Mercier Consultancy MD is excited to present a unique opportunity for a Slovak Speaking Customer Service Agent for Booking.com, complete with paid relocation to the stunning country of Greece. In this role, you will be the first point of contact for Slovak-speaking customers, providing them with support and assistance for their travel bookings and inquiries.

Responsibilities

• Respond to customer inquiries in Slovak through various communication channels such as phone, email, and chat.
• Assist clients with the booking process, modifications, cancellations, and general travel-related questions to ensure a smooth experience.
• Troubleshoot any issues that may arise and provide timely solutions to enhance customer satisfaction.
• Document all customer interactions and feedback in the CRM system for quality assurance and service improvement.
• Collaborate with internal teams to address complex customer concerns and resolve issues effectively.
• Stay informed about Booking.com’s services, promotions, and policies to provide accurate and helpful advice to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an incredible opportunity for a Polish Speaking Player Support Specialist for Riot Games, to be based in beautiful Bulgaria. This role is a perfect fit for those who are passionate about gaming and thrive on helping players enhance their gaming experience. You will be the first point of contact for Polish-speaking players, assisting them with their inquiries and ensuring a high level of satisfaction with Riot Games' titles.

Key Responsibilities

• Provide exceptional player support to Polish-speaking customers through various channels, including chat, email, and phone.
• Assist players with game-related inquiries, technical issues, and account management.
• Resolve player concerns promptly and effectively, ensuring a positive gaming experience.
• Document player interactions and feedback accurately to contribute to continuous improvement.
• Collaborate closely with game developers and community teams to provide player insights and feedback.
• Stay updated on game titles, features, and industry trends to offer informed support.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Polish Speaking individuals in Bulgaria, complete with a fully paid relocation package! This position is perfect for those looking to broaden their horizons and take on new challenges in a vibrant work environment. As part of our team, you will have the chance to utilize your language skills while contributing to our commitment to delivering exceptional service.

Key Responsibilities

• Provide support and assistance in Polish to clients through various communication channels such as phone, email, and chat.
• Manage customer inquiries, ensuring a high level of service and satisfaction.
• Document interactions accurately in our CRM system for tracking and follow-up.
• Collaborate with team members to enhance service offerings and client experiences.
• Stay informed about company products, services, and policies to provide accurate information to clients.
• Participate in training to continuously improve product knowledge and customer service skills.

Requirements

Mercier Consultancy MD is thrilled to offer an amazing opportunity for a German Speaking Customer Service Agent for Booking.com, inclusive of paid relocation to the beautiful landscapes of Greece. In this enriching role, you will provide exceptional support to German-speaking customers, assisting them with their travel bookings and inquiries to ensure a smooth and enjoyable experience.

Responsibilities

• Assist German-speaking customers through various channels, including phone, email, and live chat.
• Support clients with their booking processes, modifications, and cancellations.
• Troubleshoot any issues related to reservations and provide timely and effective solutions.
• Document customer interactions and feedback in the company’s CRM system for quality assurance.
• Collaborate with internal teams to resolve more complex customer issues efficiently.
• Stay updated on promotions, policies, and services to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Dutch Speaking Inbound Sales & Administration Representatives. This remote position can be performed from the beautiful locations of Greece or Bulgaria, allowing you to work from anywhere while still being part of our vibrant team. If you have a passion for sales and administration and are eager to help customers find the perfect solutions, we want to hear from you!

Key Responsibilities

• Handle inbound sales inquiries from customers, providing them with product information and assistance in Dutch.
• Process customer orders and manage sales documentation and administration efficiently.
• Collaborate with other teams to ensure seamless processing of customer requests and inquiries.
• Maintain accurate records of sales transactions and customer interactions in the CRM system.
• Support customers throughout their purchasing journey, ensuring a smooth and positive experience.
• Identify opportunities for upselling and cross-selling to meet customer needs and drive sales growth.
• Stay informed about product offerings, services, and market trends to provide excellent service.

Requirements

Are you ready to embark on an exciting new journey? Mercier Consultancy MD is searching for Dutch Speaking Customer Care & Back Office Specialists to join our dynamic team. This role not only offers the chance to leverage your superb communication skills but also comes with the added benefit of paid relocation to Sofia, Bulgaria! If you're passionate about providing customer support and want to experience life in a new location, this opportunity is perfect for you.

Key Responsibilities

• Manage customer inquiries and provide exceptional support via phone, email, and chat in Dutch.
• Assist in back-office operations, ensuring smooth processes and prompt resolutions to customer concerns.
• Work closely with various teams to enhance customer service delivery and ensure customer satisfaction.
• Document and track customer interactions and feedback accurately in our CRM system.
• Identify areas for improvement in processes and provide innovative solutions to enhance the customer experience.
• Stay updated on product knowledge and company policies to provide customers with accurate information.

Requirements

Are you ready to take your career to a new country? Mercier Consultancy MD is seeking a Dutch Speaking Client Solutions Consultant for Multinational Clients in the stunning backdrop of Bulgaria! This exciting opportunity not only allows you to harness your skills in client solutions but also offers the chance for a paid relocation to a vibrant culture and dynamic work environment.

In this engaging role, you will be the go-to consultant for our Dutch-speaking clients, helping them navigate their business needs and making them feel supported every step of the way. Your insights and solutions will be pivotal for their success, so we are looking for someone with a passion for problem-solving and a flair for communication!

Key Responsibilities

• Build and nurture strong relationships with Dutch-speaking clients, understanding their business challenges and needs.
• Craft and present customized solutions that not only meet but exceed client expectations.
• Collaborate with internal teams to ensure exceptional implementation and follow-up support.
• Provide expert consultations, sharing industry insights and best practices that add real value to our clients.
• Conduct engaging training sessions, empowering clients to leverage our solutions effectively.
• Stay ahead of industry trends to provide relevant, informed advice that positions our clients for success.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Czech Speaking Player Support Specialist for Riot Games, located in the vibrant country of Bulgaria. This role is ideal for individuals who are enthusiastic about gaming and dedicated to delivering exceptional support to enhance the player experience. As a pivotal member of the support team, you will engage with Czech-speaking players, addressing their inquiries and ensuring satisfaction with Riot Games' offerings.

Key Responsibilities

• Deliver outstanding player support to Czech-speaking customers via chat, email, and phone.
• Assist players with game inquiries, technical issues, and account management concerns.
• Quickly and effectively resolve player issues to maintain a high level of satisfaction.
• Accurately document player interactions and feedback to aid in service improvement.
• Work collaboratively with game developers and community management to relay player insights and concerns.
• Remain up to date with game features, events, and industry trends to provide knowledgeable support.

Requirements

Join the dynamic team at Mercier Consultancy MD as a Czech Speaking Gaming Support Specialist! We are offering a fantastic opportunity to work remotely with the added benefit of paid relocation to the trendy city of Sofia, Bulgaria. If you are an avid gamer and love helping others navigate their gaming adventures, this is the perfect role for you!

Key Responsibilities

• Deliver exceptional customer service in Czech through email only.
• Assist customers with inquiries about games, account issues, and technical problems.
• Identify and troubleshoot any issues to enhance the gaming experience for our users.
• Keep detailed records of customer interactions and feedback to contribute to service improvements.
• Work closely with game development teams to communicate player insights and enhance gameplay.
• Stay informed about the latest gaming trends and updates to provide informed support.

Requirements

Mercier Consultancy MD is proud to offer an exciting opportunity for a Croatian Speaking Customer Service Agent for Booking.com, with the added benefit of paid relocation to beautiful Greece. In this role, you will provide exceptional customer support to Croatian-speaking customers, helping them navigate their travel arrangements and making their experience with Booking.com outstanding.

Responsibilities

• Handle customer inquiries in Croatian via phone, email, and live chat regarding bookings, cancellations, and travel-related questions.
• Assist clients in utilizing the Booking.com platform to maximize their travel experience.
• Resolve issues related to reservations in a timely and effective manner.
• Document all customer interactions and transactions in the CRM system to maintain accurate records.
• Collaborate with other departments to ensure prompt resolutions to customer issues.
• Stay updated on promotions, services, and policies to provide accurate information to customers.

Requirements