Mercier Consultancy MD is excited to offer a rewarding opportunity for French Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and eager to provide exceptional service, this role is for you. You'll be engaging with customers to help them understand renewable energy solutions while ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products, services, and initiatives via phone, email, and chat in French.
• Educate customers on energy efficiency programs, benefits of renewable energy options, and how to make informed choices.
• Assist customers with account management, service inquiries, and troubleshooting any issues.
• Document all customer interactions accurately per regulatory compliance in our CRM system.
• Collaborate with technical teams to resolve issues and enhance the overall customer experience.
• Stay informed on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for French Speaking Customer Service Representatives in the Media & Entertainment industry. This role is perfect for individuals who are passionate about media and entertainment and are eager to assist customers in navigating their services. As a customer service representative, you will engage with clients in French, providing exceptional support and ensuring a memorable experience.

Key Responsibilities

• Respond to customer inquiries regarding media services, subscriptions, and entertainment options via phone, email, and chat in French.
• Assist customers with account management, including modifications to subscriptions and addressing service issues.
• Provide detailed information about new releases, services, promotions, and features available in the media and entertainment sector.
• Efficiently resolve customer complaints to ensure complete satisfaction.
• Document customer interactions meticulously for future reference and follow-up.
• Collaborate with internal teams to improve service delivery and fulfill customer needs.
• Keep abreast of the latest industry trends and company offerings to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the healthcare industry. This position is ideal for individuals who are passionate about healthcare and dedicated to providing exceptional support to clients. As a representative, you will assist customers with their healthcare inquiries in French, contributing to a positive and supportive experience.

Key Responsibilities

• Manage customer inquiries related to healthcare services, insurance, and medical products via phone, email, and chat in French.
• Provide comprehensive information regarding services, appointment scheduling, and eligibility requirements.
• Assist customers with claims processing, account management, and resolving any issues that arise.
• Document all interactions accurately in the CRM system to ensure continuity of care.
• Work collaboratively with healthcare professionals and internal teams to address customer needs effectively.
• Stay informed about healthcare regulations, policies, and industry trends to provide accurate and helpful assistance.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the finance industry. This role is ideally suited for individuals who possess a strong foundation in customer service and have a keen interest in financial products and services. As a representative, you will assist clients in navigating their financial inquiries while providing exceptional service in French.

Key Responsibilities

• Address customer inquiries related to financial services, account management, and investment products via phone, email, and live chat in French.
• Provide guidance on account setup, transactions, and financial regulations.
• Assist customers with issues related to billing, payments, and service inquiries.
• Resolve customer complaints promptly and professionally, ensuring a positive customer experience.
• Maintain accurate documentation of customer interactions and transactions in the CRM system.
• Collaborate with internal teams to provide customers with the most accurate and timely information.
• Stay informed about financial trends and product offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for French Speaking Customer Service Representatives in the Energy (Oil & Gas) industry. This role is ideal for individuals who are eager to provide excellent customer support within a dynamic sector. As a representative, you will assist clients with a range of inquiries related to energy services, while ensuring clear and effective communication in French.

Key Responsibilities

• Respond to customer inquiries regarding energy services, pricing, and account management via phone, email, and chat in French.
• Provide information on energy supply options, contracts, and regulatory guidelines.
• Assist customers with account setup, billing issues, and service inquiries.
• Resolve customer complaints efficiently and ensure a satisfactory outcome.
• Document all customer interactions accurately in our CRM system for compliance and future reference.
• Work closely with operational teams to provide real-time updates and solutions to customer issues.
• Stay informed about industry developments and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives in the Education & E-Learning industry. This position is ideal for individuals who are passionate about education and technology and are eager to help students and educators navigate e-learning platforms. As a customer service representative, you will assist users in French, ensuring they have a seamless and enriching experience with our educational services.

Key Responsibilities

• Handle customer inquiries related to educational programs, e-learning platforms, and resources via phone, email, and chat in French.
• Assist students and educators with account management, technical support, and platform navigation.
• Provide accurate information regarding course offerings, enrollment processes, and features available on the e-learning platform.
• Resolve customer complaints and technical issues promptly to ensure user satisfaction.
• Maintain accurate records of customer interactions and feedback in the CRM system.
• Collaborate with instructional teams to enhance service delivery and improve customer experiences.
• Stay informed about industry trends and updates in e-learning to provide relevant assistance to users.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for French Speaking Customer Service Representatives in the Banking industry. This role is perfect for individuals who are passionate about finance and customer service. As a part of our team, you will assist customers with their banking inquiries, providing them with the information and support they need to manage their financial services effectively in French.

Key Responsibilities

• Handle customer inquiries regarding banking products, services, account management, and transactions via phone, email, and chat in French.
• Provide detailed information on account features, interest rates, and service fees.
• Assist customers with online banking, wire transfers, and troubleshooting issues with their accounts.
• Resolve customer complaints and issues promptly while ensuring a high level of satisfaction.
• Document all customer interactions accurately in the CRM system following compliance guidelines.
• Collaborate with internal teams to enhance service delivery and address customer needs effectively.
• Stay updated on banking regulations, products, and services to provide accurate information to customers.

Requirements

At Zyte, we eat data for breakfast and you can eat your breakfast anywhere and work for Zyte. Founded in 2010, we are a globally distributed team of over 250 Zytans working from over 28 countries who are on a mission to enable our customers to extract the data they need to continue to innovate and grow their businesses. We believe that all businesses deserve a smooth pathway to data

For more than a decade, Zyte has led the way in building powerful, easy-to-use tools to collect, format, and deliver web data, quickly, dependably, and at scale. And today, the data we extract helps thousands of organizations make smarter business decisions, secure competitive advantage, and drive sustainable growth. Today, over 3,000 companies and 1 million developers rely on our tools and services to get the data they need from the web.

We are looking for an Account Manager to come and join our team, you will work closely with internal functions (Finance, Project Management, Legal, Professional Services) to execute account retention and growth strategies for Zyte’s strategic accounts.  

Customer satisfaction, business retention, and portfolio growth are the key drivers of success for this position. 

Requirements

Roles & Responsibilities:

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Finance industry, based in Sofia. If you have a passion for finance and possess strong communication skills, this role is perfect for you. You will be responsible for assisting clients with their financial inquiries, providing excellent support in French while ensuring compliance with industry regulations.

Key Responsibilities

• Manage customer inquiries related to financial products and services via phone, email, and chat in French.
• Provide detailed information on account management, loan products, and investment options.
• Assist customers with account setups, transactions, and resolving issues promptly.
• Document all customer interactions accurately in the CRM system, adhering to company policies.
• Collaborate with financial advisors and other departments to enhance service delivery.
• Stay informed about changes in financial regulations and products to provide accurate information to clients.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the German market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe