At Motia, we’re not just about Fuel Cards we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job.

With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

As a Customer Relationship Manager, you will be part of a team responsible for the development and maintenance of our existing portfolio of customers. Maximising customer loyalty and profitability. You will work with our customers to match their needs with our wide range of fleet products and services, primarily our exciting new Electric Vehicle (EV) products and solutions.

Please note this position is based at our Lawnswood office in North Leeds (LS16 6QY).

Duties and Responsibilities

Mercier Consultancy MD is thrilled to present an opportunity for French Speaking Customer Service Representatives for a leading FinTech company located in Athens, Greece. This role is ideal for those who are passionate about financial technology and dedicated to providing outstanding customer support. As part of the team, you will assist clients in navigating our services, ensuring a smooth and informative experience in French.

Key Responsibilities

• Respond to customer inquiries regarding FinTech products and services via phone, email, and chat in French.
• Assist customers with account management, transactions, and issue resolution.
• Provide clear explanations of payment processes, app functionalities, and financial services.
• Document customer interactions accurately and ensure follow-up on outstanding issues.
• Work closely with technical teams to address and resolve customer challenges efficiently.
• Stay informed about industry developments and updates to enhance service delivery.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for French Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who have a passion for the automotive industry and are adept at providing exceptional customer support. As a customer service representative, you will assist clients in French, helping them navigate inquiries related to automotive products and services.

Key Responsibilities

• Handle customer inquiries regarding automotive products, service scheduling, warranties, and technical support via phone, email, and chat in French.
• Provide detailed information about vehicle features, specifications, and available options.
• Assist customers with order tracking, account management, and resolving concerns.
• Document customer interactions accurately in the CRM system, ensuring quality service and follow-up.
• Collaborate with technical support and sales teams to deliver comprehensive solutions to customer inquiries.
• Stay informed about the latest automotive trends and company offerings to effectively assist customers.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for Spanish Speaking Customer Service Representatives based in Greece. This role comes with a fully paid relocation package, making it a perfect opportunity for individuals looking to embrace a new adventure while developing their career in customer service. You will be responsible for assisting clients in Spanish, ensuring that their inquiries are handled with care and professionalism.

Key Responsibilities

• Provide exceptional customer service to clients through phone, email, and chat in Spanish.
• Assist customers with inquiries related to products, services, and account management.
• Resolve customer complaints and issues efficiently while ensuring satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with various internal teams to enhance customer experience and service delivery.
• Stay up-to-date with company products, services, and industry trends to provide accurate information.

Requirements

Mercier Consultancy MD is seeking a dedicated Polish Speaking Gaming Support Specialist! This unique role invites you to provide exceptional gaming support to Polish-speaking customers while enjoying the opportunity for paid relocation to the vibrant city of Sofia, Bulgaria. If you have a passion for gaming and a drive to help others, we want you on our team!

Key Responsibilities

• Provide stellar customer service in Polish through email correspondence.
• Assist gamers with inquiries regarding gameplay, account management, and technical support.
• Troubleshoot and resolve issues swiftly to enhance customer satisfaction.
• Document all customer interactions accurately and contribute to service improvement efforts.
• Collaborate with development teams to relay player feedback and suggest game enhancements.
• Stay updated on the latest gaming trends to provide informed support.

Requirements

Mercier Consultancy MD is looking for a passionate Polish Speaking Gaming Support Specialist to join our team! This exciting role offers the opportunity to provide outstanding support to Polish-speaking gamers while enjoying paid relocation to the vibrant city of Sofia, Bulgaria. If you have a love for gaming and a knack for helping others, we want to hear from you!

Key Responsibilities

• Deliver excellent customer service in Polish, responding to inquiries through email.
• Assist gamers with gameplay questions, account management, and technical support issues.
• Troubleshoot and resolve player problems efficiently to enhance the gaming experience.
• Document customer interactions thoroughly and provide feedback for service improvements.
• Collaborate with development teams to relay player insights and contribute to game enhancements.
• Stay updated on gaming trends and new product releases to provide knowledgeable support.

Requirements

Mercier Consultancy MD is pleased to announce an opening for Spanish Speaking Customer Service Representatives for a leading tech company based in Greece. This exciting role is perfect for individuals who are enthusiastic about technology and customer support. As a customer service representative, you will engage with clients in Spanish, helping them navigate tech products and services to enhance their experience.

Key Responsibilities

• Respond to customer inquiries related to tech products and services via phone, email, and chat in Spanish.
• Provide detailed support and guidance on technical issues, account management, and service inquiries.
• Assist customers with troubleshooting and product feature explanations.
• Document customer interactions accurately in the CRM system for efficient follow-up.
• Collaborate with internal teams, including technical support and product development, to resolve customer issues.
• Stay updated on the latest technology trends and product knowledge to provide current information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an excellent opportunity for Portuguese Speaking Customer Service Representatives for a leading tobacco company based in Greece. This position is ideal for individuals who are dedicated to providing exceptional customer support while communicating in Portuguese. As a Customer Service Representative, you will assist customers with their inquiries, ensuring they receive the information they need in a professional and efficient manner.

Key Responsibilities

• Manage customer inquiries related to tobacco products, brand information, and regulatory questions via phone, email, and chat in Portuguese.
• Provide accurate information on product availability, promotions, and company policies.
• Assist customers with order tracking, account management, and any service-related issues.
• Resolve customer complaints promptly and professionally, ensuring a positive experience.
• Document all customer interactions accurately in our CRM system.
• Collaborate with internal teams to enhance service delivery and support company initiatives.
• Stay updated on industry regulations, tobacco products, and market trends to provide relevant information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an outstanding opportunity for a Polish Player Support Specialist for Riot Games, based in the dynamic city of Sofia, Bulgaria. This role is tailor-made for individuals who are passionate about gaming and eager to enhance the player experience. As a key member of the support team, you will engage with Polish-speaking players, addressing their questions and concerns while providing exceptional support for Riot Games’ titles.

Key Responsibilities

• Provide excellent player support to Polish-speaking customers through various channels, including chat, email, and phone.
• Assist players with inquiries related to game features, technical issues, and account management.
• Quickly and effectively resolve player issues to ensure a positive gaming experience.
• Document interactions and feedback thoroughly to support continuous improvement in service quality.
• Collaborate with game developers and community management to share player insights and concerns.
• Stay informed about game updates, features, and industry trends to offer knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives for a leading finance company located in Athens, Greece. This role is perfect for individuals who are eager to help clients with their financial inquiries and are dedicated to delivering outstanding customer service. As a representative, you will engage with customers in Greek to assist them with a wide range of financial products and services.

Key Responsibilities

• Handle customer inquiries related to financial services and products, including account management, loan applications, and investment options via phone, email, and chat in Greek.
• Provide accurate information and guidance to customers, ensuring a clear understanding of financial processes and policies.
• Assist customers in resolving issues or discrepancies with their accounts and financial transactions.
• Document all customer interactions in the CRM system for effective record-keeping and follow-up.
• Collaborate with internal teams to address customer concerns and enhance service delivery.
• Stay updated on financial regulations, products, and market trends to provide relevant information to customers.

Requirements