Mercier Consultancy MD is pleased to announce an opening for French Speaking Customer Service Representatives for a leading Fintech company based in Greece. This position is perfect for individuals who are enthusiastic about financial technology and are committed to delivering exceptional customer experiences. In this role, you will engage with clients in French, assisting them with inquiries related to fintech services, products, and account management.

Key Responsibilities

• Manage and respond to customer inquiries regarding fintech services via phone, email, and chat in French.
• Provide detailed information about product features, functionalities, and financial services.
• Assist customers with account setup, troubleshooting, and transaction-related inquiries.
• Resolve customer complaints and issues efficiently, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal teams to enhance service delivery and improve customer experiences.
• Stay informed about industry regulations, trends, and updates to provide accurate assistance.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a leading Social Media Company based in Greece. This position is perfect for individuals who are enthusiastic about social media and passionate about assisting users in navigating their online experiences. In this role, you will support Dutch-speaking clients, providing guidance and information regarding their social media inquiries.

Key Responsibilities

• Respond to customer inquiries in Dutch related to social media account management, features, and policies via phone, email, and live chat.
• Assist customers with issues regarding account setup, content guidelines, and troubleshooting technical problems.
• Provide accurate and timely information on platform updates, features, and best practices.
• Resolve customer complaints and any operational issues efficiently and effectively.
• Document customer interactions thoroughly and accurately in the CRM system.
• Work collaboratively with internal teams to improve customer satisfaction and service delivery.
• Stay informed about social media trends and platform changes to enhance the customer experience.

Requirements

Do you want the challenge — and the reward — of building your own book of business?

At Keycafe, we’re looking for an Account Executive who thrives on creating new opportunities, closing deals, and owning an entire territory or industry segment. This isn’t account management or order processing — it’s a chance to be entrepreneurial inside a growing SaaS/IoT company and essentially build a business of your own.

What You’ll Do

• Own a market — you will be focused on the UAE / Middle East market, and you’ll be responsible for growing our top segments as if it were your own business.
• Run high-impact demos that clearly show prospects how our SmartBox product solves their operational challenges.
• Drive the full sales cycle: prospecting, outreach, demos, negotiation, and close.
• Experiment and adapt — try new outreach methods, refine your pitch, and find creative ways to break through.
• Collaborate across teams to ensure smooth handoffs and long-term customer success.

Why Join Keycafe

Join the team at Mercier Consultancy MD as a Swedish Speaking Customer Support Agent specializing in the iGaming sector, with a fantastic opportunity for relocation included to Greece! This role is perfect for individuals passionate about customer service and the gaming industry. You will assist Swedish-speaking clients, providing them with top-tier support while enhancing their gaming experience with our platform.

Key Responsibilities

• Deliver exceptional customer support to Swedish-speaking clients via phone, email, and live chat.
• Assist customers with inquiries regarding account management, game rules, promotions, and technical issues.
• Resolve customer complaints and concerns efficiently while ensuring a high level of satisfaction.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams to address and escalate any complex issues that arise.
• Stay updated on industry trends, gaming regulations, and company policies to provide informed support.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Greek Speaking Customer Service Agent at a prestigious financial company located in Athens. In this office-based role, you will be responsible for delivering outstanding support to our Greek-speaking clients, ensuring their needs are met with professionalism and efficiency.

Responsibilities

• Assist Greek-speaking customers in person and via phone, email, and chat, addressing inquiries related to financial products and services.
• Provide detailed information on account management, transactions, and service offerings.
• Handle customer complaints and resolve issues promptly to ensure high levels of customer satisfaction.
• Document customer interactions accurately in the CRM system to track inquiries and feedback.
• Collaborate with team members to enhance the customer experience and propose improvements.
• Stay updated on company offerings, financial regulations, and industry trends to provide informed support.

Requirements

🌟 Join the dynamic team at Mercier Consultancy MD as a Dutch Speaking Customer Service Representative for Booking.com! If you're passionate about travel, love helping others, and want the flexibility of working remotely from beautiful Greece, this is the perfect opportunity for you!

What You'll Do:

• Engage with customers in Dutch, providing top-notch support for their travel inquiries, bookings, and experiences.
• Assist users with account management, booking modifications, and resolving any issues they might encounter.
• Deliver clear, engaging information on destinations, accommodations, and local attractions to create memorable travel experiences.
• Handle feedback and escalate issues to ensure a high level of customer satisfaction.
• Maintain accurate records of customer interactions and ensure smooth communication in our CRM system.
• Collaborate with team members to share insights and enhance service quality.

Requirements

On behalf of our client, we are currently recruiting for an SaaS Platforms Administrator, responsible for the configuration, administration, support and optimization of the Group’s SaaS platforms and internal IT systems. The role combines technical system administration with IT knowledge, ensuring that all business applications are secure, integrated and performing optimally. This position supports business continuity, user productivity, and digital transformation initiatives across the Group.

Key Responsibilities

HSO is a Business Transformation Partner with deep industry expertise and global reach. We leverage the full power of the Microsoft Cloud to help organisations modernise operations, adopt data-driven intelligent automation, deliver real-time insights, and accelerate digital impact. By utilising Dynamics 365, Power Platform, Azure, Microsoft 365, AI/Copilot and Data & AI capabilities, HSO empowers organisations to innovate faster, improve how their people work, and enhance citizen and customer experiences.

Founded in 1987, HSO has more than 2,500 professionals across Europe, North America, and Asia. We are one of the world’s top Microsoft business applications and cloud transformation partners, and a proud member of Microsoft’s elite Inner Circle, representing the top 1% of partners worldwide.

We specialise in sectors such as Public Sector, Retail, Manufacturing, Professional Services, and Financial Services. As an award-winning partner, HSO has been recognised as the global winner of the Microsoft Partner of the Year Award for D365 Finance, and a Finalist for D365 Sales & Marketing. We have also been ranked among the Best Companies to Work For, reflecting our culture of care, innovation, and growth.

At HSO, we are large enough to deliver enterprise-scale transformation, yet small enough to care. Our culture encourages entrepreneurship, collaboration, and personal development — where your voice is heard, and your impact is felt.

Mercier Consultancy MD is excited to announce a vacancy for a Dutch Speaking Customer Service Agent at MCP. In this role, you will be the frontline representative for our Dutch-speaking customers, providing them with top-tier support and service that reflects the company's dedication to excellence.

Responsibilities

• Support Dutch-speaking customers through various communication channels, including phone, email, and chat, addressing their inquiries and assisting them with product-related questions.
• Deliver prompt and accurate information about products, services, and account management while ensuring a smooth customer experience.
• Resolve customer complaints efficiently while maintaining a positive and professional demeanor.
• Record and document interactions in the CRM system to track customer feedback and service quality.
• Collaborate with team members to enhance processes and improve overall customer service.
• Stay informed about the latest products, promotions, and updates to better assist customers.

Requirements

Join Mercier Consultancy MD as a Portuguese-Speaking Financial Customer Expert in Greece! We are thrilled to offer a fully paid relocation opportunity for dynamic individuals looking to advance their careers in the financial services sector. In this role, you will be instrumental in providing top-notch support to our Portuguese-speaking clients, helping them navigate their financial inquiries with ease.

Key Responsibilities

• Assist Portuguese-speaking customers with financial queries via phone, email, and live chat.
• Provide accurate information regarding banking products, services, and account management.
• Resolve customer issues promptly and professionally, ensuring a high level of satisfaction.
• Document all customer interactions in the CRM system to maintain accurate records.
• Work closely with internal teams to deliver effective solutions and enhance the customer experience.
• Stay informed about financial regulations and industry trends to provide reliable support to clients.

Requirements