We're hiring Customer Support Experts – with an offer for your Relocation to sunny Athens, Greece.

Do you want to take your career international, enjoy life in Greece, and at the same time strengthen your professional path in customer support?

Whether you’re looking forward to sunny weekends, want to expand your language skills, or enhance your CV with global experience, this opportunity offers the ideal mix of lifestyle and professional development.

You will become part of an international team that values quality, collaboration, and personal growth.

What you will do:

• Communicate with customers via phone, chat & e-mail
• Track and follow cases to ensure they closed in an efficient and timely manner
• Maintain high customer satisfaction, representing a major brand
• Provide and maintain strong, professional relationships with all partners and show empathy at all times
• Work towards reaching targets as set out by client statement of work as well as internal targets

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada. 

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase. 

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Bilingual Merchant Onboarding Sales Specialist plays a key role in driving Financeit’s growth, ensuring new merchants are successfully onboarded and actively using our platform to fund financing volume. You’ll be responsible for prospecting and signing up new merchants, guiding them through the approval process, and ensuring all necessary documentation is completed. You’ll also maintain regular communication with merchants to keep them informed and engaged.

What you’ll do:

Mercier Consultancy MD is seeking a German Speaking Travel Support Advisor to join our team in Sofia, Bulgaria! This exciting opportunity is perfect for individuals who are passionate about travel and dedicated to delivering exceptional customer service. You will be responsible for assisting German-speaking clients with their travel plans, ensuring a smooth and enjoyable experience from start to finish.

Key Responsibilities

• Provide high-quality support to German-speaking customers through phone, email, and chat.
• Manage travel bookings, changes, and cancellations promptly and accurately.
• Offer personalized travel advice and solutions tailored to client needs and preferences.
• Resolve customer queries and complaints effectively to maintain client satisfaction.
• Maintain accurate records of customer interactions in company systems.
• Keep up-to-date with the latest travel industry developments and company services.

Requirements

Join Mercier Consultancy MD as a Hungarian Speaking Customer Service Specialist and embark on an exciting journey in beautiful Greece! We are seeking enthusiastic individuals fluent in Hungarian who are eager to provide exceptional customer support while experiencing the rich culture and lifestyle of Greece. With our paid relocation package, we make it easier for you to transition into this new role.

Key Responsibilities

• Provide high-quality customer service support to Hungarian-speaking clients through various channels, including phone, email, and live chat.
• Address customer inquiries and concerns promptly and effectively, ensuring a satisfactory resolution.
• Maintain accurate records of customer interactions in our CRM system.
• Collaborate with team members to continuously improve the customer experience and service quality.
• Participate in training sessions to enhance product knowledge and customer service skills.
• Stay informed about company policies, products, and promotions to provide accurate information to clients.

Requirements

DOF is a leading provider of vessel and subsea services in all the major oil and gas production regions around the world. With world class ROVs (Remote Operated Vehicles), Survey systems, and a fleet of offshore construction vessels, the group combines expertise and technology to deliver integrated subsea solutions to the offshore oil and gas industry.

DOF Canada is currently seeking multiple candidates for the position of Master to work on Canadian Flagged Offshore Support Vessels. Offshore work schedule will be based on a 28-day rotation. We are looking for a motivated and hardworking seafarer who has the passion for a career at sea.  A key to success for this position is the ability to collaborate with offshore and onshore personnel. If you are looking for a dynamic environment to learn and grow your career, DOF Canada is a great opportunity!

Tasks can include, but are not limited to:

DOF is a leading provider of vessel and subsea services in all the major oil and gas production regions around the world. With world class ROVs (Remote Operated Vehicles), Survey systems, and a fleet of offshore construction vessels, the group combines expertise and technology to deliver integrated subsea solutions to the offshore oil and gas industry.

DOF Canada is currently seeking is currently seeking multiple candidates for Chief Officer positions to work on Canadian Flagged Offshore Support Vessels. Offshore work schedule will be based on a 28-day rotation. We are looking for a motivated and hardworking seafarer who has the passion for a career at sea.  A key to success for this position is the ability to collaborate with offshore and onshore personnel. If you are looking for a dynamic environment to learn and grow your career, DOF Canada is a great opportunity!

Tasks can include, but are not limited to:

Mercier Consultancy MD is excited to announce openings for Swedish Speaking Customer Support Representatives in Sofia. This is a fantastic opportunity for individuals who are fluent in Swedish and are passionate about delivering outstanding customer service. In this role, you will be responsible for assisting our Swedish-speaking clients, addressing their inquiries, and ensuring a smooth and positive experience with our services.

Key Responsibilities

• Provide exceptional customer support to Swedish-speaking clients through various communication channels including phone, email, and live chat.
• Address inquiries related to products and services, ensuring accurate and clear communication.
• Resolve customer issues and complaints promptly, focusing on their satisfaction.
• Document all customer interactions and maintain organized records of inquiries and resolutions.
• Collaborate with different departments to enhance service delivery and improve overall customer experience.
• Stay informed about product updates and policy changes to better assist customers.

Requirements

Mercier Consultancy MD is excited to announce the availability of Spanish Speaking Customer Support Representative positions in Sofia. We are looking for individuals who are fluent in Spanish and are passionate about providing excellent customer service. In this role, you will be essential in helping our Spanish-speaking clients, addressing their inquiries and ensuring a seamless customer experience.

Key Responsibilities

• Deliver high-quality customer support to Spanish-speaking clients through phone, email, and live chat.
• Handle inquiries related to our products and services, providing clear and accurate information.
• Resolve customer issues and complaints in a timely manner to ensure customer satisfaction.
• Document all customer interactions and maintain accurate records for future reference.
• Collaborate with internal teams to enhance service delivery and improve customer experiences.
• Stay updated on product knowledge and changes to assist clients effectively.

Requirements

Mercier Consultancy MD is excited to announce openings for Slovak Speaking Customer Support Representatives in Sofia. We are looking for individuals who are passionate about customer service and are fluent in Slovak. In this role, you will assist our Slovak-speaking clients by providing high-quality support, resolving inquiries, and ensuring that every customer interaction is a positive experience.

Key Responsibilities

• Deliver exceptional customer support to Slovak-speaking clients through phone, email, and chat communication.
• Address customer inquiries regarding our products and services, providing accurate and helpful information.
• Troubleshoot and resolve customer issues effectively and efficiently.
• Maintain detailed records of customer interactions and follow up as necessary.
• Collaborate with other teams to improve service delivery and enhance customer satisfaction.
• Stay updated on product offerings and changes to provide accurate assistance to customers.

Requirements

Mercier Consultancy MD is proud to offer positions for Slovak Speaking Customer Support Representatives in Sofia. We are looking for enthusiastic individuals who are fluent in Slovak and have a passion for providing excellent customer service. In this role, you will be the voice of our company for Slovak-speaking clients, assisting them with their inquiries and ensuring a smooth and satisfying customer experience.

Key Responsibilities

• Provide top-notch customer support to Slovak-speaking clients through various communication channels, including phone, email, and chat.
• Address customer inquiries regarding products and services, ensuring clear and effective communication.
• Resolve issues and complaints efficiently to enhance customer satisfaction.
• Document all customer interactions and maintain accurate and organized records.
• Collaborate with other teams to ensure a seamless customer experience.
• Stay up-to-date with product knowledge to provide timely and informed support.

Requirements