolutions of customer issues.

Requirements

Join Our Team!

Are you fluent in Dutch or Flemish and seeking an exciting opportunity to work remotely with the added benefit of relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative.

This position offers exciting career prospects while enabling you to experience the beautiful lifestyle of Greece through our relocation package.

Your Role:

• Provide excellent customer support to Dutch/Flemish-speaking clients, ensuring inquiries are handled with care and professionalism.
• Communicate effectively through various channels, such as phone, email, and chat.
• Become proficient with our client systems to deliver efficient and high-quality service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Dutch or Flemish (both written and spoken) is crucial for effective communication with clients.
• Strong communication skills paired with a commitment to customer satisfaction.
• Willingness to learn and adapt to new tools and technologies suitable for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Willingness to relocate to Greece as part of this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Dutch or Flemish and looking for an exciting opportunity to work remotely from Greece? Mercier Consultancy MD is thrilled to announce that we are recruiting a dedicated and enthusiastic Dutch/Flemish Speaking Customer Representative to join our team.

This position includes the incredible benefit of relocation to Greece, offering you a chance to experience a vibrant culture while providing exceptional customer service.

Your Role:

• Deliver outstanding customer support to Dutch/Flemish-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Utilize various communication channels including phone, email, and chat to assist customers.
• Become proficient with our client systems to provide accurate and efficient solutions.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements