Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Dutch Speaking Inbound Sales & Administration Representatives. This remote position can be performed from the beautiful locations of Greece or Bulgaria, allowing you to work from anywhere while still being part of our vibrant team. If you have a passion for sales and administration and are eager to help customers find the perfect solutions, we want to hear from you!

Key Responsibilities

• Handle inbound sales inquiries from customers, providing them with product information and assistance in Dutch.
• Process customer orders and manage sales documentation and administration efficiently.
• Collaborate with other teams to ensure seamless processing of customer requests and inquiries.
• Maintain accurate records of sales transactions and customer interactions in the CRM system.
• Support customers throughout their purchasing journey, ensuring a smooth and positive experience.
• Identify opportunities for upselling and cross-selling to meet customer needs and drive sales growth.
• Stay informed about product offerings, services, and market trends to provide excellent service.

Requirements

Are you ready to embark on an exciting new journey? Mercier Consultancy MD is searching for Dutch Speaking Customer Care & Back Office Specialists to join our dynamic team. This role not only offers the chance to leverage your superb communication skills but also comes with the added benefit of paid relocation to Sofia, Bulgaria! If you're passionate about providing customer support and want to experience life in a new location, this opportunity is perfect for you.

Key Responsibilities

• Manage customer inquiries and provide exceptional support via phone, email, and chat in Dutch.
• Assist in back-office operations, ensuring smooth processes and prompt resolutions to customer concerns.
• Work closely with various teams to enhance customer service delivery and ensure customer satisfaction.
• Document and track customer interactions and feedback accurately in our CRM system.
• Identify areas for improvement in processes and provide innovative solutions to enhance the customer experience.
• Stay updated on product knowledge and company policies to provide customers with accurate information.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Czech Speaking Player Support Specialist for Riot Games, located in the vibrant country of Bulgaria. This role is ideal for individuals who are enthusiastic about gaming and dedicated to delivering exceptional support to enhance the player experience. As a pivotal member of the support team, you will engage with Czech-speaking players, addressing their inquiries and ensuring satisfaction with Riot Games' offerings.

Key Responsibilities

• Deliver outstanding player support to Czech-speaking customers via chat, email, and phone.
• Assist players with game inquiries, technical issues, and account management concerns.
• Quickly and effectively resolve player issues to maintain a high level of satisfaction.
• Accurately document player interactions and feedback to aid in service improvement.
• Work collaboratively with game developers and community management to relay player insights and concerns.
• Remain up to date with game features, events, and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for a Czech Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to the enchanting land of Greece. In this vital role, you will support Czech-speaking customers by assisting them with their travel arrangements and inquiries, ensuring they have an unforgettable experience.

Responsibilities

• Address customer inquiries in Czech through various communication channels such as phone, email, and chat.
• Assist clients with the booking process, modifications, and cancellations, ensuring a smooth user experience.
• Troubleshoot and resolve issues related to reservations promptly and efficiently.
• Document and track customer interactions in the CRM system for reference and quality assurance.
• Collaborate with teams within the organization to address complex customer concerns effectively.
• Stay updated on company promotions, services, and policies to provide accurate information to customers.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to beautiful Greece. In this role, you will provide exceptional customer support to Croatian-speaking customers, helping them navigate their travel arrangements and making their experience with Booking.com outstanding.

Responsibilities

• Handle customer inquiries in Croatian via phone, email, and live chat regarding bookings, cancellations, and travel-related questions.
• Assist clients in utilizing the Booking.com platform to maximize their travel experience.
• Resolve issues related to reservations in a timely and effective manner.
• Document all customer interactions and transactions in the CRM system to maintain accurate records.
• Collaborate with other departments to ensure prompt resolutions to customer issues.
• Stay updated on promotions, services, and policies to provide accurate information to customers.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

Exciting Opening: Senior Estimator at ALUMIL!

ALUMIL, a leader in architectural aluminum systems, is seeking a qualified Senior Estimator to join our growing team. As a Senior Estimator, you will play a crucial role in the estimation of projects, contributing significantly to our commitment to quality and innovation in the construction industry.

About the Role

The Senior Estimator will be responsible for managing and supervising the estimation process for various projects, ensuring accurate and timely cost assessments. You will collaborate closely with project managers, engineers, and other departments to provide comprehensive estimates that reflect project scope and requirements.

Your key responsibilities will include:

Tiger Analytics is a global leader in AI and advanced analytics consulting, empowering Fortune 1000 companies to solve their toughest business challenges. We are on a mission to push the boundaries of what AI can do, providing data-driven certainty for a better tomorrow. Our diverse team of over 6,000 technologists and consultants operates across five continents, building cutting-edge ML and data solutions at scale. Join us to do great work and shape the future of enterprise AI. 

As an Innovation engineer, you will play a pivotal role in driving ideation, rapid prototyping, and early-stage incubation of AI and GenAI initiatives. We are obsessed with customer centricity and strongly believe in an "outside in" human centered approach. You will help craft the innovation lifecycle—from problem discovery to proof-of-concept and transition to path 2 pilot — working closely with business partners, platform engineers, product, and researchers.

This is a hands-on, highly collaborative role that bridges the gap between imagination and implementation—leveraging platform capabilities, reference architectures, standards, and starter kits. You’ll also play a key role in shaping strategy and recommendations through experimentation and assessment, presenting insights to stakeholders with clarity and impact. Strong storytelling skills and the ability to craft compelling slide decks and pitch presentations are essential to success in this role.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Klantenadviseur Energie (Customer Advisor Energy) to join our team in Bulgaria, with the added benefit of paid relocation. In this role, you will be instrumental in assisting customers with their energy needs, providing expert advice and ensuring they receive exceptional service while navigating the energy market.

Key Responsibilities

• Provide inbound customer support by addressing inquiries related to energy products and services.
• Guide customers through their options and assist them in choosing the best energy plans for their needs.
• Handle issues and complaints efficiently, ensuring a positive customer experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal departments to resolve customer concerns effectively.
• Stay updated on industry regulations, trends, and energy solutions to offer informed recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to announce a new opportunity for a Dutch Appointment Setter, with relocation provided for the right candidate. This position is perfect for motivated individuals who excel in communication and enjoy building relationships to facilitate business growth. As an Appointment Setter, your primary responsibility will be to reach out to potential clients in order to schedule appointments for the sales team.

Key Responsibilities

• Conduct outreach to prospective clients in the Dutch-speaking market to identify potential leads.
• Effectively communicate the benefits of our services and set up appointments for the sales team.
• Follow up with leads via phone, email, and other communication channels.
• Maintain accurate records of client interactions and scheduled appointments in our CRM system.
• Collaborate with the sales team to ensure all appointments are properly managed and followed up on.
• Provide feedback to management regarding lead quality and appointment setting processes.
• Stay informed about industry trends and product offerings to effectively engage with prospects.

Requirements