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Italian Speaking Customer Service for Healthcare industry

posted by: spj_bot

At Mercier Consultancy MD, we are thrilled to invite applications for the position of Italian Speaking Customer Service Representatives in the healthcare industry! If you're a friendly and dedicated individual who loves helping others, this is the perfect opportunity for you. In this role, you will assist patients and healthcare providers with their inquiries, ensuring they receive the support and information they need in a warm and welcoming manner.


Key Responsibilities

  • Provide excellent customer service by answering inquiries regarding healthcare services, insurance options, and patient support through phone, email, and chat in Italian.
  • Assist patients in navigating the healthcare system, including appointment scheduling and understanding treatment processes.
  • Resolve customer concerns promptly and empathetically, ensuring a positive experience.
  • Document customer interactions accurately in the system for future reference.
  • Collaborate with healthcare professionals and administrative teams to enhance service delivery.
  • Stay updated on healthcare policies and services to provide accurate and helpful information.

Requirements

Job Skills

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Italian Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is delighted to announce an opening for Italian Speaking Customer Service Representatives in the vibrant Food & Beverage industry! If you have a passion for food and love helping others, this is the perfect opportunity for you. As a key member of our friendly team, you'll assist customers with their inquiries and ensure they have a delightful experience through your excellent service in Italian.


Key Responsibilities

  • Engage with customers regarding Food & Beverage products, services, and promotions via phone, email, and chat in Italian.
  • Provide helpful and accurate information about menu offerings, ingredient details, and dietary options.
  • Assist customers with their orders, tracking deliveries, and resolving any issues in a cheerful manner.
  • Document all interactions clearly to maintain accurate records and improve customer experiences.
  • Collaborate with other teams to ensure seamless service and customer satisfaction.
  • Stay updated on new products and trends in the Food & Beverage sector to offer informed recommendations.

Requirements

Job Skills

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Italian Speaking Customer Service for Finance industry

posted by: spj_bot

Join our dynamic team at Mercier Consultancy MD as an Italian Speaking Customer Service Representative in the thriving finance industry! If you're passionate about delivering exceptional customer experiences and possess a knack for problem-solving, we want to hear from you. In this role, you will be the face of our company, assisting clients with their financial inquiries while ensuring they feel valued and understood.


What You'll Do

  • Engage with customers through various channels, providing insights and solutions related to financial products and services in Italian.
  • Educate clients on product features, helping them make informed decisions tailored to their financial needs.
  • Tackle customer issues with enthusiasm, resolving any concerns promptly and effectively.
  • Document interactions accurately to enhance customer experience and support team strategy.
  • Foster relationships with clients by providing ongoing support and follow-ups.
  • Stay updated on industry trends and company offerings to deliver top-notch service.

Requirements

Job Skills

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Italian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to invite applications for the role of Italian Speaking Customer Service Representatives in the banking industry. If you have a friendly disposition and love helping people, this position is perfect for you! You will be the friendly voice that guides our customers through their banking inquiries and services in Italian, ensuring they feel valued and understood.


Key Responsibilities

  • Engage with customers via phone, email, and chat, assisting them with banking inquiries in Italian.
  • Provide information on account management, product offerings, and financial services with warmth and clarity.
  • Help customers navigate online banking tools and resolve any issues they may encounter.
  • Address customer complaints and inquiries professionally while maintaining a friendly approach.
  • Keep detailed records of customer interactions and follow up as necessary to ensure satisfaction.
  • Stay knowledgeable about current banking products and services to provide accurate information.
  • Work collaboratively with team members to foster a positive customer experience.

Requirements

Job Skills

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Italian Speaking Customer Service for Aviation industry - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Italian Speaking Customer Service Representatives in the aviation industry, based in Athens. This position is perfect for individuals who have a passion for aviation and exceptional customer service skills. As part of our team, you will assist passengers and clients with their inquiries, ensuring a smooth and enjoyable experience while communicating effectively in Italian.


Key Responsibilities

  • Address customer inquiries regarding flight schedules, ticket bookings, baggage policies, and other aviation-related services via phone, email, and live chat in Italian.
  • Provide accurate and timely information while demonstrating a high level of customer care and professionalism.
  • Assist customers in resolving issues related to booking changes, cancellations, and complaints.
  • Document customer inquiries and interactions in the customer relationship management (CRM) system.
  • Work closely with other departments, including operations and technical support, to ensure efficient service delivery.
  • Stay updated on airline policies, procedures, and industry trends to provide informed assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Automotive industry

posted by: spj_bot

Join the dynamic team at Mercier Consultancy MD as we look for passionate Italian Speaking Customer Service Representatives to support our efforts in the automotive industry! If you have a love for cars and enjoy helping customers, this is the perfect opportunity for you. You'll be the go-to person for our customers, guiding them through inquiries related to automotive products and ensuring a smooth and enjoyable experience.


What You'll Do

  • Engage with customers by answering inquiries about automotive products, services, and troubleshooting through phone, email, and chat in Italian.
  • Provide insightful information about the latest automotive technologies and offers, enriching the customer experience.
  • Assist customers in navigating the purchase process, from selection to delivery, while building rapport and trust.
  • Tackle and resolve any customer concerns or issues with a positive attitude and professionalism.
  • Document all interactions meticulously, ensuring accurate records are maintained.
  • Collaborate with other departments to provide timely solutions and improvements in service.
  • Stay updated with industry trends, new models, and features to wow our customers with your knowledge.

Requirements

Job Skills

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Italian Speaking Content Moderator - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for an Italian Speaking Content Moderator to join our team remotely from Greece. This role is essential for ensuring that user-generated content meets community guidelines and standards. As a Content Moderator, you will play a vital role in maintaining a safe and positive online environment for our Italian-speaking users.


Key Responsibilities

  • Review and moderate user-generated content in Italian to ensure compliance with community guidelines.
  • Assess and classify content appropriately based on established criteria.
  • Identify and escalate inappropriate content or behavior to the relevant teams.
  • Provide feedback on content trends and user behavior to help improve moderation processes.
  • Collaborate with team members to continuously improve moderation practices.
  • Stay updated on policies and procedures related to content moderation and community standards.

Requirements

Job Skills

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Italian Speaking Client Advisor in sunny Athens, Greece - Paid Relocation

posted by: spj_bot

Join Mercier Consultancy MD as an Italian Speaking Client Advisor in sunny Athens, Greece, with paid relocation support! This is an incredible opportunity for individuals who are passionate about customer service and eager to work in a vibrant and culturally rich city. As a Client Advisor, you will provide tailored assistance to our Italian-speaking clients, helping them navigate our services and ensuring they receive exceptional support.


Key Responsibilities

  • Serve as the primary point of contact for Italian-speaking clients, addressing inquiries and providing solutions via phone, email, and chat.
  • Build and maintain strong relationships with clients to encourage loyalty and satisfaction.
  • Guide clients through our services, helping them to make informed decisions based on their needs.
  • Document interactions and successes in the CRM system for future reference.
  • Collaborate with various internal teams to enhance the overall client experience.
  • Stay updated on product developments and industry trends to advise clients effectively.

Requirements

Job Skills

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Italian Speaking Advisor for World's Leading Insurance Broker

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a vacancy for an Italian Speaking Advisor to join the ranks of the World's Leading Insurance Broker. This role is perfect for those who are passionate about customer service and want to make a difference in the insurance industry. As an Advisor, you will play a critical role in assisting Italian-speaking clients with their insurance needs, providing expert advice and support to help them navigate their policies and options.


Key Responsibilities

  • Respond to client inquiries in Italian, providing detailed information about insurance products and services.
  • Assist clients with the application and claims process, ensuring a smooth and efficient experience.
  • Build strong, trusting relationships with clients by providing personalized guidance based on their unique needs.
  • Document client interactions and maintain accurate records in the company's CRM system.
  • Collaborate with underwriting and policy teams to ensure client requirements are met effectively.
  • Stay informed on industry trends and regulatory changes to provide the best advice to clients.

Requirements

Job Skills

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Italian Customer Support Specialist - Remote In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for an Italian Customer Support Specialist to join our dynamic team remotely from Greece, with paid relocation available. This position is perfect for individuals who possess exceptional customer service skills and are fluent in Italian. As part of our team, you will assist customers with their inquiries, ensuring a seamless experience while representing our brand with professionalism and enthusiasm.


Key Responsibilities

  • Provide top-notch customer support to Italian-speaking clients through various channels, including phone, email, and chat.
  • Resolve customer inquiries and issues effectively, ensuring high levels of satisfaction.
  • Document customer interactions accurately to maintain records and track inquiries.
  • Coordinate with technical teams to address more complex issues when necessary.
  • Stay updated on product knowledge and company policies to provide accurate information.
  • Participate in ongoing training and development activities to enhance skills.

Requirements

Job Skills

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