Danish Speaking Customer Service Logistics & Courier Company - Work In Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an exciting opportunity for Danish Speaking Customer Service Representatives at a leading Logistics & Courier Company, with the unique chance to work in beautiful Greece. This role is perfect for individuals who are enthusiastic about logistics and customer service, and who wish to enhance their professional experience while enjoying the Mediterranean environment.
Key Responsibilities
- Manage customer inquiries related to logistics and courier services via phone, email, and live chat in Danish.
- Provide information on shipping options, delivery timelines, and pricing.
- Assist customers with tracking shipments and resolving any related issues.
- Handle customer complaints and queries effectively, ensuring high levels of satisfaction.
- Document all customer interactions accurately within the CRM system for efficient follow-up.
- Collaborate with logistics teams to streamline operations and enhance customer experience.
- Stay informed about industry trends and company services to provide relevant support.
Requirements