Mercier Consultancy MD is excited to present an opportunity for an Italian Speaking Customer Advisor for a leading Telecom Company, located in Greece! This is an excellent chance to work in a vibrant environment while providing exceptional service to Italian-speaking customers. If you have a knack for communication and a passion for telecom services, we would love to have you on our team!

Key Responsibilities

• Deliver outstanding customer support to Italian-speaking clients through various channels including phone, email, and chat.
• Assist customers with inquiries related to telecom services, billing, troubleshooting, and account management.
• Address customer complaints and resolve issues in a timely manner to ensure a positive experience.
• Document customer interactions accurately in our CRM system to maintain detailed records.
• Collaborate with other departments to ensure smooth operations and enhance customer satisfaction.
• Stay informed about the latest telecom products and services to provide knowledgeable support.

Requirements

About the Role:

Join the exciting world of aviation with Mercier Consultancy MD as an Airline Customer Service Specialist with Italian! If you have a passion for travel and excellent customer service skills, this is the ideal opportunity for you to work in the beautiful setting of Greece.

In this role, you will be the first point of contact for our Italian-speaking customers, ensuring they receive exceptional support while traveling. Your dedication to providing a positive experience will help clients navigate their journey smoothly.

Your Responsibilities:

• Provide outstanding customer service to Italian-speaking airline clients through various communication channels.
• Assist customers with inquiries related to bookings, cancellations, and travel changes.
• Collaborate with airline teams to resolve customer issues effectively and efficiently.
• Maintain a positive and professional demeanor during all customer interactions.
• Participate in training sessions to enhance your knowledge of airline policies and procedures.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Advisors! This role not only allows you to work in the beautiful country of Greece but also comes with fully paid relocation assistance. Join our team and become part of a diverse community dedicated to providing top-notch customer service.

Key Responsibilities

• Deliver exceptional support to Italian-speaking customers through various channels including phone, email, and live chat.
• Resolve inquiries and issues with a focus on customer satisfaction and retention.
• Maintain documentation of customer interactions and provide feedback to improve service and processes.
• Engage with customers to understand their needs and offer appropriate solutions.
• Collaborate with internal teams to ensure a seamless customer experience.
• Participate in training programs to stay updated on product knowledge and best practices.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for an Italian Customer Support Agent specializing in Courier Services. This position requires relocating to Greece, where you will be an essential part of our customer support team. In this role, you will assist our Italian-speaking clients, ensuring that their courier service inquiries are handled promptly and professionally.

Key Responsibilities

• Deliver exceptional customer support to Italian-speaking clients through phone, email, and live chat.
• Assist customers with inquiries related to courier services, including shipping options, tracking information, and service policies.
• Manage and resolve customer complaints and issues effectively, ensuring high levels of satisfaction.
• Document all interactions with customers in our CRM system, maintaining accurate records for future reference.
• Collaborate with logistics and operations teams to provide comprehensive solutions to customer issues.
• Stay updated on the latest company services, shipping rates, and industry trends to offer informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for an Italian Customer Care Agent within our e-commerce division. We are looking for talented individuals who are willing to relocate to Greece, with paid relocation support included. In this role, you will serve as the primary support point for our Italian-speaking customers, helping them navigate our products and services while providing excellent customer care.

Key Responsibilities

• Provide outstanding customer service in Italian through various communication channels, including phone, email, and live chat.
• Assist customers with inquiries related to order placements, product details, and general e-commerce questions.
• Maintain detailed records of customer interactions using our CRM system for tracking and analysis.
• Resolve customer complaints effectively and efficiently to ensure a high level of satisfaction.
• Collaborate with other teams to improve customer experience and streamline service processes.
• Stay informed about product offerings, promotions, and updates in the e-commerce platform.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for an Italian Customer & Technical Support Representative to join our team in Greece, with fully paid relocation assistance. This role is perfect for Italian speakers who are looking to enhance their career while immersing themselves in a vibrant culture. You will be responsible for providing top-notch customer service and technical support to our Italian-speaking clients, ensuring that they have a seamless experience with our products.

Key Responsibilities

• Deliver outstanding customer service and technical support to Italian-speaking customers through various communication channels.
• Diagnose and resolve customer inquiries related to products and technical issues promptly.
• Effectively communicate solutions and guide customers through troubleshooting processes.
• Document all customer interactions and technical resolutions accurately within our support systems.
• Work collaboratively with teams to identify trends in customer issues and contribute to continuous improvement.
• Keep up to date with product knowledge and technical updates to ensure high-quality support.

Requirements

Mercier Consultancy MD is thrilled to announce exciting career opportunities for Italian-speaking individuals seeking to relocate to Greece. We offer fully paid relocation packages for suitable candidates looking to join our dynamic team in various roles. This is an ideal chance to combine your professional aspirations with the rich cultural experiences that Greece has to offer.

Available Positions

• Italian Customer Care Agent
• Italian Sales Representative
• Italian Marketing Specialist
• Italian Content Moderator

Key Responsibilities

• Deliver outstanding service and support to our Italian-speaking clients across different sectors.
• Engage with customers via various communication channels, including phone, email, and live chat.
• Assist with inquiries, resolve issues, and provide product or service information.
• Record customer interactions accurately in our systems for analysis and reporting.
• Collaborate with team members to improve processes and customer satisfaction.
• Stay informed about company policies and industry trends to provide relevant information.

Requirements

Mercier Consultancy MD is thrilled to offer exciting Italian speaking job opportunities in Greece, complete with a fully paid relocation package! This is your chance to move to a vibrant country while utilizing your Italian language skills in a dynamic work environment. Positions are available in various sectors, with a focus on delivering excellent customer service and support to Italian-speaking clients.

Key Responsibilities

• Provide exceptional support to Italian-speaking customers through various communication channels, including phone, email, and chat.
• Assist clients with product inquiries, order management, and resolving any service-related issues.
• Document and maintain accurate records of customer interactions in our CRM system.
• Work collaboratively with cross-functional teams to enhance customer experience and address client concerns.
• Stay updated on product offerings and industry trends to provide informed assistance.
• Participate in training and professional development initiatives to continuously improve service quality.

Requirements

Mercier Consultancy MD is excited to announce various Italian Speaking Job opportunities in Greece, complete with a fully paid relocation package! If you are fluent in Italian and looking for an enriching international experience, this is your chance to work in a vibrant location while contributing to a thriving company. We are seeking motivated individuals to join our dynamic teams across multiple sectors, offering valuable support and services to our clients.

Key Responsibilities

• Provide exceptional service and support to Italian-speaking clients through telephone, email, and chat communications.
• Assist customers with inquiries, product information, and issue resolution across various departments.
• Document customer interactions effectively in our CRM system for quality assurance and training purposes.
• Support and collaborate with team members to enhance customer experience and service delivery.
• Stay informed about company products, services, and industry trends to deliver accurate assistance.
• Participate in training programs to continuously improve your skills and knowledge within the role.

Requirements

Mercier Consultancy MD is thrilled to announce exciting opportunities for Italian-speaking professionals looking to advance their careers in Greece. If you are seeking a dynamic work environment with the added benefit of a fully paid relocation package, this is the perfect opportunity for you! Join our team and experience the vibrant culture of Greece while utilizing your language skills in a professional setting.

Key Responsibilities

• Provide exceptional support and customer service in Italian across various departments.
• Communicate effectively with clients or customers to address inquiries, resolve issues, and provide guidance.
• Document interactions meticulously to ensure quality assurance and feedback loops.
• Collaborate with team members to enhance processes and improve the overall customer experience.
• Stay informed about industry trends, products, and services to assist customers effectively.
• Participate in training and development opportunities to continuously improve skills.

Requirements