Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies in 30+ countries since 2010 to deliver secure customer and technical support. What if you had a chance to be a part of the world's leading hardware, software, or SaaS solutions? 

Join our team as an Account Manager and take ownership of a key client relationship.

You will work closely with our leadership team, including the Chief Customer Officer , and be responsible for navigating complex client expectations, aligning priorities, and driving constructive, solution-focused conversations.

This role requires strong stakeholder management skills, cultural awareness, and the ability to build trust in high-pressure environments, while developing a deep understanding of both the technical and business aspects of the client’s product.

If you enjoy owning challenging client relationships and turning complexity into structure — let’s see what it takes 💛

What you will do:

The main purpose of the Account Director (Digital Marketing) is to take ownership of client relationships and lead the execution and delivery of marketing services across multiple accounts, while building and optimizing the operational backbone of the marketing function.

As an Account Director at Hustler Marketing, you will be responsible for managing a portfolio of clients across Paid Media, Email Marketing, and SEO, acting as the main point of contact and ensuring that all services are delivered to a high standard. This includes leading client communication, aligning internal teams, and driving performance across accounts.

This role is structured as a progression into full ownership of the marketing department and, over time, broader operational leadership. You will initially take over existing clients from the CEO and gradually evolve into a key operator responsible for systems, processes, and team performance.

The Account Director will report directly to the CEO and collaborate closely with internal marketing specialists and other departments to ensure smooth execution, high client satisfaction, and scalable operations.

About the Role:

Mission statement:

Mercier Consultancy MD is seeking a dedicated German Speaking Customer Service Agent to join a reputable airline company based in Amsterdam, Holland. This role offers the opportunity to work in a vibrant international setting, providing exceptional support to German-speaking passengers and ensuring a seamless travel experience.

Responsibilities

• Assist German-speaking customers through phone, email, and in-person inquiries regarding flight bookings, schedules, and services.
• Provide timely and accurate information on airline policies, ticketing, baggage, and travel regulations.
• Handle customer complaints and resolve travel-related issues professionally and efficiently.
• Maintain detailed records of customer interactions in the CRM system to ensure quality service delivery.
• Collaborate with internal teams to enhance customer satisfaction and streamline service processes.
• Stay updated with airline promotions, procedures, and industry trends impacting customer service.

Requirements

Mercier Consultancy MD is looking for a Danish Speaking Customer Service Agent to join a leading airline company based in Amsterdam, Holland. In this exciting role, you will provide exceptional support and assistance to Danish-speaking passengers, ensuring their travel experience is smooth and enjoyable.

Responsibilities

• Handle inquiries from Danish-speaking customers via phone, email, and chat about flight bookings, reservations, and general airline services.
• Assist customers with changes, cancellations, and special requests related to their travel plans.
• Resolve customer complaints professionally and efficiently, ensuring high customer satisfaction.
• Accurately document all customer interactions using CRM systems to maintain service quality.
• Work collaboratively with other departments to ensure seamless service delivery.
• Stay informed about airline policies, promotions, and travel regulations to provide accurate information.

Requirements

Mercier Consultancy MD is delighted to offer exciting opportunities for Arabic Speaking professionals to work in vibrant Sofia, Bulgaria. This role provides a unique chance to join a dynamic team where your language skills will be highly valued. With full relocation costs covered, you can start your new journey in Bulgaria with ease while contributing to outstanding service delivery for Arabic-speaking clients.

Key Responsibilities

• Provide expert support and assistance to Arabic-speaking clients via phone, email, and other communication channels.
• Handle inquiries, bookings, and customer service issues promptly and effectively.
• Collaborate with cross-functional teams to ensure customer satisfaction and smooth operational processes.
• Maintain accurate client records and documentation using company systems.
• Stay informed about product offerings and industry updates to better assist clients.
• Participate in training sessions and meetings to continuously develop skills and knowledge.

Requirements

Mercier Consultancy MD is offering an excellent opportunity for Albanian-speaking professionals to work in Sofia, Bulgaria. This position includes fully paid relocation, enabling you to start a new chapter in a dynamic and vibrant city. Join our team to leverage your language skills and contribute effectively within a multicultural environment.

Key Responsibilities

• Provide exemplary support and assistance to Albanian-speaking clients through various communication channels.
• Manage and resolve client inquiries, offering accurate and timely information.
• Collaborate with internal teams to ensure seamless service delivery and client satisfaction.
• Maintain detailed and accurate records of client interactions and administrative tasks.
• Participate in training sessions to enhance product knowledge and service quality.
• Adhere to company policies and procedures while maintaining high standards of professionalism.

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Hungarian Speaking Customer Service Representatives, with a chance to work in beautiful Bulgaria and a fully paid relocation. This role is designed for individuals who are passionate about providing outstanding customer support and are eager to engage with clients in Hungarian across various communication channels.

Key Responsibilities

• Manage customer inquiries across phone, email, and chat in Hungarian, addressing issues and questions effectively.
• Provide comprehensive assistance on products or services, ensuring customers receive the support they need.
• Handle complaints and inquiries efficiently, striving to resolve issues promptly and improve customer satisfaction.
• Document all interactions and customer feedback in the CRM system for accurate tracking and analysis.
• Work collaboratively with internal teams to enhance service delivery and resolve customer issues.
• Stay updated on product knowledge and customer service best practices to provide the best assistance possible.

Requirements