Mercier Consultancy MD is excited to announce an opportunity for a Hungarian Speaking Game Support Advisor, with relocation to Sofia fully covered. This position is perfect for gaming enthusiasts who enjoy helping others and providing support to players. As a Game Support Advisor, you will assist Hungarian-speaking players in navigating their inquiries, ensuring they have a seamless and enjoyable gaming experience.

Key Responsibilities

• Deliver outstanding game support to Hungarian-speaking customers through email.
• Assist players with game inquiries, technical issues, account management, and gameplay questions.
• Provide timely and accurate solutions to player concerns, ensuring high satisfaction levels.
• Document player interactions and feedback in the CRM system to support continual service improvement.
• Collaborate with development and community teams to relay player feedback and contribute insights for better service.
• Stay updated on game features, events, and industry trends to offer knowledgeable and relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Czech Speaking Gaming Support Specialist! This position allows you to provide top-notch support to Czech-speaking gamers while enjoying the vibrant lifestyle of Sofia, Bulgaria, with paid relocation. If you have a passion for gaming and excellent customer service skills, this might be the perfect role for you!

Key Responsibilities

• Deliver friendly and knowledgeable support to customers in Czech via email communication.
• Assist gamers with questions regarding gameplay, account issues, and technical problems.
• Resolve customer inquiries efficiently while ensuring an engaging gaming experience.
• Maintain accurate records of customer interactions for continuous service improvement.
• Collaborate with game development teams to provide valuable player feedback and insights.
• Stay informed about the latest gaming trends and updates to enhance support effectiveness.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity for a Slovak Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. In this role, you will be the first point of contact for Slovak-speaking customers, providing them with support and assistance for their travel bookings and inquiries.

Responsibilities

• Respond to customer inquiries in Slovak through various communication channels such as phone, email, and chat.
• Assist clients with the booking process, modifications, cancellations, and general travel-related questions to ensure a smooth experience.
• Troubleshoot any issues that may arise and provide timely solutions to enhance customer satisfaction.
• Document all customer interactions and feedback in the CRM system for quality assurance and service improvement.
• Collaborate with internal teams to address complex customer concerns and resolve issues effectively.
• Stay informed about Booking.com’s services, promotions, and policies to provide accurate and helpful advice to customers.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Czech Speaking Player Support Specialist for Riot Games, located in the vibrant country of Bulgaria. This role is ideal for individuals who are enthusiastic about gaming and dedicated to delivering exceptional support to enhance the player experience. As a pivotal member of the support team, you will engage with Czech-speaking players, addressing their inquiries and ensuring satisfaction with Riot Games' offerings.

Key Responsibilities

• Deliver outstanding player support to Czech-speaking customers via chat, email, and phone.
• Assist players with game inquiries, technical issues, and account management concerns.
• Quickly and effectively resolve player issues to maintain a high level of satisfaction.
• Accurately document player interactions and feedback to aid in service improvement.
• Work collaboratively with game developers and community management to relay player insights and concerns.
• Remain up to date with game features, events, and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Latvian Speaking Customer Service Representatives in the Hospitality & Tourism industry. This position offers an exciting opportunity for those who are passionate about travel and customer service. In this role, you will support clients by providing tailored assistance, helping them make the most of their hospitality experience, and ensuring their inquiries are handled with care and professionalism.

Key Responsibilities

• Assist customers with inquiries regarding travel bookings, accommodations, and tourism services in Latvian via phone, email, and chat.
• Provide detailed information about destinations, activities, and hospitality options.
• Handle booking modifications, cancellations, and special requests efficiently.
• Resolve customer problems and complaints promptly while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system for follow-up and service improvement.
• Work collaboratively with hotel partners and tour operators to ensure seamless service delivery.
• Stay informed about local attractions, events, and hospitality trends to provide insightful recommendations.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for French Speaking Customer Service Representatives in the Information Technology (IT) industry. If you are passionate about technology and enjoy helping clients solve their IT-related issues, this role is tailor-made for you. As a customer service representative, you will assist clients in navigating various IT services while providing excellent support in French.

Key Responsibilities

• Manage customer inquiries related to IT products, services, and technical support via phone, email, and chat in French.
• Educate customers on features, functionalities, and best practices for IT solutions.
• Assist customers with troubleshooting technical issues and provide step-by-step guidance.
• Document all customer interactions accurately in the CRM system for effective follow-up and service improvement.
• Collaborate with technical teams to resolve complex issues and enhance the customer experience.
• Stay up to date with industry trends and advancements in technology to provide relevant information.

Requirements

Kickstart your career with Next Job Abroad as a Danish Speaking Customer Support Agent in the dynamic iGaming industry in Malta! This exceptional opportunity allows you to utilize your language skills and customer service expertise while enjoying the sun-soaked lifestyle of this beautiful Mediterranean island. As a crucial part of our support team, you will assist Danish-speaking customers, ensuring they have an outstanding gaming experience.

In this role, you will be responsible for managing customer inquiries, resolving issues, and providing insightful information about our diverse gaming products. If you're energetic, communicative, and passionate about helping others, we’re eager to have you on board. Additionally, we offer a comprehensive relocation package to make your move to Malta as smooth as possible!

Step into the exciting world of iGaming with Next Job Abroad as a Dutch Speaking Customer Support Agent in picturesque Malta! This is a fantastic opportunity to utilize your language skills and customer service expertise while enjoying a vibrant lifestyle on the stunning Mediterranean island. In this role, you'll be crucial in providing support to our Dutch-speaking clientele, ensuring they have a fantastic experience with our gaming offerings.

Your main responsibilities will include addressing customer inquiries, resolving issues, and guiding players through our various gaming products. If you are enthusiastic, engaging, and dedicated to delivering outstanding customer service, we would love to hear from you. Additionally, we offer a relocation package to assist you in making Malta your new home!

Step into the exciting world of iGaming with Next Job Abroad as a Dutch Speaking Customer Support Agent in picturesque Malta! This is a fantastic opportunity to utilize your language skills and customer service expertise while enjoying a vibrant lifestyle on the stunning Mediterranean island. In this role, you'll be crucial in providing support to our Dutch-speaking clientele, ensuring they have a fantastic experience with our gaming offerings.

Your main responsibilities will include addressing customer inquiries, resolving issues, and guiding players through our various gaming products. If you are enthusiastic, engaging, and dedicated to delivering outstanding customer service, we would love to hear from you. Additionally, we offer a relocation package to assist you in making Malta your new home!

Step into the exciting world of iGaming with Next Job Abroad as a Dutch Speaking Customer Support Agent in picturesque Malta! This is a fantastic opportunity to utilize your language skills and customer service expertise while enjoying a vibrant lifestyle on the stunning Mediterranean island. In this role, you'll be crucial in providing support to our Dutch-speaking clientele, ensuring they have a fantastic experience with our gaming offerings.

Your main responsibilities will include addressing customer inquiries, resolving issues, and guiding players through our various gaming products. If you are enthusiastic, engaging, and dedicated to delivering outstanding customer service, we would love to hear from you. Additionally, we offer a relocation package to assist you in making Malta your new home!