DSI, an authorized AT&T Representative partner, has an immediate career opportunity for an AT&T Contact Center Trainer for Small Business training efforts.

Before you apply, please read the following questions, and ask yourself if they are describing you:

• Are you a contact center trainer, skilled in the areas of demonstrating and teaching exemplary customer service, specifically taking inbound customer/seller calls, properly ticketing and dispositioning them, and researching customer/seller issues to resolution?
• Do you have the natural confidence to manage an agent learning library, watching over and updating it every day to keep pace with ever-changing offers, products, services, and system changes, immediately bringing the issues and solutions that are discovered and solved every day directly to agents?
• Do you have the ability and experience to grow, develop, and work alongside a group of agents, demonstrating to them what good customer service sounds like?

If you think these questions describe you, and you are passionate about training, problem-solving, research, and everything in between, then we want you on our team!

Travel: 30 – 50% national and international travel as required for business needs

About DSI

DSI Systems Inc., an Authorized AT&T Distributor Partner, has an immediate opening for a results-driven Area Sales Manager – B2B (ASM). This work-from-home, field-based role is focused on training, coaching, and supporting dealer partners in B2B and door-to-door (D2D) mobility and wireless sales to business customers. The ASM travels extensively within their assigned territory to work alongside dealer partners, delivering on-site training, in-field coaching, and hands-on support to drive performance and growth.

When not in the field, the ASM is responsible for preparing for upcoming travel, collaborating with dealer partners to plan future visits, and conducting virtual coaching and training sessions to reinforce sales strategies and best practices. This role also requires timely and detailed internal reporting following dealer visits, ensuring visibility into field activity and outcomes. The ideal candidate brings a proven track record in B2B D2D sales, deep knowledge of mobility and wireless solutions, and the ability to collaborate cross-functionally to deliver best-in-class results for dealer partners.

National travel is required 75% of the time

About DSI

DSI Systems Inc., an authorized AT&T partner and the nation’s largest home services distributor, is seeking an Advanced & Escalation Field Ops Manager to lead Tier 2 and Tier 3 Field Operations support and own resolution of complex, high-impact field escalations. This role serves as the primary escalation point for issues not resolved by Tier 1 support and provides operational leadership for advanced and non-standard installations requiring specialized coordination, inventory, and technical expertise.

The Advanced & Escalation Field Ops Manager defines escalation workflows and performance expectations, identifies recurring drivers, and implements corrective actions to improve outcomes. This position partners closely with inventory, administrative, credit, and field operations teams to ensure accurate execution of complex work orders while maintaining alignment with overall Field Operations objectives. Success requires strong cross-functional collaboration, data-driven performance management, and disciplined execution to support reliable, high-quality field operations outcomes.

About DSI

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Portland, OR, Seattle, WA, Boise, ID, Salt Lake City, UT, or Denver, CO
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Seattle, WA, Boise, ID, Salt Lake City, UT, Denver, CO, or Portland, OR
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI, one of the nation’s largest home services distributors, has an immediate need for a self-motivated individual to fill an Account Executive position in our Pacific Northwest territory.

As the Account Executive, you will be responsible for signing up and managing new and existing authorized retailers. You will examine and understand the dealer’s business needs, and grow the territory, through existing accounts and new dealer acquisitions. DSI represents brands such as AT&T, DIRECTV, Vivint SmartHome, Frontier Communications, CenturyLink, Windstream, Ziply Fiber, HughesNet, and more through our dealer base.

• This role will require travel 3 – 4 days a week within your assigned territory
• Qualified candidates must live in or near Boise, ID, Salt Lake City, UT, Denver, CO, Seattle, WA, or Portland, OR
  

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

The Tech Compliance Data Clerk plays a key role in supporting the DSI technician onboarding process. This position is responsible for accurate data entry, timely communication, and thorough compliance tracking for technicians across multiple Tech Offices. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities while maintaining clear, consistent communication with both internal teams and external partners.

Success in this role is essential to maintaining the department’s strong reputation, operational efficiency, and overall effectiveness. The Tech Compliance Data Clerk must demonstrate excellent written and verbal communication skills, ensuring information is conveyed clearly, professionally, and with a friendly, approachable tone. This position requires a self-motivated individual who can work independently, stay organized, and remain responsive to the evolving needs of clients, internal teams, compliance requirements, and technician offices in a fast-paced environment. Adherence to company policies and departmental procedures is expected at all times.

The Tech Compliance Data Clerk plays a key role in supporting the DSI technician onboarding process. This position is responsible for accurate data entry, timely communication, and thorough compliance tracking for technicians across multiple Tech Offices. The ideal candidate is detail-oriented, organized, and capable of managing multiple priorities while maintaining clear, consistent communication with both internal teams and external partners.

Success in this role is essential to maintaining the department’s strong reputation, operational efficiency, and overall effectiveness. The Tech Compliance Data Clerk must demonstrate excellent written and verbal communication skills, ensuring information is conveyed clearly, professionally, and with a friendly, approachable tone. This position requires a self-motivated individual who can work independently, stay organized, and remain responsive to the evolving needs of clients, internal teams, compliance requirements, and technician offices in a fast-paced environment. Adherence to company policies and departmental procedures is expected at all times.

DSI Systems Inc., an authorized partner of DIRECTV, is looking for an energetic and motivated individual to join our Lodging & Institutions sales team as an Entry-Level Sales Representative. This role is perfect for someone who is eager to learn, ready to take the first step in their career, and thrives in a supportive, family-owned business environment. At DSI, we value growth from within—many of our leaders started in entry-level positions just like this one.

As part of our team, you will help bring DIRECTV services to hotels, senior living communities, and other lodging facilities by identifying opportunities, building relationships, and partnering with local dealers. You’ll gain hands-on experience in sales and account management while working closely with a team that values collaboration, trust, and genuine customer relationships.

*THIS IS AN IN-OFFICE POSITION THAT WILL REPORT TO OUR URBANDALE, IOWA OFFICE*
Monday – Friday 8:30 am – 5 pm

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.

DSI is a sales enablement company with an immediate career opportunity for an ambitious individual to fill one of our key roles as a Commercial Channel Manager in the Western Region. This remote sales position will require approximately 20 – 50% travel within the assigned region.

As the Western Region Commercial Channel Manager (CCM), you will be responsible for driving DIRECTV subscribers by working with vendor partners in the Western Region. You will drive sales by building relationships with existing and new customers using strong communication and problem-solving skills.

DSI combines a unique go-to-market strategy, cutting-edge proprietary systems, and a family-oriented culture—making this an outstanding opportunity for the right candidate.

• Travel is required 20% - 50% of the time within the Western Region.
• To qualify for this great opportunity, you will need to live in California, Nevada, or Arizona

About DSI

Founded in 1984, DSI is a family-owned company committed to delivering exceptional value and measurable results to our clients and partners. Our comprehensive services include sales management, marketing support, hardware logistics, immersive training, engineering expertise, and proprietary software solutions—all designed to drive growth and operational efficiency.