account management

Polish Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the vibrant Social Media industry. This role is perfect for individuals who are not only passionate about social media but also dedicated to providing top-notch customer support. You will engage with users, assist them with their inquiries, and ensure they have a seamless experience while navigating our platforms.


Key Responsibilities

  • Manage customer inquiries related to social media features, account management, and troubleshooting via phone, email, and chat in Polish.
  • Provide users with clear information on platform policies, privacy concerns, and best practices.
  • Assist in resolving account issues and facilitate the recovery of locked or compromised accounts.
  • Document customer interactions accurately to maintain comprehensive records.
  • Collaborate with technical teams to escalate and resolve complex issues effectively.
  • Stay updated on social media trends and platform updates to provide current information to users.

Requirements

Job Skills

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Polish Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce a vacancy for Polish Speaking Customer Service Representatives in the Media & Entertainment industry. This position is perfect for individuals who are enthusiastic about media content and are dedicated to providing exceptional support to our clients. As a representative, you will assist customers in navigating our services while communicating effectively in Polish, ensuring they have an enjoyable experience.


Key Responsibilities

  • Handle customer inquiries related to media and entertainment services, content subscriptions, and account management via phone, email, and chat in Polish.
  • Provide guidance on service features, help troubleshoot technical issues, and address customer concerns.
  • Assist customers with setting up accounts, managing subscriptions, and resolving billing inquiries.
  • Document customer interactions accurately and follow through on outstanding issues.
  • Collaborate with various teams to enhance the quality of service provided to customers.
  • Stay updated on the latest media trends and platform developments to inform and engage customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for Polish Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for finance and a commitment to providing outstanding customer service. In this position, you will assist clients in navigating financial products and services while effectively communicating in Polish, ensuring a seamless and positive customer experience.


Key Responsibilities

  • Manage customer inquiries regarding financial services, products, and account management via phone, email, and chat in Polish.
  • Provide clear and accurate information on banking products, investment options, and loan services.
  • Assist customers with account issues, transactions, and general financial advice.
  • Resolve customer complaints and concerns promptly to maintain high satisfaction levels.
  • Document all customer interactions accurately within our CRM platform.
  • Collaborate with other departments to ensure comprehensive support for customers.
  • Stay updated on financial regulations and products to provide informed assistance.

Requirements

Job Skills

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Polish Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is delighted to introduce an opportunity for Polish Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This role is ideal for individuals who are passionate about energy solutions and are committed to providing exceptional customer support. You will assist clients in navigating their inquiries, ensuring a seamless experience in this vital industry.


Key Responsibilities

  • Handle customer inquiries related to oil and gas products and services through phone, email, and chat in Polish.
  • Provide information regarding service options, pricing, and regulatory compliance.
  • Assist customers with account management and troubleshoot service-related issues.
  • Document all customer interactions accurately in the system for future reference.
  • Collaborate with technical teams to effectively resolve inquiries and enhance service delivery.
  • Stay updated on product features and industry trends to provide relevant information to customers.

Requirements

Job Skills

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Polish Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opportunity for Polish Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about education and helping others navigate their learning journeys. As a representative, you will be instrumental in providing exceptional support to students, educators, and parents, ensuring they have access to the tools and resources they need in Polish.


Key Responsibilities

  • Manage customer inquiries related to e-learning platforms, course offerings, and educational resources via phone, email, and chat in Polish.
  • Offer guidance and assistance with student account management, enrollment processes, and technical issues.
  • Provide accurate information about course content, pricing, and promotional offerings.
  • Document customer interactions meticulously to ensure accurate record-keeping.
  • Collaborate with educational teams to help resolve inquiries and improve user experience.
  • Stay informed about educational trends and updates in e-learning to provide relevant support.

Requirements

Job Skills

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Nordic Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Nordic Speaking Customer Service Representatives in the finance industry. This is an incredible opportunity for individuals who are passionate about providing outstanding service and support in a fast-paced financial environment. You will assist clients across multiple Nordic languages, ensuring they receive the guidance and information needed regarding their financial inquiries.


Key Responsibilities

  • Respond to customer inquiries about financial products, services, and account management via phone, email, and chat in the relevant Nordic languages.
  • Provide accurate information regarding account status, transactions, and financial regulations.
  • Assist clients with troubleshooting issues related to their accounts or services.
  • Document all customer interactions meticulously within our CRM system.
  • Collaborate with finance and compliance teams to ensure customer requirements are met efficiently.
  • Stay updated on financial industry trends and changes in policies to provide timely assistance.

Requirements

Job Skills

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German Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for German Speaking Customer Service Representatives in the finance industry. This role is perfect for individuals who thrive on providing excellent service and possess a keen understanding of financial products and services. As a representative, you will assist clients with their financial inquiries and provide insightful guidance while ensuring a positive customer experience.


Key Responsibilities

  • Manage customer inquiries regarding financial services, products, and accounts via phone, email, and live chat in German.
  • Provide accurate information on account management, loan options, and investment services.
  • Assist clients in understanding their financial statements, transactions, and fees.
  • Resolve client issues and complaints in a timely and professional manner.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Work closely with finance teams to ensure customers receive timely and relevant information.
  • Stay informed about financial regulations and products to better assist customers.

Requirements

Job Skills

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Dutch Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Dutch Speaking Customer Service Representatives in the finance industry. This role is an excellent opportunity for individuals who have a passion for customer service and are skilled in providing financial product information and support. As a key member of our team, you will assist clients with their inquiries and ensure they receive top-notch service in navigating their financial needs.


Key Responsibilities

  • Handle customer inquiries related to financial products and services, including account management and transaction questions, via phone, email, and chat in Dutch.
  • Provide clear explanations of products, services, and policies to clients.
  • Assist customers in resolving account issues and facilitate necessary follow-ups.
  • Document customer interactions accurately within our CRM system to maintain comprehensive records.
  • Work with compliance and risk management teams to ensure adherence to regulations and policies.
  • Stay abreast of developments in the financial industry to provide informed assistance.

Requirements

Job Skills

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Nordic Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Nordic Speaking Customer Service Representatives in the telecommunications industry. If you are a customer-oriented individual with a passion for technology and communication, this role is tailored for you. You will provide vital support to customers, assisting them with inquiries about telecommunications products and services in their native Nordic languages.


Key Responsibilities

  • Handle customer inquiries related to telecommunications services, including plans, devices, and troubleshooting, through phone, email, and live chat in Nordic languages.
  • Provide clear and accurate information regarding service offerings, pricing, and terms of service.
  • Assist customers with account management, activation, and changes to their services.
  • Resolve customer complaints and technical issues promptly, ensuring high satisfaction rates.
  • Document customer interactions and feedback in the customer relationship management (CRM) system.
  • Collaborate with technical and operational teams to enhance customer experience.
  • Stay updated on telecommunications advancements and company offerings to assist customers effectively.

Requirements

Job Skills

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Nordic Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Nordic Speaking Customer Service Representatives in the thriving Social Media industry. This role offers a unique opportunity for individuals who are passionate about social media and enjoy providing exceptional customer support. You will assist users in navigating their social media experiences, addressing their inquiries, and helping them maximize their engagement on these platforms—all while communicating in Nordic languages.


Key Responsibilities

  • Handle customer inquiries related to social media features, functionalities, and troubleshooting via phone, email, and chat in Nordic languages.
  • Provide guidance on best practices for using social media platforms effectively.
  • Assist users in resolving issues related to account management, content creation, and user engagement.
  • Document customer interactions accurately to ensure seamless follow-up and support.
  • Collaborate with product teams to relay user feedback and enhance service quality.
  • Stay updated on the latest social media trends to provide relevant information to users.

Requirements

Job Skills

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