Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Community Strategy & Operations Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Conduct follow-up calls
• Handle operational conflicts and issues, by investigating and resolving conflicting situations
• Engage top performers to identify best practices and replicate successful methods within the community
• Coordinate scheduling by matching confirmed photoshoots with available photographers through calls, or emails
• Manage photographer performance by providing feedback, retraining, and follow-up primarily via calls
• Address rule compliance issues, escalating cases when necessary

What you need to succeed in this role:

Kickstart your career in recruitment with Mercier Consultancy MD! We are offering a unique opportunity for aspiring recruiters to become Freelance Recruiters with no prior experience needed. Join us for comprehensive training in Budapest and unlock your potential while working remotely from anywhere in the world!

Your Journey Starts Here:

• Engage in hands-on training that will equip you with the essential skills needed for successful recruiting.
• Learn the ins and outs of candidate sourcing, interviewing techniques, and relationship building.
• Discover how to connect with talented individuals, guiding them through their career journey with confidence.
• Collaborate with seasoned recruiters and hiring managers to understand the needs of various roles.
• Participate in the entire recruitment cycle, from crafting job postings to extending job offers.
• Stay current with the latest recruitment trends and best practices, applying your newfound knowledge.
• Contribute ideas to improve our recruitment strategies and enhance the overall candidate experience.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails;
• Escalating complex cases to the internal T2 team;
• Assisting customers with onboarding;
• Handling billing refunds;
• Build strong and lasting customer relationships;
• Keep up with evolving tools and technology;
• Handle sensitive customer data with care and security;
• Apply the latest and greatest customer happiness practices;
• Maintain deep understanding of client solutions and meet KPI;
• Communicate with developers and cross-functional specialists.

What you need to succeed in this role:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding customer support via chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

AI Solution Engineer (Product Owner Focus)

Full-time | On-site

Location: San Francisco, CA

We are a rapidly growing AI enterprise focused on empowering businesses to deploy conversational, AI-powered phone agents at scale. We are looking for a unique individual to join us as an AI Solution Engineer. This role is a hybrid of Solutions Engineering and Product Management, where you will effectively become the product owner of each customer's onboarding journey.

You will own the end-to-end implementation for new enterprise customers, ensuring they rapidly achieve a fully functional, high-impact AI-driven solution. You will blend deep technical expertise with strong product thinking to translate business goals into tangible, measurable AI experiences.

What You'll Do:

Head of Growth - Institutional On-Chain Liquidity Layer

Location: Remote - US - Would consider South America or Canada + Preference for onsite/hybrid in LA

Compensation: $200K - $225K

We are a venture-backed on-chain financial infrastructure company building the liquidity layer for the tokenized economy, backed by leading investors. Our flagship protocol, deployed across multiple chains, connects tokenized real-world assets (RWAs) and high-quality stablecoins to enable 24/7, real-time, compliant capital movement for institutions. Live in production with partners including major global asset managers, we are seeking our first dedicated Head of Growth to own institutional and DeFi adoption and turn product-market fit into repeatable revenue.

Reporting directly to the Founder/CEO, you will be the core GTM leader, responsible for building the revenue engine across enterprise sales, strategic partnerships, and ecosystem development globally. This is a highly hands-on role where you will define the strategy, own the pipeline and forecast, design scalable playbooks, and close lighthouse deals across exchanges, stablecoin issuers, asset managers, and corporate treasuries.

Key Responsibilities:

Quantitative Trading & Market Microstructure Specialist - High-Performance DEX

Location: Remote - Global (Preference for candidates based in: Lisbon, Portugal / UAE / Switzerland / Singapore / Hong Kong / Brazil / USA / UK / Spain / Canada / France / Germany / Greece)

Compensation: $180K - $220K

We are building a high-performance blockchain operating system that fundamentally redefines what's possible on Ethereum by prioritizing unparalleled throughput, decentralization, and security. We are now expanding the team for O2, a new, early-stage project: a next-generation decentralized exchange (DEX) running on our modular execution layer. Designed as a Central Limit Order Book (CLOB), our goal is to build the fastest DEX ever constructed, leveraging parallel execution to unlock high-frequency trading efficiency fully on-chain.

You will play a foundational role, leveraging your expertise in market making and quantitative trading to model, simulate, and optimize the market behavior of our core CLOB protocol. This is a highly hands-on role where you will design and test trading strategy logic, build simulation frameworks, and collaborate with engineering and research to inform critical protocol-level design decisions.

Key Responsibilities:

Creative Marketer - Next-Generation Layer-1 Blockchain

Location: Paris (Hybrid)

Compensation: $80K - $105K

We are a well-funded startup building a next-generation base layer blockchain designed to unlock customizability, scalability, and privacy by combining native proof verification directly into the protocol. Fueled by a $3.4M investment from top-tier venture capitalists, we are looking for a resourceful, creative marketer with a hacker mindset to amplify our brand voice and drive aggressive growth in the blockchain space.

This role is for an action-oriented, highly autonomous builder who thrives on experimentation and driving measurable outcomes. You will be responsible for end-to-end marketing execution, managing high-impact campaigns, and creating engaging content across all channels to grow our reach and mindshare.

Key Responsibilities:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a L2 Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do: