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Vendor Performance Manager (Contact Center Operations)

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

professional leadership customer experience microsoft office validation performance manager customer service process improvement compliance training service level agreement regulatory requirement sales ul plan related operations patience manage vendor retail sale sale management collaboratively dashboards installing internal sales manager contact supervise logistics translate manager key performance indicator problem solve vendor management center operations service level finance life insurance reliable communication skills operations managing systems friendly call center mobility broadband outsourcing quality assurance service quality operational efficiency tracking write communication positive attitude e budget plans audits support colleague manager operations proprietary software execute track
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Contact Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Contact Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Contact Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • This is an in-office position that will report to our Richardson, Texas
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm
  • On call one weekend per month

About DSI

Job Skills

View the job post & apply

Call Center Manager

posted by: spj_bot

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Call Center Manager for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Call Center Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

  • Remote position, United States
  • International travel, 1-2 weeks per quarter
  • Full-time, Monday – Friday 9am – 5pm

About DSI

Job Skills

View the job post & apply

Account Sales Manager (EDM)

posted by: spj_bot

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.


About DSI

Job Skills

View the job post & apply

Account Sales Manager (EDM)

posted by: spj_bot

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.


About DSI

Job Skills

View the job post & apply

Account Sales Manager (EDM)

posted by: spj_bot

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.


About DSI

Job Skills

View the job post & apply

Account Sales Manager (EDM)

posted by: spj_bot

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.


About DSI

Job Skills

View the job post & apply

Account Sales Manager (EDM)

posted by: spj_bot

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.


About DSI

Job Skills

View the job post & apply

Account Sales Manager (EDM)

posted by: spj_bot

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.


About DSI

Job Skills

View the job post & apply

Account Sales Manager (EDM)

posted by: spj_bot

DSI is a sales enablement company with an immediate career opportunity for a motivated Account Sales Manager (ASM) for our growing Exclusive Distribution Model (EDM) team. This key role is Responsible for driving sales results of the client's products in the assigned territory.

As the ASM, you will serve as the link between training and sales, and you will work closely with our partners and management on behalf of our client. You will be responsible for formal classroom-style training, side-by-side selling, informal group training, and generating excitement for selling and the overall opportunity. Additionally, you will evaluate opportunities and challenges and provide creative solutions. Your success will be measured by positive sales numbers, relationship building, timely reporting, and overall contribution to this program.

To be considered for this exciting opportunity, you must live in or around the following locations.
Denver, CO, Charleston, SC, Atlanta, GA, Nashville, TN, Raleigh, NC, Phoenix, AZ, Salt Lake City, UT, Chicago, IL, Portland, OR, Seattle, WA, Las Vegas, NV, Kansas City, MO.

This role requires 50-75% travel.


About DSI

Job Skills

View the job post & apply
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