About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan and Singapore, while we are currently opening a new office in India. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for a highly skilled Senior IT System Engineer to join our Digital Services team. In this role, you will act as the primary technical advisor and main point of contact for customers, combining senior system integration expertise with service management responsibilities. You will ensure seamless service delivery, technical excellence, and high levels of customer satisfaction.

In this role you will:

About us

Navarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, UAE, Japan, Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized software and services that we develop in-house.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing?

We are looking for a highly skilled Senior IT System Engineer to join our Digital Services team. In this role, you will act as the primary technical advisor and main point of contact for customers, combining senior system integration expertise with service management responsibilities. You will ensure seamless service delivery, technical excellence, and high levels of customer satisfaction.

In this role you will:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to contribute not only to service excellence but also to the company’s growth and expansion?
Join our team as a Business Growth Specialist and play a key role in identifying new opportunities, building strong client relationships, and driving revenue.

In this role, you will work closely with the leadership team, including our Chief Growth Officer,   and take ownership of the full business development cycle — from first contact to closing deals. You’ll combine strategic thinking with hands-on execution, leveraging market insights, AI tools, and strong communication skills to deliver results.

If you enjoy fast-paced environments, ownership, and turning opportunities into measurable growth — let’s see what it takes 💛

What you will do:

Join Mercier Consultancy MD as a Customer Care Specialist with Dutch for a prominent Tourism Company in Greece! This is an incredible opportunity to help travelers and enhance their experiences while enjoying the beautiful scenery and culture of Greece, with fully paid relocation included. If you are passionate about travel, customer service, and making a difference in people's vacations, we want you to be a part of our enthusiastic team!

Key Responsibilities

• Provide outstanding customer support in Dutch via multiple channels including phone, email, and live chat related to tourism services.
• Assist customers with inquiries about bookings, travel itineraries, accommodations, and local attractions.
• Work closely with our travel agents and partners to ensure a seamless customer experience.
• Document customer interactions accurately in our CRM system and follow up as needed.
• Gather and analyze customer feedback to identify areas for service improvement.
• Stay informed about industry trends and local attractions in Greece to provide valuable recommendations to customers.

Requirements

Mercier Consultancy MD is thrilled to invite applications for the role of Dutch Speaking Customer Care Representative at a leading Tech Company! This exciting opportunity includes fully paid relocation to Greece, where you can leverage your language skills and passion for technology to assist customers in a thriving environment. If you thrive in a fast-paced, innovative setting and love helping others, this role is for you!

Key Responsibilities

• Provide exceptional customer support in Dutch through various platforms including phone, email, and chat for tech-related inquiries.
• Assist customers with product information, troubleshooting, and service inquiries, ensuring they receive timely and accurate support.
• Collaborate with technical teams to resolve complex customer issues effectively and ensure a positive user experience.
• Document customer interactions accurately in our CRM system and track resolutions for frequent issues.
• Gather feedback from customers to identify service improvement opportunities and enhance our offerings.
• Stay updated on the latest company products, services, and technological developments to support customers efficiently.

Requirements

Mercier Consultancy MD is seeking a knowledgeable and motivated German Speaking Customer Support Representative specializing in Online Banking and Digital Finance. In this role, you will be the first point of contact for our German-speaking clients, providing them with support and guidance in navigating our online banking services and digital financial products.

Key Responsibilities

• Deliver exceptional customer support to German-speaking clients regarding online banking procedures and digital finance inquiries via phone, email, and chat.
• Assist clients with account-related questions, transactions, and product functionalities, ensuring accurate and timely responses.
• Proactively troubleshoot and resolve client issues to maintain high levels of customer satisfaction.
• Keep thorough records of client interactions within our CRM system to ensure effective follow-up and service improvement.
• Collaborate with technical and operational teams to address complex issues and enhance service offerings.
• Stay informed about the latest trends in online banking and digital finance to provide knowledgeable support.

Requirements